problems with pro tools, reason rack plug in, arturia keystep

This forum is for discussing the Reason Rack Plugin, the version of the Reason rack that runs as a VST3, AU, AAX in other DAWs.
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alecberlin
Posts: 1
Joined: 12 Jan 2021

12 Jan 2021

Hello.

I'm using:

Pro Tools 2020.12
with Reason Rack Plug In via Reason Suite 11
and an Arutria Keystep midi controller

on an iMac from late 2015 running
Catalina 10.15.7
with 32 gb of RAM

I get no sound from the Arturia when I:
-create a stereo instrument track
-open a reason rack plug in
-choose a device/instrument.

If I record something on the instrument track, by randomly pressing keys on the arturia, midi information is registered (although while recording I hear no sound). When I play back what I've recorded, it makes sound. But pressing the keys on the Arturia makes no sound.

Maybe this is related? On the instrument track, the input tab indicates "no input". When I click on it, under plug-in, "reason rack plug in" is greyed out.

Does this make sense? Can anyone advise/help?!? thanks.

-Alec

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