All RS Rack Extensions are now in the Rewards Shop

[honeyBadger]

Yes, under the umpf club drums product description it says:
Reason’s Drum Sequencer included free for endless possibilities (Drum Sequencer is not included in subscriptions, Rent-To-Own or Rigs)

[AnotherMathias]

Awesome - I think this makes me FINALLY become hopefully that things really ARE changing for the better over at Reason Studios.

Quick question for James: When getting one of the Umpf devices using rewards, do you still get the free Drum Sequencer player?
The website says that you don't get the player free with subscriptions, rent-to-own, or rigs. But what about using rewards?

Hello and thank you for those kind words! Hmm, good question. I am unsure of what you are talking about actually regarding Drum Seq.

Did we used to give away Drum Seq with the Umpf devices? Must be before my time if so. Nothing I am aware of, or can see in the setup currently - unless I am missing some deeply buried logic in the shop code

That's odd... this is what is currently on your website for Umpf Club Drums:

Features

Choose from 750 cutting-edge drum sounds or load your own samples
Transform beats with LFOs, filters and more using the Modulation Matrix
Boost your sound using powerful parallel and side-chain processing
Use the onboard mixer and effects to create the perfect drum mix
Create custom envelopes using the dynamic waveform display
Reason’s Drum Sequencer included free for endless possibilities (Drum Sequencer is not included in subscriptions, Rent-To-Own or Rigs)
Includes 100 Drum Sequencer patches

[rgdaniel]

Awesome - I think this makes me FINALLY become hopefully that things really ARE changing for the better over at Reason Studios.

Quick question for James: When getting one of the Umpf devices using rewards, do you still get the free Drum Sequencer player?
The website says that you don't get the player free with subscriptions, rent-to-own, or rigs. But what about using rewards?

Hello and thank you for those kind words! Hmm, good question. I am unsure of what you are talking about actually regarding Drum Seq.

Did we used to give away Drum Seq with the Umpf devices? Must be before my time if so. Nothing I am aware of, or can see in the setup currently - unless I am missing some deeply buried logic in the shop code

The website currently says: "Take Umpf to a whole new level by combining it with the complimentary Drum Sequencer"
I expect this is a typo, should be "complementary" ("combining in such a way as to enhance or emphasize the qualities of each other or another.") ... not "complimentary" ("given or supplied free of charge.")

[jamespember]

OK, so my apologies AnotherMathias, it does indeed say that it's included on the product page.

Today I learned!

In that case, it seems the shop handles this logic automatically, so I am fairly certain everything will work as expected, whether or not you get it with a rewards coupon or not. I will double check internally too.

[AnotherMathias]

OK, so my apologies AnotherMathias, it does indeed say that it's included on the product page.

Today I learned!

In that case, it seems the shop handles this logic automatically, so I am fairly certain everything will work as expected, whether or not you get it with a rewards coupon or not. I will double check internally too.

Thanks for checking!
This makes Umpf a much better bargain, at least if you don't already have Drum Seq.

[Popey]

As for suggestions :
- Give us more points for loyalty - based on seniority, for instance. In case you didn't notice, devices are far from cheap (and soon, so will be upgrades...), therefore a couple of bonus points (like, for loyal long-time users) from time to time wouldn't be too much.

What??!!! Why???! You’re really joking now man right???

No this is a great idea. Think of it like an oap bus pass. The more senior the more points your purchases bring.

[BananaSkins]

Just sign up with Figure and Take and you have 30 points for free...

Where is the option to show Figure and Take in your account?

[Proboscis]

The website currently says: "Take Umpf to a whole new level by combining it with the complimentary Drum Sequencer"
I expect this is a typo, should be "complementary" ("combining in such a way as to enhance or emphasize the qualities of each other or another.") ... not "complimentary" ("given or supplied free of charge.")

Drum Sequencer is not a stock device ? It's been in my R10 rack for as long as I can remember, and it's not in my order history as a purchase.

[zoidkirb]

The website currently says: "Take Umpf to a whole new level by combining it with the complimentary Drum Sequencer"
I expect this is a typo, should be "complementary" ("combining in such a way as to enhance or emphasize the qualities of each other or another.") ... not "complimentary" ("given or supplied free of charge.")

Drum Sequencer is not a stock device ? It's been in my R10 rack for as long as I can remember, and it's not in my order history as a purchase.

It was free with Reason 10 within a certain time period.

Just sign up with Figure and Take and you have 30 points for free...

Where is the option to show Figure and Take in your account?

I'd like to really know this too.

[lowtom]

Just sign up with Figure and Take and you have 30 points for free...

