The Shop does not show my purchases
account -> my products -> rack extensions
there is also a sync button, nice for updates of RE's.
Win 10 Pro. R11 suite + R12. Nektar Panorama p1. Ryzen 9 5900X. Cubase Pro 11, Bitwig Studio 4.4, Reaper 6.68, Ableton Live 11 Suite. RME Hammerfall DSP Multiface.
https://soundcloud.com/sada-exposada
https://soundcloud.com/user-873737123
https://soundcloud.com/sada-exposada
https://soundcloud.com/user-873737123
If you’re not logged in then you see the prices. Log in and you’ll see that you bought it
![Smile :)](./images/smilies/icon_e_smile.gif)
🗲 2ॐ ᛉ
in my case, it is also the same. they have redone shop, indeed. a make-over..
Win 10 Pro. R11 suite + R12. Nektar Panorama p1. Ryzen 9 5900X. Cubase Pro 11, Bitwig Studio 4.4, Reaper 6.68, Ableton Live 11 Suite. RME Hammerfall DSP Multiface.
https://soundcloud.com/sada-exposada
https://soundcloud.com/user-873737123
https://soundcloud.com/sada-exposada
https://soundcloud.com/user-873737123
just sync all on your account and the updates are done automatically without the need to make a manipulation in the shop
We're indeed updating the shop design. We'll get on this ASAP.
Meanwhile, as MrFigg says, you can always find the products you own on:
https://www.reasonstudios.com/user/products
Meanwhile, as MrFigg says, you can always find the products you own on:
https://www.reasonstudios.com/user/products
Yeah I know.
![Smile :)](./images/smilies/icon_e_smile.gif)
![Smile :)](./images/smilies/icon_e_smile.gif)
🗲 2ॐ ᛉ
It would be great if you could also do something about cropped screenshots (for example here, here and here).JonasE wrote: ↑13 May 2020We're indeed updating the shop design. We'll get on this ASAP.
Meanwhile, as MrFigg says, you can always find the products you own on:
https://www.reasonstudios.com/user/products
For now, it seems you're a bit screwed if you're trying to sell a device that's taller than 6U (or 5U if it's a Player), at least on a desktop browser.
9U screenshots seem to work better on mobile, but how many people actually purchase REs on a mobile device?
Maybe it would be possible to scale down tall screenshots a bit more, so that the entire device fits in the view while still maintaining the fixed height of the carousel?
Or as an alternative, please give us new image format recommendations ASAP, so that we can replace the screenshots.
Other than that, I think the new design is looking great!
![Thumbs up :thumbs_up:](./images/smilies/Thumbs%20up.gif)
Agree. And while we’re asking for stuff is there any chance of finally giving us selective syncing?buddard wrote: ↑13 May 2020It would be great if you could also do something about cropped screenshots (for example here, here and here).JonasE wrote: ↑13 May 2020We're indeed updating the shop design. We'll get on this ASAP.
Meanwhile, as MrFigg says, you can always find the products you own on:
https://www.reasonstudios.com/user/products
For now, it seems you're a bit screwed if you're trying to sell a device that's taller than 6U (or 5U if it's a Player), at least on a desktop browser.
9U screenshots seem to work better on mobile, but how many people actually purchase REs on a mobile device?
Maybe it would be possible to scale down tall screenshots a bit more, so that the entire device fits in the view while still maintaining the fixed height of the carousel?
Or as an alternative, please give us new image format recommendations ASAP, so that we can replace the screenshots.
Other than that, I think the new design is looking great!![]()
🗲 2ॐ ᛉ
Most of mine are bought on mobile whilst drunk on sofabuddard wrote: ↑13 May 2020It would be great if you could also do something about cropped screenshots (for example here, here and here).JonasE wrote: ↑13 May 2020We're indeed updating the shop design. We'll get on this ASAP.
Meanwhile, as MrFigg says, you can always find the products you own on:
https://www.reasonstudios.com/user/products
For now, it seems you're a bit screwed if you're trying to sell a device that's taller than 6U (or 5U if it's a Player), at least on a desktop browser.
9U screenshots seem to work better on mobile, but how many people actually purchase REs on a mobile device?
Maybe it would be possible to scale down tall screenshots a bit more, so that the entire device fits in the view while still maintaining the fixed height of the carousel?
Or as an alternative, please give us new image format recommendations ASAP, so that we can replace the screenshots.
Other than that, I think the new design is looking great!![]()
Hahaha, we'll make a note of that for future marketing campaigns!fretshot7 wrote: ↑13 May 2020Most of mine are bought on mobile whilst drunk on sofabuddard wrote: ↑13 May 2020
It would be great if you could also do something about cropped screenshots (for example here, here and here).
For now, it seems you're a bit screwed if you're trying to sell a device that's taller than 6U (or 5U if it's a Player), at least on a desktop browser.
9U screenshots seem to work better on mobile, but how many people actually purchase REs on a mobile device?
Maybe it would be possible to scale down tall screenshots a bit more, so that the entire device fits in the view while still maintaining the fixed height of the carousel?
Or as an alternative, please give us new image format recommendations ASAP, so that we can replace the screenshots.
Other than that, I think the new design is looking great!![]()
![]()
![Laughing :lol:](./images/smilies/icon_lol.gif)
I love that they have decided to revamp the shop the week before the sales, when they can expect significantly more transactions. It's a bit like redesigning the lunar lander the day before launch.
I've never quite understood how a company that produces such reliable software can have such a badly implemented storefront. You have to hunt for the search button, the trial option is half-hidden and it sometimes gives me the prices in the wrong currency even though I am logged in.
I've never quite understood how a company that produces such reliable software can have such a badly implemented storefront. You have to hunt for the search button, the trial option is half-hidden and it sometimes gives me the prices in the wrong currency even though I am logged in.
This looks like one of the fixes. It is back to being at the forefront with other buttons.
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