hurricane wrote: ↑11 Nov 2020
I asked for a refund through Paypal, this was Bitley's response:
"Drumming up negativity on a forum is not how to deal with a small developer. You need to understand that development of sound libraries is very complex and requires a very meticolous process where sounds are tested on all platforms. So the work is continous and free updates are issued on a continous basis. You can't try to destroy my business publicly and demand returned money while at it. What you have paid for is a collection of thousands of samples and programs and this is also what has been delivered. There are no refunds to get here."
-Bitley
the approaches keep changing... first I am told to keep the first link to get update refills... of course I kept it... then I am told links are for a.limited time by design...I will not even get into all the insults hurled at me when I questioned him on a few things ( I should magically know .... apparently
) So if he is not coming back here, and no longer seems to have a Facebook page... so what happened and how does one get the said "future" free refill promised for those that supported him and bought it day 1 ? I bought some of his other refills at the same time... that is called supporting a developer. I really do not understand this flip flopping circus act at all. Sigh... Oh well... Perhaps my previous comments deleted and edited should have remained as a warning to others... I have seen NO "DEVELOPER" act this erratically EVER.... and I have been using reason since version 2,5 adapted and supporting many developers along the way... updating regularly to reason 11 suit !. If product is not as advertised... refund should be no issue imo.
I was also accused of negativity when I questioned his "authoriton"... I gave him the benefit of the doubt not seeing the other thread linked by mr. Fig.... He says I don't know who I am???? We talked privately on Facebook before he deleted his flip flopping replies...and he should have a record of who bought what... that is what a business does. I wish I snapshotted them as well !!!!!
ORIGINALLY BITLEY'S POSTS SAID UPDATES ARE FREE AS DOES HIS REPLY TO YOU... HOW AND IN WHAT WAY?
THIS IS NOT NEGATIVITY>>>> IT IS A VALID QUESTION !!!!!
(like all the others you had me delete.....and to keep the peace I did
)
In short ... I supported you.... and gave you compliments.... Poisonous !
... I'm afraid that is on you Bitley
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