Is the shop down for anyone else?

This forum is for discussing Reason. Questions, answers, ideas, and opinions... all apply.
Post Reply
User avatar
Spryx
Posts: 155
Joined: 15 Jan 2015
Location: Nashville, TN
Contact:

03 Jul 2022

It's been two days now... I really want to buy the Chrod Seq.......
latest:

User avatar
MrFigg
Competition Winner
Posts: 9124
Joined: 20 Apr 2018

03 Jul 2022

Spryx wrote:
03 Jul 2022
It's been two days now... I really want to buy the Chrod Seq.......
Working here in Sweden.
🗲 2ॐ ᛉ

User avatar
Loque
Moderator
Posts: 11176
Joined: 28 Dec 2015

03 Jul 2022

Slow as usual, but works here.
Reason12, Win10

MuttReason
Posts: 339
Joined: 28 Jan 2021

03 Jul 2022

Working in UK.

User avatar
Spryx
Posts: 155
Joined: 15 Jan 2015
Location: Nashville, TN
Contact:

03 Jul 2022

Starting to think this is a "me" problem :/
Anyone from the US can confirm?
ss.png
ss.png (639.06 KiB) Viewed 2198 times
latest:

WOO
Posts: 361
Joined: 07 Aug 2019

03 Jul 2022

Just now logged into my account. No problems here. In the USA.

User avatar
Spryx
Posts: 155
Joined: 15 Jan 2015
Location: Nashville, TN
Contact:

03 Jul 2022

ok thanks, I'll put in a support ticket and see what happens.

Seems to only have problems when I log into my account.
Unfortunately happens for iOS, MacOs, and Windows on both Edge and Safari with all ext turned off.
latest:

User avatar
DaveyG
Posts: 2499
Joined: 03 May 2020

03 Jul 2022

I "bought" a freebie a couple of hours ago.

User avatar
Aquila
Posts: 754
Joined: 21 Jan 2015

03 Jul 2022

have you tried an alternate browser and/or clearing your cache?

User avatar
Spryx
Posts: 155
Joined: 15 Jan 2015
Location: Nashville, TN
Contact:

03 Jul 2022

Aquila wrote:
03 Jul 2022
have you tried an alternate browser and/or clearing your cache?
yes, both. On 3 different machines and operating systems. Seems to be something up with my account.
latest:

User avatar
MarkTarlton
Posts: 795
Joined: 15 Jan 2015
Location: Santa Rosa, CA

03 Jul 2022

try using a private browser page so you're not logged in when you visit.

User avatar
boggg1
Posts: 94
Joined: 11 Jul 2015
Location: England

04 Jul 2022

I had same problem in UK and tried the usual fixes from reset PC to clear every cache, change browser, log in, log out etc etc. Raised ticket and was told by email they know about it and are trying to fix it. They confirmed It only occurs when you try to do anything in the shop when logged on. You can log off and browse the shop but cannot buy anything.

It appears from the replies above that it is not affecting everyone. I am on Windows 10 with Reason 12, perhaps the killer combination?
:reason: :record: :refill: :re: :ignition: :PUF_balance: :refillpacker: :rt:

User avatar
boggg1
Posts: 94
Joined: 11 Jul 2015
Location: England

04 Jul 2022

Ah, good point, its probably account related as it only goes wrong when logged in.
:reason: :record: :refill: :re: :ignition: :PUF_balance: :refillpacker: :rt:

MPetrasch
Posts: 1
Joined: 04 Jul 2022

04 Jul 2022

Edit: The Props solved the problem this morning. Now I'm able to browse the shop again while being logged into my account. If you have this problem with your account, too, open a support ticket on their website.

Same problem here in Germany since 5 days. Shop can't be reached, when logged into my account. Getting an error page. Tried with several browsers on several machines (Windows, Mac, iOS, Android). I think the problem is account related. I've submitted a ticket on first day but Props doesn't seem to get things done since. So annoying.

User avatar
Spryx
Posts: 155
Joined: 15 Jan 2015
Location: Nashville, TN
Contact:

06 Jul 2022

Was account related, which seems rather odd - they’ve fixed mine now.
latest:

Post Reply
  • Information
  • Who is online

    Users browsing this forum: No registered users and 24 guests