3x Super-Saver Blundles!

This forum is for discussing Rack Extensions. Devs are all welcome to show off their goods.
ckingram2006
Posts: 30
Joined: 17 Jan 2015

19 Mar 2015

Just to confirm. There are no refunds allowed on any RE purchases regardless of if you have downloaded them or used them at all. I received a email back stating that the sale is final so the 14 day policy seems to not apply to the Props. 

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Kategra
Posts: 328
Joined: 18 Jan 2015

19 Mar 2015

ckingram2006 wrote:Just to confirm. There are no refunds allowed on any RE purchases regardless of if you have downloaded them or used them at all. I received a email back stating that the sale is final so the 14 day policy seems to not apply to the Props. 

http://europa.eu/rapid/press-release_MEMO-11-675_en.htm

http://appadvice.com/appnn/2014/12/in-e ... -downloads


Propellerheads are breaking the law. Better call Consumer Protection agiency /institution from your country or Sweden!

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chimp_spanner
Posts: 3040
Joined: 06 Mar 2015

19 Mar 2015

chimp_spanner wrote:Plus PH are kind of in a no-win situation.............
Kategra wrote:

They are in win win situation always - every payment in the shop for RE get's them at least 30% sale or not.
I meant no-win in terms of perception. Some people won't be happy if they never offer deals/savings, and some people won't be happy if they do offer sales because they feel like they paid over the odds.

And I'm not casting judgement on anyone who isn't happy, btw. I do "get" it. I just think that before people cry "scam" they should look at the policies of just about every other digital content platform first and see that, for the most part, they all have the same T&C's.

I don't really know much about law. All I do know is that if a company tells me ahead of time that purchases are non-refundable, that's my chance to back out. Obviously where something is faulty or not fit for purpose, the law should step in.

Again I do understand why it sucks for some people. But I don't think they're setting out to screw anyone here. But that's just the rosy optimist in me talking!

**Edit: I'll add that I do think there's a place for good will in business. Bit of a side-track but I recently bought a monitor/tv in store that was approximately 3x too big for my desk/room. Didn't realise it until I got it home. But by opening the box, I'd forfeited my right to a return. It was a crappy thing to do. So yeah, I think that shrewd business should be tempered by common decency. A biiig discount for 8.1 users on 9 would be nice. The last update *was* over priced.

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joeyluck
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Posts: 11363
Joined: 15 Jan 2015

19 Mar 2015

Kategra wrote: I tend to think of it like this:  I paid for RE X in full, and now I pay for the bundle which includes a license for same X RE. That developer gets more money then the price of his RE, for delivering me only one license to use his RE? WTF??????
Well, there's still plenty of balance within that as well.

Many folks may buy a certain bundle only because of a few particular REs. I'm not aware of the arrangement with the developers, but they all benefit (likely not equally) from being a part of the bundle (regardless of what drives the customer to purchase the bundle). And the bundle benefits as a whole (and exists) by all of them being present. 

More money than the price of the RE? What about the developers who are a part of the bundle whose REs you don't care to have? Do you want to pick that apart and request Propellerhead not give them your money? What about the developers of the REs you do want in which you pay a tiny fraction of the regular price? One of those developers is the one in which you already own a RE—whose RE is now a fraction of the price to new customers. It all evens out. 

Are you saying that what interests you about saving potentially hundreds on several REs is so you can have a second license of a RE you already own? It's known that you can only have one license per RE per account. That's just something you need to weigh with your purchase.

And if having a second license of a RE you already own is what's most important to you with this sale, you are allowed to create another account in which you can purchase one of these bundles. You don't need more than one RE license on an account. Because you don't need two licenses to use two instances of the same device in your rack.

The only way you could benefit from having two RE licenses is if you have two accounts each with a Reason license. And that's possible to do.
 

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Kategra
Posts: 328
Joined: 18 Jan 2015

19 Mar 2015

Kategra wrote: I tend to think of it like this:  I paid for RE X in full, and now I pay for the bundle which includes a license for same X RE. That developer gets more money then the price of his RE, for delivering me only one license to use his RE? WTF??????
joeyluck wrote:
Well, there's still plenty of balance within that as well.

Many folks may buy a certain bundle only because of a few particular REs. I'm not aware of the arrangement with the developers, but they all benefit (likely not equally) from being a part of the bundle (regardless of what drives the customer to purchase the bundle). And the bundle benefits as a whole (and exists) by all of them being present. 

More money than the price of the RE? What about the developers who are a part of the bundle whose REs you don't care to have? Do you want to pick that apart and request Propellerhead not give them your money? What about the developers of the REs you do want in which you pay a tiny fraction of the regular price? One of those developers is the one in which you already own a RE—whose RE is now a fraction of the price to new customers. It all evens out. 

