RRP Crashing Reaper Since Installing +
- Creativemind
- Posts: 4885
- Joined: 17 Jan 2015
- Location: Stoke-On-Trent, England, UK
Hi Everyone!
For the past say 3 days (funnily enough since installing Reason+) the RRP on a lot (not all) of instances has been crashing Reaper. Done it today 3 times. Lost 10 minutes work on 1 occasion. Seems my autosave in Reaper isn't working.
Anyone else had this?
Thanks!
For the past say 3 days (funnily enough since installing Reason+) the RRP on a lot (not all) of instances has been crashing Reaper. Done it today 3 times. Lost 10 minutes work on 1 occasion. Seems my autosave in Reaper isn't working.
Anyone else had this?
Thanks!
Reason Studio's 11.3 / Cockos Reaper 6.82 / Cakewalk By Bandlab / Orion 8.6
http://soundcloud.com/creativemind75/iv ... soul-mix-3
- Deep Schulzz
- Posts: 250
- Joined: 23 Jan 2015
Same here. I'm just trying out REAPER. Only the RR effect plugin is always crashing reaper. So far little luck with R12.
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- Reason Studios
- Posts: 1594
- Joined: 05 Feb 2020
Just to clarify and narrow down the problem, when you say when you installed Reason+, do you mean Reason 12 (which you got access to via Reason+)?Creativemind wrote: ↑24 Jul 2021Hi Everyone!
For the past say 3 days (funnily enough since installing Reason+) the RRP on a lot (not all) of instances has been crashing Reaper. Done it today 3 times. Lost 10 minutes work on 1 occasion. Seems my autosave in Reaper isn't working.
Anyone else had this?
Thanks!
- Creativemind
- Posts: 4885
- Joined: 17 Jan 2015
- Location: Stoke-On-Trent, England, UK
Yeah, I did the £3 for 3 months subscription and now sometimes Reaper will close automatically after adding a RRP. Did it today with the SubTractor Bass default bass patch twice.jamespember wrote: ↑24 Jul 2021Just to clarify and narrow down the problem, when you say when you installed Reason+, do you mean Reason 12 (which you got access to via Reason+)?Creativemind wrote: ↑24 Jul 2021Hi Everyone!
For the past say 3 days (funnily enough since installing Reason+) the RRP on a lot (not all) of instances has been crashing Reaper. Done it today 3 times. Lost 10 minutes work on 1 occasion. Seems my autosave in Reaper isn't working.
Anyone else had this?
Thanks!
Reason Studio's 11.3 / Cockos Reaper 6.82 / Cakewalk By Bandlab / Orion 8.6
http://soundcloud.com/creativemind75/iv ... soul-mix-3
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- Reason Studios
- Posts: 1594
- Joined: 05 Feb 2020
OK thx for raising this. Will check with the team if this is a known issue. Please send a ticket to support too if you can.Creativemind wrote: ↑24 Jul 2021Yeah, I did the £3 for 3 months subscription and now sometimes Reaper will close automatically after adding a RRP. Did it today with the SubTractor Bass default bass patch twice.jamespember wrote: ↑24 Jul 2021
Just to clarify and narrow down the problem, when you say when you installed Reason+, do you mean Reason 12 (which you got access to via Reason+)?
- Creativemind
- Posts: 4885
- Joined: 17 Jan 2015
- Location: Stoke-On-Trent, England, UK
Sorry, where / how do I do that?jamespember wrote: ↑25 Jul 2021OK thx for raising this. Will check with the team if this is a known issue. Please send a ticket to support too if you can.Creativemind wrote: ↑24 Jul 2021
Yeah, I did the £3 for 3 months subscription and now sometimes Reaper will close automatically after adding a RRP. Did it today with the SubTractor Bass default bass patch twice.
Reason Studio's 11.3 / Cockos Reaper 6.82 / Cakewalk By Bandlab / Orion 8.6
http://soundcloud.com/creativemind75/iv ... soul-mix-3
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- Reason Studios
- Posts: 1594
- Joined: 05 Feb 2020
https://help.reasonstudios.com/hc/requests/newCreativemind wrote: ↑26 Jul 2021Sorry, where / how do I do that?jamespember wrote: ↑25 Jul 2021
OK thx for raising this. Will check with the team if this is a known issue. Please send a ticket to support too if you can.
