[resolved] All VSTs disappeared from Reason Studios account

Discuss VST stuff here!
DaveyG
Posts: 667
Joined: 03 May 2020

Post 21 Feb 2021

joeyluck wrote:
21 Feb 2021


Have you tried Companion? It's a huge step forward and really great for RE and sound pack management. You manage your RE installations from there—no need to login to your account online. So now they just need to move the few remaining pieces to that, such as the additional content such as Loop Supply, Drum Supply Rad Piano, etc. from the 'Manage Content' window.
Does it let you install and authorize Europa VST, which is the main subject of this thread?
Nope, thought not.

Joey, your blind support of RS is very misjudged.

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jam-s
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Location: Aachen, Germany

Post 21 Feb 2021

OldGoat wrote:
21 Feb 2021
Dear jamespember, dear MattiasHG,

I don't understand why no one from your company says anything here, that just heats up the rumor mill and is bad for the company's reputation.
Simple explanation: It's still weekend.
If you're in Aachen, come and visit us at the Voidspace. ... Pool's closed due to corona.

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joeyluck
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Post 21 Feb 2021

DaveyG wrote:
21 Feb 2021
joeyluck wrote:
21 Feb 2021


Have you tried Companion? It's a huge step forward and really great for RE and sound pack management. You manage your RE installations from there—no need to login to your account online. So now they just need to move the few remaining pieces to that, such as the additional content such as Loop Supply, Drum Supply Rad Piano, etc. from the 'Manage Content' window.
Does it let you install and authorize Europa VST, which is the main subject of this thread?
Nope, thought not.

Joey, your blind support of RS is very misjudged.
First off, this thread is about ALL VST's missing from accounts. I think it is a big issue...and it was originally titled "Europa VST disappeared from account", but I thought it pertinent that it is known that all VSTs are missing, so I changed the title early this morning.

I also said this:
joeyluck wrote:
21 Feb 2021
...this would be bad and something to be upset about. Although I'm leaning towards it being a bug because it just wouldn't make sense.
And my reply to kuhliloach that you are quoting is a response to the mention of better management of REs, ReFills, sound packs, etc. so bringing up Companion is relevant to that. By all means, request that they add VST support to Companion if you like.

Sometimes it seems like some people just don't read or think that some of us don't have criticisms or care. Is it because I don't use ALL CAPS? Is it because I don't plaster everything into one giant non-ending paragraph?

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Billy+
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Post 21 Feb 2021

Joey did you change my username again?

It's been changed back to billy

Please can it be put back to billy+
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11.5 vst midi last chance.
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joeyluck
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Post 21 Feb 2021

put back to billy+ wrote:
21 Feb 2021
Joey did you change my username again?

It's been changed back to billy

Please can it be put back to billy+
Done :thumbup:

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Billy+
Posts: 1608
Joined: 09 Dec 2016

Post 21 Feb 2021

joeyluck wrote:
21 Feb 2021
put back to billy+ wrote:
21 Feb 2021
Joey did you change my username again?

It's been changed back to billy

Please can it be put back to billy+
Done :thumbup:
Seriously :thumbs_down:
Perpetual License Crew
11.5 vst midi last chance.
:Nektar P6: : Mac Mini: :EiEPro: :Alesis M1 Mk2: :🎧KNS8400: :🎤Marantz MPM 1000:

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Billy+
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Post 21 Feb 2021

Billy+
Perpetual License Crew
11.5 vst midi last chance.
:Nektar P6: : Mac Mini: :EiEPro: :Alesis M1 Mk2: :🎧KNS8400: :🎤Marantz MPM 1000:

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hurricane
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Post 21 Feb 2021

put back to billy+ wrote:
21 Feb 2021
joeyluck wrote:
21 Feb 2021


Done :thumbup:
Seriously :thumbs_down:
LOL
https://soundcloud.com/hurricane-music | https://soundcloud.com/hurricaneaudiolab
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gbuck
Posts: 55
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Post 21 Feb 2021

frankenstein 2.png
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joeyluck
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Post 21 Feb 2021

