Soundtoys Little Alterboy CRASH!

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pepe444
Posts: 89
Joined: 29 Jul 2020
Location: Portugal

09 Sep 2020

This plugin crashed Reason a few times. Cant load it.

Reason 11.3.3d10
Little alterboy 5.3.2

Windows Event log report:

Faulting application name: Reason.exe, version: 11.3.3.8202, time stamp: 0x5f3c4dd9
Faulting module name: ntdll.dll, version: 10.0.18362.815, time stamp: 0xb29ecf52
Exception code: 0xc0000374
Fault offset: 0x00000000000f9229
Faulting process id: 0x1928
Faulting application start time: 0x01d686e83c22bfa9
Faulting application path: C:\Program Files\Propellerhead\Reason 11\Reason.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 36bc2fb5-b15e-40bd-851d-27262b8aba25
Faulting package full name:
Faulting package-relative application ID:

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Despondo
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Posts: 1030
Joined: 15 Jan 2015
Location: Charlotte, NC
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09 Sep 2020

Working fine on my Mac. Wonder if others on Windows are experiencing this?

pepe444
Posts: 89
Joined: 29 Jul 2020
Location: Portugal

10 Sep 2020

I made a blank session, loaded the plugin and it worked ok.
After that i opened the session i had trouble and it loaded fine. We never know what to expect from a digital system..

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moneykube
Posts: 3447
Joined: 15 Jan 2015

10 Sep 2020

I have multiple Soundtoys plugs and MANY have issues... so I don't load any
https://soundcloud.com/moneykube-qube/s ... d-playlist
Proud Member Of The Awesome League Of Perpetuals

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moneykube
Posts: 3447
Joined: 15 Jan 2015

10 Sep 2020

was a big fan in my ppc days... but somehow things seem not to work easily like before with these plugs... not sure why
... using current Mac OS,,,, deleted and ignored their "free" for a limited time... last multi-effect plug.... for these reasons
https://soundcloud.com/moneykube-qube/s ... d-playlist
Proud Member Of The Awesome League Of Perpetuals

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Loque
Moderator
Posts: 11175
Joined: 28 Dec 2015

10 Sep 2020

No problems here. Check out if there was a dump file generated in the Reason log folder under:
C:\Users\[YOURUSER]\AppData\Roaming\Propellerhead Software\Reason\Logs

If it crash, you will have a good chance that a dump file is there. If you can open it with Visual Studio (or something similar) it can give a good hint, what happened. If you dont have it, you can zip it and send me a file link via PM and i will have a look for you.
Reason12, Win10

pepe444
Posts: 89
Joined: 29 Jul 2020
Location: Portugal

22 Nov 2020

Nop, no dump files in that folder.

MattLeschuck
Posts: 125
Joined: 05 Oct 2018

22 Nov 2020

Ive had the exact same problems with Soundtoys in Reason.. Every once in a while a session essentially gets corrupted thats using and instance of it, and it constantly crashes at load up. If i load a blank session, i then can bring the same plugin in no problem.

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Loque
Moderator
Posts: 11175
Joined: 28 Dec 2015

22 Nov 2020

Good luck contacting their support. Once i tried, i didnt received any answer. Soundtoys support sux :thumbs_down:
Reason12, Win10

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MrFigg
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Posts: 9124
Joined: 20 Apr 2018

22 Nov 2020

Loque wrote:
22 Nov 2020
Good luck contacting their support. Once i tried, i didnt received any answer. Soundtoys support sux :thumbs_down:
I wrote to them around 4 months ago to ask a question about one of their plugins. Got an answer a week ago.
🗲 2ॐ ᛉ

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Loque
Moderator
Posts: 11175
Joined: 28 Dec 2015

22 Nov 2020

MrFigg wrote:
22 Nov 2020
Loque wrote:
22 Nov 2020
Good luck contacting their support. Once i tried, i didnt received any answer. Soundtoys support sux :thumbs_down:
I wrote to them around 4 months ago to ask a question about one of their plugins. Got an answer a week ago.
At least you got an answer. Since they got a quite good reputation and they probably earned a big bunch of money with their plugins, i would expect a bit more...
Reason12, Win10

seqoi
Posts: 417
Joined: 12 Aug 2017

22 Nov 2020

I am using Soundtoys 5 and I have absolutely all of their plugins. Complete catalog. They worked for me in Reason 10 back then and now 11 without any problems whatsoever and I do use them extensively. I often use Alterboy for weird FX.

I also use them in Ableton Live, Cubase and FL Studio. I never had any problem. Zero - literally.

Windows 10 here.

Genuinely interested, please report here once you solve your problem in any way. I would like to know what caused it and how it was solved.

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