- Creativemind
- Posts: 4885
- Joined: 17 Jan 2015
- Location: Stoke-On-Trent, England, UK
Why is nothing straight forward with Reason a lot.
The link you sent doesn't have anything on there relating to flagging up what I'm asking.
First off, it's a Reason Rack Plug-In issue, not Reason, and Reason 12 or Reason+ also not listed.
Are you aware of the issue because the issue still happening and I had a song I wanted work on tonight and crashed again, couldn't continue.
The attached pic is the first box I encounter there. It's neither of those 3. There should be a Reason Rack Plug-In option.
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Reason Studio's 11.3 / Cockos Reaper 6.82 / Cakewalk By Bandlab / Orion 8.6
http://soundcloud.com/creativemind75/iv ... soul-mix-3
RRP 12 crashed Logic today. All I did was switch between instruments and effects and then back, then CRASH.
So we have to wait till you get back from "vacation" for fixes? I thought being an R+ subscriber meant that you guys fixed things actively and then passed those fixes along to us without us having to wait for a full official release?? What are the benefits of a $19 subscription then, if R+ subscribers have to wait for the fixes to be addressed in the (perpetual) R12 release in September? Like that issue with the device folders not staying collapsed - whoever screwed that up should be able to fix it TODAY, and that fix should then get pushed to the R+ subscribers TODAY. Why do we have to wait?
So we have to wait till you get back from "vacation" for fixes? I thought being an R+ subscriber meant that you guys fixed things actively and then passed those fixes along to us without us having to wait for a full official release?? What are the benefits of a $19 subscription then, if R+ subscribers have to wait for the fixes to be addressed in the (perpetual) R12 release in September? Like that issue with the device folders not staying collapsed - whoever screwed that up should be able to fix it TODAY, and that fix should then get pushed to the R+ subscribers TODAY. Why do we have to wait?
It's fairly simple RRP is Reason and Reason plus is the subscription service, (cheap monthly access to the whole suite)Creativemind wrote: ↑26 Jul 2021Why is nothing straight forward with Reason a lot.
The link you sent doesn't have anything on there relating to flagging up what I'm asking.
First off, it's a Reason Rack Plug-In issue, not Reason, and Reason 12 or Reason+ also not listed.
Are you aware of the issue because the issue still happening and I had a song I wanted work on tonight and crashed again, couldn't continue.
The attached pic is the first box I encounter there. It's neither of those 3. There should be a Reason Rack Plug-In option.
you just select using the software then give some more information about your machine followed by a fault description and some screen shots etc...
- Creativemind
- Posts: 4885
- Joined: 17 Jan 2015
- Location: Stoke-On-Trent, England, UK
Yeah and apparently they're on vacation till mid August? so we have to wait over 2 weeks. Unacceptable. I can't use the RRP till then cause it crashes Reaper.hurricane wrote: ↑26 Jul 2021RRP 12 crashed Logic today. All I did was switch between instruments and effects and then back, then CRASH.
So we have to wait till you get back from "vacation" for fixes? I thought being an R+ subscriber meant that you guys fixed things actively and then passed those fixes along to us without us having to wait for a full official release?? What are the benefits of a $19 subscription then, if R+ subscribers have to wait for the fixes to be addressed in the (perpetual) R12 release in September? Like that issue with the device folders not staying collapsed - whoever screwed that up should be able to fix it TODAY, and that fix should then get pushed to the R+ subscribers TODAY. Why do we have to wait?
And fair point, if you've paid £19.95 a month to subscribe and you can't use it for 2 weeks due to a bug then you deserve a 2 week reduction in that months subscription so essentially should be half that month.
Reason Studio's 11.3 / Cockos Reaper 6.82 / Cakewalk By Bandlab / Orion 8.6
http://soundcloud.com/creativemind75/iv ... soul-mix-3
- Creativemind
- Posts: 4885
- Joined: 17 Jan 2015
- Location: Stoke-On-Trent, England, UK
That isn't obvious, that the RRP is Reason. There should be a section in that list for the plug-in.Billy+ wrote: ↑26 Jul 2021It's fairly simple RRP is Reason and Reason plus is the subscription service, (cheap monthly access to the whole suite)Creativemind wrote: ↑26 Jul 2021
Why is nothing straight forward with Reason a lot.
