SebAudio wrote: ↑
18 Jun 2022
It’s the world we live in, not specific to RS.
Just because the world has some companies
using callous marketing practices that disrespect customers, does not mean we should just shrug our shoulders and condone this type of behaviour
Going the extra mile to earn the confidence and good will of customers is just smart business in the long run.
My local outdoor store chain offers price match on any items that come on sale elsewhere within 30 days of purchase. This creates confidence in their customers that they're not going to lose by shopping there. Similarly, all the computer hardware and office supply stores locally will price match for at least 15 days with online purchases.
REASON STUDIOS can and should do similarly with their back-to-back *Special Sales* if they wish to keep customers happy and create some good will. If they just pocket the entire extra sales bonus and shrug off the disgruntled customers/suckers, IMHO, they are either very desparate or fine with heading down a slippery slope.