Billy+ wrote:
21 Feb 2021
Billy+
It was pretty funny though, right? :puf_bigsmile:

put back to billy+.png

So if you are "Billy+" and your avatar is peeing on a + symbol, does that mean that the avatar is peeing on you? 🤔
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BRIGGS
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Location: Orange County California

Post 22 Feb 2021

gbuck wrote:
21 Feb 2021
frankenstein 2.png
I like big kitties, too. :puf_smile:

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dasmode
Posts: 13
Joined: 09 Dec 2020

Post 22 Feb 2021

I wonder what's wrong with Synchronous?
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Heater
Posts: 405
Joined: 16 Jan 2015

Post 22 Feb 2021

gbuck wrote:
21 Feb 2021
frankenstein 2.png
Thank you so much for mentioning Track Freeze.

Chi-Individual
Posts: 53
Joined: 09 Apr 2020

Post 22 Feb 2021

VST's are back in my account but now all applications are removed. Got a message on twitter that it was a glitch for the VST's so it must be some kind of update that needs sorting.

Heater
Posts: 405
Joined: 16 Jan 2015

Post 22 Feb 2021

Chi-Individual wrote:
22 Feb 2021
VST's are back in my account but now all applications are removed. Got a message on twitter that it was a glitch for the VST's so it must be some kind of update that needs sorting.
Same here.

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antic604
Posts: 668
Joined: 02 Apr 2020

Post 22 Feb 2021

Mattias already stated on KvR it was an error on the website. And apologized.

https://www.kvraudio.com/forum/viewtopi ... 8#p8038108
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DAW, VST & hardware hoarder.
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selig
RE Developer
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Post 22 Feb 2021

antic604 wrote:
22 Feb 2021
Mattias already stated on KvR it was an error on the website. And apologized.

https://www.kvraudio.com/forum/viewtopi ... 8#p8038108
Still, it's always good to test the pitch fork response system from time to time to make sure everyone is ready for a quick unquestioned response when triggered. :puf_smile:
Selig Audio, LLC

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BRIGGS
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Post 22 Feb 2021

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MrFigg
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Post 22 Feb 2021

Just thought I’d mention I’d gotten a reply from James at RS explaining it was a blip. I’d also like to echo the consensus that he’s doing a good job in support. Thanks James. I think I can safely say we all appreciate your involvement.
丰2ॐ

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BRIGGS
Posts: 1292
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Location: Orange County California

Post 22 Feb 2021

MrFigg wrote:
22 Feb 2021
Just thought I’d mention I’d gotten a reply from James at RS explaining it was a blip. I’d also like to echo the consensus that he’s doing a good job in support. Thanks James. I think I can safely say we all appreciate your involvement.
:thumbs_up: :clap:
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jamespember
Reason Studios
Posts: 1135
Joined: 05 Feb 2020

Post 22 Feb 2021

MrFigg wrote:
22 Feb 2021
Just thought I’d mention I’d gotten a reply from James at RS explaining it was a blip. I’d also like to echo the consensus that he’s doing a good job in support. Thanks James. I think I can safely say we all appreciate your involvement.
:thumbup: Thanks!

Michaellos
Posts: 126
Joined: 18 May 2016

Post 22 Feb 2021

jamespember wrote:
22 Feb 2021
MrFigg wrote:
22 Feb 2021
Just thought I’d mention I’d gotten a reply from James at RS explaining it was a blip. I’d also like to echo the consensus that he’s doing a good job in support. Thanks James. I think I can safely say we all appreciate your involvement.
:thumbup: Thanks!
James, I wrote you a personal message about a week ago, could you give me some feedback please :puf_smile:

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bxbrkrz
Posts: 2230
Joined: 17 Jan 2015

Post 22 Feb 2021

Image

Sounds like it will be full stop purchase until RS12 for me.
Things need to clear up a bit first.

gbuck
Posts: 55
Joined: 21 May 2017

Post 22 Feb 2021

MrFigg wrote:
22 Feb 2021
Just thought I’d mention I’d gotten a reply from James at RS explaining it was a blip. I’d also like to echo the consensus that he’s doing a good job in support. Thanks James. I think I can safely say we all appreciate your involvement.
Ahh! Communication by proxy!

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