Are you saying that what interests you about saving potentially hundreds on several REs is so you can have a second license of a RE you already own? It's known that you can only have one license per RE
joeyluck wrote:per account.
joeyluck wrote: That's just something you need to weigh with your purchase.

And if having a second license of a RE you already own is what's most important to you with this sale, you are allowed to create another account in which you can purchase one of these bundles. You don't need more than one RE license on an account. Because you don't need two licenses to use two instances of the same device in your rack.

The only way you could benefit from having two RE licenses
joeyluck wrote:is
joeyluck wrote: if you have two accounts each with a Reason license. 
joeyluck wrote:And 
joeyluck wrote:that's possible to do.
joeyluck wrote: 


If I pay for 2 licenses, I expect delivery of 2 licenses, not 1. Otherwise it's fraud!

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joeyluck
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Posts: 11363
Joined: 15 Jan 2015

19 Mar 2015

Kategra wrote: I tend to think of it like this:  I paid for RE X in full, and now I pay for the bundle which includes a license for same X RE. That developer gets more money then the price of his RE, for delivering me only one license to use his RE? WTF??????
joeyluck wrote:
Well, there's still plenty of balance within that as well.

Many folks may buy a certain bundle only because of a few particular REs. I'm not aware of the arrangement with the developers, but they all benefit (likely not equally) from being a part of the bundle (regardless of what drives the customer to purchase the bundle). And the bundle benefits as a whole (and exists) by all of them being present. 

More money than the price of the RE? What about the developers who are a part of the bundle whose REs you don't care to have? Do you want to pick that apart and request Propellerhead not give them your money? What about the developers of the REs you do want in which you pay a tiny fraction of the regular price? One of those developers is the one in which you already own a RE—whose RE is now a fraction of the price to new customers. It all evens out. 

Are you saying that what interests you about saving potentially hundreds on several REs is so you can have a second license of a RE you already own? It's known that you can only have one license per RE
joeyluck wrote:per account.
joeyluck wrote: That's just something you need to weigh with your purchase.

And if having a second license of a RE you already own is what's most important to you with this sale, you are allowed to create another account in which you can purchase one of these bundles. You don't need more than one RE license on an account. Because you don't need two licenses to use two instances of the same device in your rack.

The only way you could benefit from having two RE licenses
joeyluck wrote:is
joeyluck wrote: if you have two accounts each with a Reason license. 
joeyluck wrote:And 
joeyluck wrote:that's possible to do.
joeyluck wrote: 
Kategra wrote:
If I pay for 2 licenses, I expect delivery of 2 licenses, not 1. Otherwise it's fraud!
But you can't possibly have 2 licenses on one account. It does you absolutely no good. And nobody is stopping you from buying the bundle on a 2nd account. And technically since we don't own individual licenses for REs, you're technically buying a license for the bundle, which you don't own.

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craven
Posts: 659
Joined: 15 Jan 2015

19 Mar 2015

ckingram2006 wrote:Just to confirm. There are no refunds allowed on any RE purchases regardless of if you have downloaded them or used them at all. I received a email back stating that the sale is final so the 14 day policy seems to not apply to the Props. 
yeah, I also got that answer and I don't like it :) It just doesn't feel right and seems to be against the law. I can see why the Props don't want to give refunds (must be a lot of administration work), but that is not how a good business should behave.
:ugeek:

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Kategra
Posts: 328
Joined: 18 Jan 2015

19 Mar 2015

Kategra wrote: I tend to think of it like this:  I paid for RE X in full, and now I pay for the bundle which includes a license for same X RE. That developer gets more money then the price of his RE, for delivering me only one license to use his RE? WTF??????
joeyluck wrote:
Well, there's still plenty of balance within that as well.

Many folks may buy a certain bundle only because of a few particular REs. I'm not aware of the arrangement with the developers, but they all benefit (likely not equally) from being a part of the bundle (regardless of what drives the customer to purchase the bundle). And the bundle benefits as a whole (and exists) by all of them being present. 

More money than the price of the RE? What about the developers who are a part of the bundle whose REs you don't care to have? Do you want to pick that apart and request Propellerhead not give them your money? What about the developers of the REs you do want in which you pay a tiny fraction of the regular price? One of those developers is the one in which you already own a RE—whose RE is now a fraction of the price to new customers. It all evens out. 

Are you saying that what interests you about saving potentially hundreds on several REs is so you can have a second license of a RE you already own? It's known that you can only have one license per RE
joeyluck wrote:per account.
joeyluck wrote: That's just something you need to weigh with your purchase.