The link you sent doesn't have anything on there relating to flagging up what I'm asking.
First off, it's a Reason Rack Plug-In issue, not Reason, and Reason 12 or Reason+ also not listed.
Are you aware of the issue because the issue still happening and I had a song I wanted work on tonight and crashed again, couldn't continue.
The attached pic is the first box I encounter there. It's neither of those 3. There should be a Reason Rack Plug-In option.
you just select using the software then give some more information about your machine followed by a fault description and some screen shots etc...
Reason Studio's 11.3 / Cockos Reaper 6.82 / Cakewalk By Bandlab / Orion 8.6
http://soundcloud.com/creativemind75/iv ... soul-mix-3
- Creativemind
- Posts: 4885
- Joined: 17 Jan 2015
- Location: Stoke-On-Trent, England, UK
So I've submitted a ticket, can anybody at Reason Studio's tell me how long I have to wait for it to be fixed, not till mid August surely? I don't expect a lightning fast fix but would expect it fixed in a couple of days. Other people have stated the same thing is happening in other daw's.
Reason Studio's 11.3 / Cockos Reaper 6.82 / Cakewalk By Bandlab / Orion 8.6
http://soundcloud.com/creativemind75/iv ... soul-mix-3
Are you running v11 or v12?Creativemind wrote: ↑27 Jul 2021So I've submitted a ticket, can anybody at Reason Studio's tell me how long I have to wait for it to be fixed, not till mid August surely? I don't expect a lightning fast fix but would expect it fixed in a couple of days. Other people have stated the same thing is happening in other daw's.
Does the problem resolve if you switch back to authorizer rather than companion?
both the DAW and RRP fall under “using the software”. not sure what’s confusing about that. ♂️Creativemind wrote: ↑26 Jul 2021Why is nothing straight forward with Reason a lot.
The link you sent doesn't have anything on there relating to flagging up what I'm asking.
First off, it's a Reason Rack Plug-In issue, not Reason, and Reason 12 or Reason+ also not listed.
Are you aware of the issue because the issue still happening and I had a song I wanted work on tonight and crashed again, couldn't continue.
The attached pic is the first box I encounter there. It's neither of those 3. There should be a Reason Rack Plug-In option.
- Creativemind
- Posts: 4885
- Joined: 17 Jan 2015
- Location: Stoke-On-Trent, England, UK
Yeah dead obvious that a vst plug-in falls under "using the software". The software refers to Reason itself.guitfnky wrote: ↑27 Jul 2021both the DAW and RRP fall under “using the software”. not sure what’s confusing about that. ♂️Creativemind wrote: ↑26 Jul 2021
Why is nothing straight forward with Reason a lot.
The link you sent doesn't have anything on there relating to flagging up what I'm asking.
First off, it's a Reason Rack Plug-In issue, not Reason, and Reason 12 or Reason+ also not listed.
Are you aware of the issue because the issue still happening and I had a song I wanted work on tonight and crashed again, couldn't continue.
The attached pic is the first box I encounter there. It's neither of those 3. There should be a Reason Rack Plug-In option.
The next drop down said which version, Reason 10, 11 etc and asks Mac or Windows etc. Well I'm on RRP but the Reason 12 RRP through the subscription service. Not listed. It's a crap form not very well thought through or been updated lately.
Reason Studio's 11.3 / Cockos Reaper 6.82 / Cakewalk By Bandlab / Orion 8.6
http://soundcloud.com/creativemind75/iv ... soul-mix-3
- Creativemind
- Posts: 4885
- Joined: 17 Jan 2015
- Location: Stoke-On-Trent, England, UK
Not sure. I just fire up Reaper, load a project and it fires up the RRP but is now through version 12 as I subscribed with the £3 for 3 months thing. For some reason a template I use for guitar / vocal which uses a send effect of the RV7000 using the RRP obviously on the vocal but as an effect doesn't crash it but if I add another RRP track with a non-effect RRP (say a synth) it immediately closes Reaper.Billy+ wrote: ↑27 Jul 2021Are you running v11 or v12?Creativemind wrote: ↑27 Jul 2021So I've submitted a ticket, can anybody at Reason Studio's tell me how long I have to wait for it to be fixed, not till mid August surely? I don't expect a lightning fast fix but would expect it fixed in a couple of days. Other people have stated the same thing is happening in other daw's.
