moneykube wrote: ↑
14 Oct 2021
zoidkirb wrote: ↑
13 Oct 2021
I got an adjustment of 85 points and had previously redeemed 100 points. My current balance is sitting at 8.
The adjustment is simply showing points that otherwise would have already expired if the system wasn't bugged.
You don't 'get back' points that have been redeemed.
Not hard for most RT members to understand but I think this extra complication on top of an already convoluted system is gonna confuse a lot of the broader Reason user base.
I know this thread is too long, sorry... perhaps I missed the posts pertaining to this... I believe I had 56 points after buying Algoritm. I really do not understand what the adjustment is supposed to be doing. Can anyone explain this? I am confused what the adjustment did or does.Screen Shot 2021-10-14 at 6.33.00 PM.png
if the adjustment expires 2022/10/10> shouldn't the points be more than 58
UPDATE: Sent this message to James as instructed in earlier posts
"I bought Algoritm 2021-09018 for 125 reward points
I believe I had 56( I guess it could have been 53 but I was sure it was 56)so I had approximately 56 points after buying Algoritm... I made 2 purchases adding 3 points which would make the points around 59... The adjustment on 2021-10-11 for 131 reward points then expires on 2022-10-10. I really do not understand what the adjustment is supposed to be doing. If the adjustment expires 2022/10/10> shouldn't the points be 131 more than 58? Seems like it should at least be 189?
Perhaps I haven't asked the right questions in all the pages I single-handedly created with this issue... See that 1 point you earned recently, lets say that expires tomorrow. It gets taken away from your balance, Correct? Now lets forget about that for now and next year when your balance increases; i.e. you earn, an arbitrary amount 34 points total. That brings your balance up to 92, yes.
Q1. Is the 131 going to be deducted from the legitimate reward points you have yet to earn and leave you with 0 points.
Q2. Will it all be deducted and set your balance to -39.
Q3. Will nothing be deducted.
This is where the confusion is and should be addressed for everyone. This is what I've trying to get across with all the paragraphs and pages created, a DM won't resolve that widespread issue if in fact it is an issue. As an aside I dare say RS and 3rd arty dev's would like your €680 from now until next October with purchases.
The fact of the matter is when you get the issue sorted in a DM you're not going to care about what other peoples points are or how their adjustment affects their rewards. A DM fix is the equivalent of getting a Custom Build of r12 with all the bugs in r12 fixed for just you. So if it is a genuine error or deliberately made to deduct or or it won't deduct it still needs to be addressed so everything is cleared up and there is no confusion. Just how many queries and tickets will be created if in fact it does deduct next October. How much damage will that cost RS' reputation, which is already hanging off the cliff. It has taken pages and pages to explain this and it shouldn't have, for that I apologise!
I'll make no apologies for doing what the whole site and every other site like it allows users to do, discuss in a civilised manner. Yet there are exceptions made to rules and guidelines from certain responses here in this thread that are not civilised.
It is not too much of an ask for people or things to be the best version of itself!