And if having a second license of a RE you already own is what's most important to you with this sale, you are allowed to create another account in which you can purchase one of these bundles. You don't need more than one RE license on an account. Because you don't need two licenses to use two instances of the same device in your rack.

The only way you could benefit from having two RE licenses
joeyluck wrote:is
joeyluck wrote: if you have two accounts each with a Reason license. 
joeyluck wrote:And 
joeyluck wrote:that's possible to do.
joeyluck wrote: 
Kategra wrote:
If I pay for 2 licenses, I expect delivery of 2 licenses, not 1. Otherwise it's fraud!
joeyluck wrote:
joeyluck wrote:But you can't possibly have 2 licenses on one account. It does you absolutely no good. And nobody is stopping you from buying the bundle on a 2nd account. And technically since we don't own individual licenses for REs, you're technically buying a license for the bundle, which you don't own
joeyluck wrote:.

How come it's impossible to have 2 licenses on same account? Just because Propellerhead are braking the law does not mean that it's impossible! There are people who have multiple Reason licenses on same account.

RE are not tied to specific Reason license, so having multiple RE licenses will give you the legal right to run whatever RE License you need on whatever single Reason license you own at one time. This means duplicates can be run in the second Reason license at same time with the first Reason license legally! Because you own all those licenses! They are yours, not PH not Dev!


Just because Propellerhead did not build the shop to avoid fraud does not mean that it's legit. It's most probably done because they think they can get away with it. And they probably will until somebody with money and time will sue them or Swedish authorities get curious on PH complaints.



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BPGeez
Posts: 202
Joined: 20 Jan 2015
Contact:

19 Mar 2015

Last Alternative wrote:Pass. I finally have everything I need and am over the gear lust syndrome.
zeebot wrote:
I swear props are monitoring me! I said a few days ago that until they offered something fantastic I'm not buying anything from them then they come out with this!!
Not that interested in two of them as I have quite a few of the REs and the others dont inspire me but the synthetic bundle is amazing for me!! Have hardly any of the REs on offer.
What to do what to do??
DAMN YOU PROPS!!
Fuckin BUY, Fuckin BUY my friend!!! Amaaaazing bundle!
Reason is my girlfriend. Sometimes she mistreats me, but I still love her.

Checkout my tunes made with Reason: https://soundcloud.com/geez-musicals

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selig
RE Developer
Posts: 12169
Joined: 15 Jan 2015
Location: The NorthWoods, CT, USA

19 Mar 2015

Kategra wrote: I tend to think of it like this:  I paid for RE X in full, and now I pay for the bundle which includes a license for same X RE. That developer gets more money then the price of his RE, for delivering me only one license to use his RE? WTF??????
joeyluck wrote:
Well, there's still plenty of balance within that as well.

Many folks may buy a certain bundle only because of a few particular REs. I'm not aware of the arrangement with the developers, but they all benefit (likely not equally) from being a part of the bundle (regardless of what drives the customer to purchase the bundle). And the bundle benefits as a whole (and exists) by all of them being present. 

More money than the price of the RE? What about the developers who are a part of the bundle whose REs you don't care to have? Do you want to pick that apart and request Propellerhead not give them your money? What about the developers of the REs you do want in which you pay a tiny fraction of the regular price? One of those developers is the one in which you already own a RE—whose RE is now a fraction of the price to new customers. It all evens out. 

Are you saying that what interests you about saving potentially hundreds on several REs is so you can have a second license of a RE you already own? It's known that you can only have one license per RE
joeyluck wrote:per account.
joeyluck wrote: That's just something you need to weigh with your purchase.

And if having a second license of a RE you already own is what's most important to you with this sale, you are allowed to create another account in which you can purchase one of these bundles. You don't need more than one RE license on an account. Because you don't need two licenses to use two instances of the same device in your rack.

The only way you could benefit from having two RE licenses
joeyluck wrote:is
joeyluck wrote: if you have two accounts each with a Reason license. 
joeyluck wrote:And 
joeyluck wrote:that's possible to do.
joeyluck wrote: 
Kategra wrote:
If I pay for 2 licenses, I expect delivery of 2 licenses, not 1. Otherwise it's fraud!
Sounds good in theory, but in practice you need two Reason Licenses to be able to use two RE licenses. Deals like this would be awesome if building a second Reason system!

Serious question: IF you COULD have two licenses, but still could not sell/transfer either, what would you want to be able to do with the second one? :)
Selig Audio, LLC

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joeyluck
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Posts: 11363
Joined: 15 Jan 2015

19 Mar 2015

Kategra wrote: I tend to think of it like this:  I paid for RE X in full, and now I pay for the bundle which includes a license for same X RE. That developer gets more money then the price of his RE, for delivering me only one license to use his RE? WTF??????
joeyluck wrote:
Well, there's still plenty of balance within that as well.