Where is the option to show Figure and Take in your account?

You need iOS device and need to download Reason Compact, Take and Figure from the App store.
If this is the first time ever using them, then during sign in/log in process you will get reward points to your RS user account.
It is 15 points per app AFAIK.

[BananaSkins]

Where is the option to show Figure and Take in your account?

You need iOS device and need to download Reason Compact, Take and Figure from the App store.
If this is the first time ever using them, then during sign in/log in process you will get reward points to your RS user account.
It is 15 points per app AFAIK.

Thanks for that, if Figure & Take came out (register them etc) before the Rewards program started then that’s the reason I did not receive any points.
(Maybe they might honour the points if I contact support?)

[arqui]

I think the update to Reason 12 should be in the rewards store as well ...

[Noise]

...

Hello James, I've been seing other users talking about the expired reward issue. I also went in that same direction a few years when rewards came out, and I had a expired reward. Is there anyway to remedy my situation ?

I've been upgrading since version 7 and more or less 170 rack extensions.

Thank you!

[Loque]

...

Hello James, I've been seing other users talking about the expired reward issue. I also went in that same direction a few years when rewards came out, and I had a expired reward. Is there anyway to remedy my situation ?

I've been upgrading since version 7 and more or less 170 rack extensions.

Thank you!

Whats next? Reward points for all ever payed RE and Refills?

Guys...seriously...

[MrFigg]

Hello James, I've been seing other users talking about the expired reward issue. I also went in that same direction a few years when rewards came out, and I had a expired reward. Is there anyway to remedy my situation ?

I've been upgrading since version 7 and more or less 170 rack extensions.

Thank you!

Whats next? Reward points for all ever payed RE and Refills?

Guys...seriously...

I bought some cheese today.

[Loque]

Whats next? Reward points for all ever payed RE and Refills?

Guys...seriously...

I bought some cheese today.

Maybe they now have a reward card. Go back, spit out the chees and request some points for it

[MrFigg]

I bought some cheese today.

Maybe they now have a reward card. Go back, spit out the chees and request some points for it

It cost less than €9

[Noise]

I bought some cheese today.

Maybe they now have a reward card. Go back, spit out the chees and request some points for it

U guys don't get it, I need 171 rack extensions! (and cheese)

[helmutson]

Can I use my reward points for the R12 update (perpetual) ?

... Sorry, I noticed I can't ... of course not

[jamespember]

...

Hello James, I've been seing other users talking about the expired reward issue. I also went in that same direction a few years when rewards came out, and I had a expired reward. Is there anyway to remedy my situation ?

I've been upgrading since version 7 and more or less 170 rack extensions.

Thank you!

Hi, sorry I'm not entirely following. Are you referring to these expiration rules? https://help.reasonstudios.com/hc/en-us ... -Vouchers-

[BananaSkins]

Yes it states…
Reward Points will expire 1 year (365 days) after received, if unused.

It would help; if you are not going to change this 1 year expiration to implement an email notification process which tells you when you are getting near any expiration period…so Reason users don’t miss out as obviously so many have…

[Noise]

...Hi, sorry I'm not entirely following. Are you referring to these expiration rules? https://help.reasonstudios.com/hc/en-us ... -Vouchers-

Thank you James for pointing that out, didn't know about the yearly expiration. I was only aware of the Reward expiration ( 1 month). I'm informed now.

[AttenuationHz]

Reward points expire? This is news to me thought they never expire! At least that's what I thought I remembered when they were introduced. I must be missing lots of reward points so!

The rewards page doesn't say anything about reward points expiring! This needs to be fixed.
Vouchers expiring it does, that is why I didn't exchange them for vouchers.

 

Opera Snapshot_2021-09-21_181701_www.reasonstudios.com.png

[BananaSkins]

Reward points expire? This is news to me thought they never expire! At least that's what I thought I remembered when they were introduced. I must be missing lots of reward points so!

The rewards page doesn't say anything about reward points expiring! This needs to be fixed.
Vouchers expiring it does, that is why I didn't exchange them for vouchers.

 

Opera Snapshot_2021-09-21_181701_www.reasonstudios.com.png

Link above takes you to this:

[MrFigg]

Reward points expire? This is news to me thought they never expire! At least that's what I thought I remembered when they were introduced. I must be missing lots of reward points so!

The rewards page doesn't say anything about reward points expiring! This needs to be fixed.
Vouchers expiring it does, that is why I didn't exchange them for vouchers.

 

Opera Snapshot_2021-09-21_181701_www.reasonstudios.com.png

Link above takes you to this:

He said there was no mention on the Rewards page. And he’s right.