can't get two reason+ packs - it says upgrade reason

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Rising Night Wave
Posts: 1260
Joined: 03 Sep 2019
Location: Vransko, Slovenia

Post 27 Jun 2024

oy!

here's the problem:

for two of latest reason+ packs it says i need to update reason. there is no "knob" install pack but "update reason" knob.
what is here to be done? i have the latest reason+ v13 reason app.

this two, if i may say so - errors, are for:
- adam fielding's Polytone-Electronica and
- SKP Sound Design's Reason 13 Drums and Percussion Loops

these two packs i can not install.

anyone help?
Rising Night Wave & Extus at SoundCloud
HW: Asus ROG Strix G513QM | Focusrite Scarlett 2i2 3rd Gen | M-Audio M3-8 | M-Audio Uber Mic | Shure SRH1840 | Shure SE215 | Sony WH-1000XM5 | LG 49UK6400
SW: Windows 11 Pro | Reason 10 | Reason+

esme
Posts: 33
Joined: 19 Jun 2024

Post 27 Jun 2024

the four most recent are all like that for me. i think they said its a bug but not when they fix.
does it effect everyone and if yes then why make the packs there until fix?

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TheMiles
Posts: 295
Joined: 19 Jan 2015
Location: Krefeld, Germany

Post 27 Jun 2024

Rising Night Wave wrote:
27 Jun 2024
oy!

here's the problem:

for two of latest reason+ packs it says i need to update reason. there is no "knob" install pack but "update reason" knob.
what is here to be done? i have the latest reason+ v13 reason app.

this two, if i may say so - errors, are for:
- adam fielding's Polytone-Electronica and
- SKP Sound Design's Reason 13 Drums and Percussion Loops

these two packs i can not install.

anyone help?
Same problem here :/

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StephenHutchinson
Posts: 477
Joined: 27 Sep 2019

Post 27 Jun 2024

Are you all using Reason 12 or Reason 13? If you don't have Reason 13 installed, you won't be able to download the packs if they contain Reason 13 patches. Instead, you will be prompted to update Reason to version 13.
:reason: Reason User Since Version 1.0
Sound Design & Music Content Creation
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moneykube
Posts: 3485
Joined: 15 Jan 2015

Post 28 Jun 2024

StephenHutchinson wrote:
27 Jun 2024
Are you all using Reason 12 or Reason 13? If you don't have Reason 13 installed, you won't be able to download the packs if they contain Reason 13 patches. Instead, you will be prompted to update Reason to version 13.
Rising Night Wave wrote:
27 Jun 2024
i have the latest reason+ v13 reason app.
https://soundcloud.com/moneykube-qube/s ... d-playlist
Proud Member Of The Awesome League Of Perpetuals

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Rising Night Wave
Posts: 1260
Joined: 03 Sep 2019
Location: Vransko, Slovenia

Post 28 Jun 2024

StephenHutchinson wrote:
27 Jun 2024
Are you all using Reason 12 or Reason 13? If you don't have Reason 13 installed, you won't be able to download the packs if they contain Reason 13 patches. Instead, you will be prompted to update Reason to version 13.
well from v12 to v13 it is an upgrade.
from vX.123 to vX124 it is an update.

it says to update the reason.

i tried to DL the latest v13 reason but the .ZIP file which started to DL was the exactly same as i already DL-ed.

so this must be some sort of a bug.
Rising Night Wave & Extus at SoundCloud
HW: Asus ROG Strix G513QM | Focusrite Scarlett 2i2 3rd Gen | M-Audio M3-8 | M-Audio Uber Mic | Shure SRH1840 | Shure SE215 | Sony WH-1000XM5 | LG 49UK6400
SW: Windows 11 Pro | Reason 10 | Reason+

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GRB
Posts: 91
Joined: 07 May 2018

Post 28 Jun 2024

It is fixed now but be aware also that the whole packs folder will be erased:
C:\Users\USERNAME\AppData\Roaming\Roaming\Propellerhead Software\Packs

Perhaps you can backup this, I've lost mine and it will take several hours to download all the packs again...
Reason 13 v13.0d26 / Reason+ / R11 Suite - Win10 64bit HP i7 - 32Gb RAM - SSD / Scarlett 2i4 / Novation Launchkey 61 MK3 / Nektar Impact LX61+ / JBL 305 MKII

esme
Posts: 33
Joined: 19 Jun 2024

Post 28 Jun 2024

fixed not for me.
latest version companion and reason.
4 packs not download.

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jam-s
Posts: 3128
Joined: 17 Apr 2015
Location: Aachen, Germany

Post 28 Jun 2024

Maybe the packs were created with a newer or preview version of R13 and thus cannot be opened in the current release version of R13.

raffito9
Posts: 24
Joined: 25 Nov 2022

Post 28 Jun 2024

I'm on Reason 13 v13.0d26 through R+ and was able to download the SKP Drum & Perc loops and Polytone - Electronica sound packs.
Running on mac OS Catalina

Maybe it got fixed

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evolve187
Posts: 164
Joined: 18 Aug 2015

Post 01 Jul 2024

Still not fixed :cry: last 4 packs are like this. WTH! please get this fixed Reason Studios!!

Reason 13 Drums and Percussion loops
Polytone - Retro Lounge
Polytone - Electronica
DnB Retro synths

As others have stated, the install button is an update Reason button instead for these 4 packs only
No trees were destroyed in the sending of this message, however, a significant number of electrons were terribly inconvenienced.

https://soundcloud.com/terry-wilson-music

Wabashprof
Posts: 1
Joined: 04 Jul 2024

Post 04 Jul 2024

I'm in the same boat. Choosing to install "Retro Lounge" in Companion results in "Update Reason" prompt. I have the latest version of Reason 13 installed and a Reason+ subscription.

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Rising Night Wave
Posts: 1260
Joined: 03 Sep 2019
Location: Vransko, Slovenia

Post 11 Jul 2024

okey. the problem is now solved. i got an offer to update reason v13 to a never version... and later after that i could easily installed all missing packs.
it's solved now.
Rising Night Wave & Extus at SoundCloud
HW: Asus ROG Strix G513QM | Focusrite Scarlett 2i2 3rd Gen | M-Audio M3-8 | M-Audio Uber Mic | Shure SRH1840 | Shure SE215 | Sony WH-1000XM5 | LG 49UK6400
SW: Windows 11 Pro | Reason 10 | Reason+

esme
Posts: 33
Joined: 19 Jun 2024

Post 11 Jul 2024

mine solved when i joined beta

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