Many folks may buy a certain bundle only because of a few particular REs. I'm not aware of the arrangement with the developers, but they all benefit (likely not equally) from being a part of the bundle (regardless of what drives the customer to purchase the bundle). And the bundle benefits as a whole (and exists) by all of them being present. 

More money than the price of the RE? What about the developers who are a part of the bundle whose REs you don't care to have? Do you want to pick that apart and request Propellerhead not give them your money? What about the developers of the REs you do want in which you pay a tiny fraction of the regular price? One of those developers is the one in which you already own a RE—whose RE is now a fraction of the price to new customers. It all evens out. 

Are you saying that what interests you about saving potentially hundreds on several REs is so you can have a second license of a RE you already own? It's known that you can only have one license per RE
joeyluck wrote:per account.
joeyluck wrote: That's just something you need to weigh with your purchase.

And if having a second license of a RE you already own is what's most important to you with this sale, you are allowed to create another account in which you can purchase one of these bundles. You don't need more than one RE license on an account. Because you don't need two licenses to use two instances of the same device in your rack.

The only way you could benefit from having two RE licenses
joeyluck wrote:is
joeyluck wrote: if you have two accounts each with a Reason license. 
joeyluck wrote:And 
joeyluck wrote:that's possible to do.
joeyluck wrote: 
Kategra wrote:
If I pay for 2 licenses, I expect delivery of 2 licenses, not 1. Otherwise it's fraud!
joeyluck wrote:
joeyluck wrote:But you can't possibly have 2 licenses on one account. It does you absolutely no good. And nobody is stopping you from buying the bundle on a 2nd account. And technically since we don't own individual licenses for REs, you're technically buying a license for the bundle, which you don't own
joeyluck wrote:.
Kategra wrote:

How come it's impossible to have 2 licenses on same account? Just because Propellerhead are braking the law does not mean that it's impossible! There are people who have multiple Reason licenses on same account.

RE are not tied to specific Reason license, so having multiple RE licenses will give you the legal right to run whatever RE License you need on whatever single Reason license you own at one time. This means duplicates can be run in the second Reason license at same time with the first Reason license legally! Because you own all those licenses! They are yours, not PH not Dev!


Just because Propellerhead did not build the shop to avoid fraud does not mean that it's legit. It's most probably done because they think they can get away with it. And they probably will until somebody with money and time will sue them or Swedish authorities get curious on PH complaints.

But wouldn't you just create a separate user account and transfer the 2nd Reason license there so you can manage having separate RE licenses with it? If you do in fact want to purchase separate RE licenses. I apologize that I don't follow. 

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Kategra
Posts: 328
Joined: 18 Jan 2015

19 Mar 2015

selig wrote:
Serious question: IF you COULD have two licenses, but still could not sell/transfer either, what would you want to be able to do with the second one? :)

I would keep it until the EU forces vendors like PH to alow license transfer and then sell it at market price value.  EU senators are elected by citizen vote, not named in the commission :)

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Kategra
Posts: 328
Joined: 18 Jan 2015

19 Mar 2015

joeyluck wrote:
But wouldn't you just create a separate user account and transfer the 2nd Reason license there so you can manage having separate RE licenses with it? If you do in fact want to purchase separate RE licenses. I apologize that I don't follow. 
It's about the principle to receive the licenses that the vendor sells. Laws change with time, and the EU Commission could force software vendors to alow license transfers at some time in the future. And then you could gift it or sell it ;)

Yonatan
Posts: 1628
Joined: 18 Jan 2015

19 Mar 2015

What is the meaning of having two PH accounts? Can´t I just use the same one on different computers? 
What am I missing about having more than one  account?

ckingram2006
Posts: 30
Joined: 17 Jan 2015

19 Mar 2015

I am not a big Waves fan but I think that they have the licensing model correct. If you buy a single plugin from them (Waves Renissance Compressor for example) or even a bundle (Waves Silver Bundle). You can login to your account and check for available upgrades and you will see an amount for how much each higher bundle would cost based on what you already own. You are not getting full retail off of what you already own but you are receiving a "credit" for those which keeps you from feeling like you are paying double for the same product. I also feel that the current model will keep several developers from ever releasing RE. I think the marketplace is a wonderful concept however I don't think that many major companies will go to a platform that does not allow them to handle customer service their way. Their are some companies that take customer service very seriously and would never go for a policy that does not allow for refunds/exchanges/upgrades regardless of the situation.

