All RS Rack Extensions are now in the Rewards Shop
-
- Posts: 99
- Joined: 17 Feb 2020
Yes, under the umpf club drums product description it says:
Reason’s Drum Sequencer included free for endless possibilities (Drum Sequencer is not included in subscriptions, Rent-To-Own or Rigs)
Reason’s Drum Sequencer included free for endless possibilities (Drum Sequencer is not included in subscriptions, Rent-To-Own or Rigs)
-
- Posts: 219
- Joined: 29 Sep 2020
That's odd... this is what is currently on your website for Umpf Club Drums:jamespember wrote: ↑20 Sep 2021Hello and thank you for those kind words! Hmm, good question. I am unsure of what you are talking about actually regarding Drum Seq.AnotherMathias wrote: ↑20 Sep 2021Awesome - I think this makes me FINALLY become hopefully that things really ARE changing for the better over at Reason Studios.
Quick question for James: When getting one of the Umpf devices using rewards, do you still get the free Drum Sequencer player?
The website says that you don't get the player free with subscriptions, rent-to-own, or rigs. But what about using rewards?
Did we used to give away Drum Seq with the Umpf devices? Must be before my time if so. Nothing I am aware of, or can see in the setup currently - unless I am missing some deeply buried logic in the shop code
Features
Choose from 750 cutting-edge drum sounds or load your own samples
Transform beats with LFOs, filters and more using the Modulation Matrix
Boost your sound using powerful parallel and side-chain processing
Use the onboard mixer and effects to create the perfect drum mix
Create custom envelopes using the dynamic waveform display
Reason’s Drum Sequencer included free for endless possibilities (Drum Sequencer is not included in subscriptions, Rent-To-Own or Rigs)
Includes 100 Drum Sequencer patches
The website currently says: "Take Umpf to a whole new level by combining it with the complimentary Drum Sequencer"jamespember wrote: ↑20 Sep 2021Hello and thank you for those kind words! Hmm, good question. I am unsure of what you are talking about actually regarding Drum Seq.AnotherMathias wrote: ↑20 Sep 2021Awesome - I think this makes me FINALLY become hopefully that things really ARE changing for the better over at Reason Studios.
Quick question for James: When getting one of the Umpf devices using rewards, do you still get the free Drum Sequencer player?
The website says that you don't get the player free with subscriptions, rent-to-own, or rigs. But what about using rewards?
Did we used to give away Drum Seq with the Umpf devices? Must be before my time if so. Nothing I am aware of, or can see in the setup currently - unless I am missing some deeply buried logic in the shop code
I expect this is a typo, should be "complementary" ("combining in such a way as to enhance or emphasize the qualities of each other or another.") ... not "complimentary" ("given or supplied free of charge.")
-
- Reason Studios
- Posts: 1594
- Joined: 05 Feb 2020
OK, so my apologies AnotherMathias, it does indeed say that it's included on the product page.
Today I learned!
In that case, it seems the shop handles this logic automatically, so I am fairly certain everything will work as expected, whether or not you get it with a rewards coupon or not. I will double check internally too.
Today I learned!
In that case, it seems the shop handles this logic automatically, so I am fairly certain everything will work as expected, whether or not you get it with a rewards coupon or not. I will double check internally too.
-
- Posts: 219
- Joined: 29 Sep 2020
Thanks for checking!jamespember wrote: ↑20 Sep 2021OK, so my apologies AnotherMathias, it does indeed say that it's included on the product page.
Today I learned!
In that case, it seems the shop handles this logic automatically, so I am fairly certain everything will work as expected, whether or not you get it with a rewards coupon or not. I will double check internally too.
This makes Umpf a much better bargain, at least if you don't already have Drum Seq.
No this is a great idea. Think of it like an oap bus pass. The more senior the more points your purchases bring.MrFigg wrote: ↑20 Sep 2021What??!!! Why???! You’re really joking now man right???Oper-8 wrote: ↑18 Sep 2021
As for suggestions :
- Give us more points for loyalty - based on seniority, for instance. In case you didn't notice, devices are far from cheap (and soon, so will be upgrades...), therefore a couple of bonus points (like, for loyal long-time users) from time to time wouldn't be too much.
- BananaSkins
- Posts: 477
- Joined: 29 Sep 2017
Drum Sequencer is not a stock device ? It's been in my R10 rack for as long as I can remember, and it's not in my order history as a purchase.rgdaniel wrote: ↑20 Sep 2021The website currently says: "Take Umpf to a whole new level by combining it with the complimentary Drum Sequencer"
I expect this is a typo, should be "complementary" ("combining in such a way as to enhance or emphasize the qualities of each other or another.") ... not "complimentary" ("given or supplied free of charge.")
It was free with Reason 10 within a certain time period.Proboscis wrote: ↑20 Sep 2021Drum Sequencer is not a stock device ? It's been in my R10 rack for as long as I can remember, and it's not in my order history as a purchase.rgdaniel wrote: ↑20 Sep 2021The website currently says: "Take Umpf to a whole new level by combining it with the complimentary Drum Sequencer"
I expect this is a typo, should be "complementary" ("combining in such a way as to enhance or emphasize the qualities of each other or another.") ... not "complimentary" ("given or supplied free of charge.")
I'd like to really know this too.
You need iOS device and need to download Reason Compact, Take and Figure from the App store.
If this is the first time ever using them, then during sign in/log in process you will get reward points to your RS user account.
It is 15 points per app AFAIK.
- BananaSkins
- Posts: 477
- Joined: 29 Sep 2017
Thanks for that, if Figure & Take came out (register them etc) before the Rewards program started then that’s the reason I did not receive any points.
