Reason Studios support?

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John Smith
Posts: 5
Joined: 22 Jan 2020

13 Feb 2020

Hi!

Can anyone suggest me how to get in touch with RS support? I only find endless articles on their website about how to do something, but not a single contact or way to contact with them.

Thanks
John

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Loque
Moderator
Posts: 11170
Joined: 28 Dec 2015

13 Feb 2020

Login, go you "My Tickets" and than to the bottom of the page and click "Contact support"
sup.jpg
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Reason12, Win10

John Smith
Posts: 5
Joined: 22 Jan 2020

13 Feb 2020

Thanks for the answer but i can't get to that - he throws me out :-(


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diminished
Competition Winner
Posts: 1880
Joined: 15 Dec 2018

13 Feb 2020

John Smith wrote:
13 Feb 2020
Thanks for the answer but i can't get to that - he throws me out :-(

I encountered this problem recently as well. For whatever reasons, I have to log in twice. Just log in again and see if that works.
:reason: Most recent track: resentment (synthwave) || Others: on my YouTube channel •ᴗ•

John Smith
Posts: 5
Joined: 22 Jan 2020

13 Feb 2020

Many attempts, without success. I tried different browsers

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diminished
Competition Winner
Posts: 1880
Joined: 15 Dec 2018

13 Feb 2020

I don't understand why this is happening, sorry.
Have you tried using your phone yet?
Another way to contact them would be via twitter, https://twitter.com/reasonstudios
Worth a shot if everything else fails.
:reason: Most recent track: resentment (synthwave) || Others: on my YouTube channel •ᴗ•


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orthodox
RE Developer
Posts: 2286
Joined: 22 Jan 2015
Location: 55°09'24.5"N 37°27'41.4"E

13 Feb 2020

Something is broken.

EDIT: My bad, I had some domains disabled for scripting in my browser ("zendesk.com", "zdassets.com"). Now it works.

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