Yonatan
Posts: 1628
Joined: 18 Jan 2015

19 Mar 2015

Guess PH trying to keep it up with Naive Instruments...look what you get from them. PH need to do something, but I still think that they need to take equally good care and motivate the ppl who are loyal and buy full price or individually REs. It´s not rocket science.

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joeyluck
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Posts: 11363
Joined: 15 Jan 2015

19 Mar 2015

joeyluck wrote:
But wouldn't you just create a separate user account and transfer the 2nd Reason license there so you can manage having separate RE licenses with it? If you do in fact want to purchase separate RE licenses. I apologize that I don't follow. 
Kategra wrote:
It's about the principle to receive the licenses that the vendor sells. Laws change with time, and the EU Commission could force software vendors to alow license transfers at some time in the future. And then you could gift it or sell it ;)
I could understand that if you went out of your way to buy a second license of a particular RE (if that were possible to do on the same account).

But if your purpose is to sell/transfer it later...
Again, you can get a second account, buy the bundle, and sit on it until that day comes you are waiting for to be able to transfer it back to your other account, trade it, or sell it.

Solved ;)

kloeckno
Posts: 177
Joined: 16 Jan 2015

19 Mar 2015

I keep trying to think of this saying, it has something to do with looking a gift horse in the mouth... :s0959:

electrofux
Posts: 876
Joined: 21 Jan 2015

19 Mar 2015

Are you guys sure tha the 14 day policy applies to downloadable software?

Edit: uh just reading. Looks like you are right.

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Kategra
Posts: 328
Joined: 18 Jan 2015

19 Mar 2015

kloeckno wrote:I keep trying to think of this saying, it has something to do with looking a gift horse in the mouth... :s0959:

But there is no gift horse here. Just discounted horses and ,if you already own few of the same race as those sold, you don't get them all even though you paid for all. 

This is fraud and they will pay for it at some point.
Anyway, this license topic is becoming like  :t0152: .

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normen
Posts: 3431
Joined: 16 Jan 2015

19 Mar 2015

Yonatan wrote:What is the meaning of having two PH accounts? Can´t I just use the same one on different computers? 
What am I missing about having more than one  account?
You (and thats you you) are only allowed to run one copy of Reason per license at the same time (on any computer you want though). Even if you could run one with a key and one with online login and use them at the same time -- the license doesn't allow that. Thats why asking for a second RE license on one account is nonsense, you can already open an infinite amount of instances of the "product" anyway, which is also why comparing software to horses is even bigger nonsense :)

Think about media stores.. You might buy some movie and later get some package that allows you to watch a bunch of movies, including that one you bought. Would you expect a discount on the package? Would you think you should have "two licenses"? Really, digital is different and already super cheap for what you get (if you actually use it..)

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CharlyCharlzz
Posts: 906
Joined: 15 Jan 2015

19 Mar 2015

AGAIN , WHEN IS THIS OFFER END ?   uRGENT :D
It does not die , it multiplies !

 7.101 and I will upgrade maybe this summer .

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selig
RE Developer
Posts: 12169
Joined: 15 Jan 2015
Location: The NorthWoods, CT, USA

19 Mar 2015

CharlyCharlzz wrote:AGAIN , WHEN IS THIS OFFER END ?   uRGENT :D
I was not aware there WAS an end - what makes you think it's a limited time offer (did I miss something)?
:)
Selig Audio, LLC

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CharlyCharlzz
Posts: 906
Joined: 15 Jan 2015

19 Mar 2015

CharlyCharlzz wrote:AGAIN , WHEN IS THIS OFFER END ?   uRGENT :D
selig wrote:
I was not aware there WAS an end - what makes you think it's a limited time offer (did I miss something)?
:)
I have no idear , I was thinking this type of offer had a limited time ?!?!?

anyway I am breaking my N'1 life rule (no internet shopping)  , Props thinked of users like me on this one and I just ordered special card to buy RE's so in less then 30 days I be in the club :)

thank you for the reply .
 



It does not die , it multiplies !

 7.101 and I will upgrade maybe this summer .

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joeyluck
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19 Mar 2015

CharlyCharlzz wrote:AGAIN , WHEN IS THIS OFFER END ?   uRGENT :D
selig wrote:
I was not aware there WAS an end - what makes you think it's a limited time offer (did I miss something)?
:)
Because they are far more crazy than the ReFill Boosters... I was wondering the same. 
I mean, Valley People is $149. Who in there right mind is ever going to buy Valley People by itself over the bundle for $199? 

It really is quite an incredible sale.

But I guess that is part of the strategy...up-selling at the same time giving so much more away.

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