(Maybe they might honour the points if I contact support?)
Hello James, I've been seing other users talking about the expired reward issue. I also went in that same direction a few years when rewards came out, and I had a expired reward. Is there anyway to remedy my situation ?
I've been upgrading since version 7 and more or less 170 rack extensions.
Thank you!
Albums: BandCamp | Youtubz: Noise Channel
Projects: P1 Easy Remote Mapping | Personal Refill Sale Store: https://payhip.com/noisesystems | Title Generator! untitled.noiseshadow.com
Projects: P1 Easy Remote Mapping | Personal Refill Sale Store: https://payhip.com/noisesystems | Title Generator! untitled.noiseshadow.com
Whats next? Reward points for all ever payed RE and Refills?Noise wrote: ↑21 Sep 2021Hello James, I've been seing other users talking about the expired reward issue. I also went in that same direction a few years when rewards came out, and I had a expired reward. Is there anyway to remedy my situation ?
I've been upgrading since version 7 and more or less 170 rack extensions.
Thank you!
Guys...seriously...
Reason13, Win10
I bought some cheese today.Loque wrote: ↑21 Sep 2021Whats next? Reward points for all ever payed RE and Refills?Noise wrote: ↑21 Sep 2021
Hello James, I've been seing other users talking about the expired reward issue. I also went in that same direction a few years when rewards came out, and I had a expired reward. Is there anyway to remedy my situation ?
I've been upgrading since version 7 and more or less 170 rack extensions.
Thank you!
Guys...seriously...
🗲 2ॐ ᛉ
U guys don't get it, I need 171 rack extensions! (and cheese)
Albums: BandCamp | Youtubz: Noise Channel
Projects: P1 Easy Remote Mapping | Personal Refill Sale Store: https://payhip.com/noisesystems | Title Generator! untitled.noiseshadow.com
Projects: P1 Easy Remote Mapping | Personal Refill Sale Store: https://payhip.com/noisesystems | Title Generator! untitled.noiseshadow.com
-
- Reason Studios
- Posts: 1594
- Joined: 05 Feb 2020
Hi, sorry I'm not entirely following. Are you referring to these expiration rules? https://help.reasonstudios.com/hc/en-us ... -Vouchers-Noise wrote: ↑21 Sep 2021Hello James, I've been seing other users talking about the expired reward issue. I also went in that same direction a few years when rewards came out, and I had a expired reward. Is there anyway to remedy my situation ?
I've been upgrading since version 7 and more or less 170 rack extensions.
Thank you!
- BananaSkins
- Posts: 477
- Joined: 29 Sep 2017
Yes it states…
Reward Points will expire 1 year (365 days) after received, if unused.
It would help; if you are not going to change this 1 year expiration to implement an email notification process which tells you when you are getting near any expiration period…so Reason users don’t miss out as obviously so many have…
Reward Points will expire 1 year (365 days) after received, if unused.
It would help; if you are not going to change this 1 year expiration to implement an email notification process which tells you when you are getting near any expiration period…so Reason users don’t miss out as obviously so many have…
Thank you James for pointing that out, didn't know about the yearly expiration. I was only aware of the Reward expiration ( 1 month). I'm informed now.jamespember wrote: ↑21 Sep 2021...Hi, sorry I'm not entirely following. Are you referring to these expiration rules? https://help.reasonstudios.com/hc/en-us ... -Vouchers-
Albums: BandCamp | Youtubz: Noise Channel
Projects: P1 Easy Remote Mapping | Personal Refill Sale Store: https://payhip.com/noisesystems | Title Generator! untitled.noiseshadow.com
Projects: P1 Easy Remote Mapping | Personal Refill Sale Store: https://payhip.com/noisesystems | Title Generator! untitled.noiseshadow.com
- AttenuationHz
- Posts: 2048
- Joined: 20 Mar 2015
- Location: Back of the Rack-1
Reward points expire? This is news to me thought they never expire! At least that's what I thought I remembered when they were introduced. I must be missing lots of reward points so!
The rewards page doesn't say anything about reward points expiring! This needs to be fixed.
Vouchers expiring it does, that is why I didn't exchange them for vouchers.
The rewards page doesn't say anything about reward points expiring! This needs to be fixed.
Vouchers expiring it does, that is why I didn't exchange them for vouchers.
It is not too much of an ask for people or things to be the best version of itself!
- BananaSkins
- Posts: 477
- Joined: 29 Sep 2017
Link above takes you to this:AttenuationHz wrote: ↑21 Sep 2021Reward points expire? This is news to me thought they never expire! At least that's what I thought I remembered when they were introduced. I must be missing lots of reward points so!
The rewards page doesn't say anything about reward points expiring! This needs to be fixed.
Vouchers expiring it does, that is why I didn't exchange them for vouchers.
Opera Snapshot_2021-09-21_181701_www.reasonstudios.com.png
- Attachments
-
- EEEFE24E-ECCA-401F-96E0-25F640AA42AB.jpeg (143.75 KiB) Viewed 3596 times
He said there was no mention on the Rewards page. And he’s right.BananaSkins wrote: ↑21 Sep 2021Link above takes you to this:AttenuationHz wrote: ↑21 Sep 2021Reward points expire? This is news to me thought they never expire! At least that's what I thought I remembered when they were introduced. I must be missing lots of reward points so!
The rewards page doesn't say anything about reward points expiring! This needs to be fixed.
Vouchers expiring it does, that is why I didn't exchange them for vouchers.
Opera Snapshot_2021-09-21_181701_www.reasonstudios.com.png
🗲 2ॐ ᛉ
-
- Information
-
Who is online
Users browsing this forum: No registered users and 6 guests