Does the problem resolve if you switch back to authorizer rather than companion?
I'll have another look now though. That seems like the effect RRP is ok but the other isn't.
Reason Studio's 11.3 / Cockos Reaper 6.82 / Cakewalk By Bandlab / Orion 8.6
http://soundcloud.com/creativemind75/iv ... soul-mix-3
come on man, every plugin you’ve ever used is software. what do you think, VSTs exist outside of your computer and run on unicorn dust? this is not hard to figure out.Creativemind wrote: ↑28 Jul 2021Yeah dead obvious that a vst plug-in falls under "using the software". The software refers to Reason itself.
The next drop down said which version, Reason 10, 11 etc and asks Mac or Windows etc. Well I'm on RRP but the Reason 12 RRP through the subscription service. Not listed. It's a crap form not very well thought through or been updated lately.
- Creativemind
- Posts: 4885
- Joined: 17 Jan 2015
- Location: Stoke-On-Trent, England, UK
Yeah you do get stand-alone vst's. Lol!guitfnky wrote: ↑28 Jul 2021come on man, every plugin you’ve ever used is software. what do you think, VSTs exist outside of your computer and run on unicorn dust? this is not hard to figure out.Creativemind wrote: ↑28 Jul 2021
Yeah dead obvious that a vst plug-in falls under "using the software". The software refers to Reason itself.
The next drop down said which version, Reason 10, 11 etc and asks Mac or Windows etc. Well I'm on RRP but the Reason 12 RRP through the subscription service. Not listed. It's a crap form not very well thought through or been updated lately.
Yeah well it wasn't clear to me, so where's the option in the next drop down after I've clicked software to select the RRP then?
Reason Studio's 11.3 / Cockos Reaper 6.82 / Cakewalk By Bandlab / Orion 8.6
http://soundcloud.com/creativemind75/iv ... soul-mix-3
why do you think there needs to be one? there’s that handy text box where you’re supposed to explain what your problem is—you can specify what you’re trying to do and the trouble you’re having right there. seems like you’re making it more difficult than it needs to be.Creativemind wrote: ↑28 Jul 2021Yeah you do get stand-alone vst's. Lol!
Yeah well it wasn't clear to me, so where's the option in the next drop down after I've clicked software to select the RRP then?
- BonsaiMacKay
- Posts: 123
- Joined: 18 Jan 2015
- Location: A sane place
It really is very straightforward and they won't do anything if no one opens a ticket with support.
- Creativemind
- Posts: 4885
- Joined: 17 Jan 2015
- Location: Stoke-On-Trent, England, UK
I've opened one 2 days ago (27th). Needs to be addressed asap seeing as I can't use the software till it's fixed.BonsaiMacKay wrote: ↑28 Jul 2021It really is very straightforward and they won't do anything if no one opens a ticket with support.
Reason Studio's 11.3 / Cockos Reaper 6.82 / Cakewalk By Bandlab / Orion 8.6
http://soundcloud.com/creativemind75/iv ... soul-mix-3
- BonsaiMacKay
- Posts: 123
- Joined: 18 Jan 2015
- Location: A sane place
Good luck! Their support team aren’t known for being the fastest to respond but I hope they get if fixed soon.
Creativemind wrote: ↑28 Jul 2021
I've opened one 2 days ago (27th). Needs to be addressed asap seeing as I can't use the software till it's fixed.
you also need to know from them receiving the bug report and them finding the reason for the bug then for them to fix is can take more time then 2 weeks because it needs to be tested before released as a fix.Creativemind wrote: ↑28 Jul 2021I've opened one 2 days ago (27th). Needs to be addressed asap seeing as I can't use the software till it's fixed.BonsaiMacKay wrote: ↑28 Jul 2021It really is very straightforward and they won't do anything if no one opens a ticket with support.
If you want to use RRp best bet is to install Reason 11 again and use the RRP 11 version until they have a fix
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