Is the shop down for anyone else?

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Spryx
Posts: 152
Joined: 15 Jan 2015
Location: Nashville, TN

Post 03 Jul 2022

It's been two days now... I really want to buy the Chrod Seq.......
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MrFigg
Posts: 8414
Joined: 20 Apr 2018

Post 03 Jul 2022

Spryx wrote:
03 Jul 2022
It's been two days now... I really want to buy the Chrod Seq.......
Working here in Sweden.
丰2ॐ

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Loque
Moderator
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Joined: 28 Dec 2015

Post 03 Jul 2022

Slow as usual, but works here.
Reason12, Win10

MuttReason
Posts: 227
Joined: 28 Jan 2021

Post 03 Jul 2022

Working in UK.

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Spryx
Posts: 152
Joined: 15 Jan 2015
Location: Nashville, TN

Post 03 Jul 2022

Starting to think this is a "me" problem :/
Anyone from the US can confirm?
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WOO
Posts: 283
Joined: 07 Aug 2019

Post 03 Jul 2022

Just now logged into my account. No problems here. In the USA.

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Spryx
Posts: 152
Joined: 15 Jan 2015
Location: Nashville, TN

Post 03 Jul 2022

ok thanks, I'll put in a support ticket and see what happens.

Seems to only have problems when I log into my account.
Unfortunately happens for iOS, MacOs, and Windows on both Edge and Safari with all ext turned off.
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DaveyG
Posts: 1840
Joined: 03 May 2020

Post 03 Jul 2022

I "bought" a freebie a couple of hours ago.

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Aquila
Posts: 727
Joined: 21 Jan 2015

Post 03 Jul 2022

have you tried an alternate browser and/or clearing your cache?

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Spryx
Posts: 152
Joined: 15 Jan 2015
Location: Nashville, TN

Post 03 Jul 2022

Aquila wrote:
03 Jul 2022
have you tried an alternate browser and/or clearing your cache?
yes, both. On 3 different machines and operating systems. Seems to be something up with my account.
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MarkTarlton
Posts: 771
Joined: 15 Jan 2015
Location: Santa Rosa, CA

Post 03 Jul 2022

try using a private browser page so you're not logged in when you visit.

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boggg1
Posts: 76
Joined: 11 Jul 2015
Location: England

Post 04 Jul 2022

I had same problem in UK and tried the usual fixes from reset PC to clear every cache, change browser, log in, log out etc etc. Raised ticket and was told by email they know about it and are trying to fix it. They confirmed It only occurs when you try to do anything in the shop when logged on. You can log off and browse the shop but cannot buy anything.

It appears from the replies above that it is not affecting everyone. I am on Windows 10 with Reason 12, perhaps the killer combination?
:reason: :record: :refill: :re: :ignition: :PUF_balance: :refillpacker: :rt:

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boggg1
Posts: 76
Joined: 11 Jul 2015
Location: England

Post 04 Jul 2022

Ah, good point, its probably account related as it only goes wrong when logged in.
:reason: :record: :refill: :re: :ignition: :PUF_balance: :refillpacker: :rt:

MPetrasch
Posts: 1
Joined: 04 Jul 2022

Post 04 Jul 2022

Edit: The Props solved the problem this morning. Now I'm able to browse the shop again while being logged into my account. If you have this problem with your account, too, open a support ticket on their website.

Same problem here in Germany since 5 days. Shop can't be reached, when logged into my account. Getting an error page. Tried with several browsers on several machines (Windows, Mac, iOS, Android). I think the problem is account related. I've submitted a ticket on first day but Props doesn't seem to get things done since. So annoying.

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Spryx
Posts: 152
Joined: 15 Jan 2015
Location: Nashville, TN

Post 06 Jul 2022

Was account related, which seems rather odd - they’ve fixed mine now.
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