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Authorizer stuck on writing licenses
Posted: 31 Oct 2019
by visheshl
So i downloaded a few REs, the authorizer got stuck at 'writing licenses' for more than half hour, so i quit the authorizer. Now reason says i need to login because sone REs maybe trial versions.
But they're not trial versions.
Is it possible to delete the RE licenses and get authorizer to write the licenses again?
Re: Authorizer stuck on writing licenses
Posted: 31 Oct 2019
by xboix
Go to each RE in the shop and click Download. The authoriser sometimes needs a couple of goes!
Re: Authorizer stuck on writing licenses
Posted: 31 Oct 2019
by visheshl
Ok, ill try it.thanks
Re: Authorizer stuck on writing licenses
Posted: 31 Oct 2019
by moneykube
Re: Authorizer stuck on writing licenses
Posted: 31 Oct 2019
by xboix
Also, try a different browser. I sometimes have problems with MS Edge failing to start the authoriser properly.
Re: Authorizer stuck on writing licenses
Posted: 31 Oct 2019
by moneykube
I'm on reason 10 but the folks on 11 are also having this issue
viewtopic.php?f=4&t=7514732
contacted support
Re: Authorizer stuck on writing licenses
Posted: 31 Oct 2019
by MrFigg
Writing Licenses: Stuck
Some REs are trial: Oh no they're not.
Balance: Please wait while this key is being repaired.
Maaaaaan!!!!!!!
Re: Authorizer stuck on writing licenses
Posted: 31 Oct 2019
by RoryM0
Similar issue: Authorizer opens fine but 'writing licences...' message just stays displayed indefinitely. Cannot open Reason now without clicking the online authorisation button each time! Authorizer Ver 2.9.5d1 Build 353, Windows 8.1 64bit, Reason 10.4d4 Build 9878
Re: Authorizer stuck on writing licenses
Posted: 31 Oct 2019
by Loque
NP here, but i use web authorization and synced my stuff from web before.
Re: Authorizer stuck on writing licenses
Posted: 31 Oct 2019
by visheshl
RoryM0 wrote: ↑31 Oct 2019
Similar issue: Authorizer opens fine but 'writing licences...' message just stays displayed indefinitely. Cannot open Reason now without clicking the online authorisation button each time!
Exactly my problem, but there's no writing licenses anymore. I just can't use Reason without online authorization
Re: Authorizer stuck on writing licenses
Posted: 31 Oct 2019
by helmutson
Same f... problem here, just updatet Reason and Scienic and after that procedure I can‘t authorize ...
Re: Authorizer stuck on writing licenses
Posted: 31 Oct 2019
by wendylou
FYI I just reported this in a ReasonStudios Support Ticket. It's great to have everyone corroborate the problems here on ReasonTalk, but I was not seeing anyone reporting it in a Support Ticket. That is always the best, fastest way to make then aware.
Re: Authorizer stuck on writing licenses
Posted: 31 Oct 2019
by MrFigg
wendylou wrote: ↑31 Oct 2019
FYI I just reported this in a ReasonStudios Support Ticket. It's great to have everyone corroborate the problems here on ReasonTalk, but I was not seeing anyone reporting it in a Support Ticket. That is always the best, fastest way to make then aware.
I ticketed the Balance thing. Confirmed an hour ago: no longer available to be used as Ignition Key.
I replied immediately asking about the licensing writing issue but as yet have had no response.
Re: Authorizer stuck on writing licenses
Posted: 31 Oct 2019
by student9v
Re: Authorizer stuck on writing licenses
Posted: 31 Oct 2019
by Irelle
I'm not sure if that's a new bug, but I have the same issue when I reinstall Reason. On Firefox the authorizer did nothing, but on Chrome it worked within a minute.
Re: Authorizer stuck on writing licenses
Posted: 01 Nov 2019
by moneykube
Irelle wrote: ↑31 Oct 2019
I'm not sure if that's a new bug, but I have the same issue when I reinstall Reason. On Firefox the authorizer did nothing, but on Chrome it worked within a minute.
chrome and firefox do not work... reason 10... no changes on my side
Re: Authorizer stuck on writing licenses
Posted: 01 Nov 2019
by Michaellos
MrFigg wrote: ↑31 Oct 2019
wendylou wrote: ↑31 Oct 2019
FYI I just reported this in a ReasonStudios Support Ticket. It's great to have everyone corroborate the problems here on ReasonTalk, but I was not seeing anyone reporting it in a Support Ticket. That is always the best, fastest way to make then aware.
I ticketed the Balance thing. Confirmed an hour ago: no longer available to be used as Ignition Key.
I replied immediately asking about the licensing writing issue but as yet have had no response.
So, these are pretty sad news.... usb ignition key is supposed to be next ?
Re: Authorizer stuck on writing licenses
Posted: 01 Nov 2019
by helmutson
I send a report . Nothing new here ...
Re: Authorizer stuck on writing licenses
Posted: 01 Nov 2019
by MrFigg
Currently corresponding with Support. Will post any developments as I get them.
Re: Authorizer stuck on writing licenses
Posted: 01 Nov 2019
by MrFigg
Writing licenses appears to be working now.
Also Balance now showing as Authorized on my account.
Re: Authorizer stuck on writing licenses
Posted: 01 Nov 2019
by student9v
Re: Authorizer stuck on writing licenses
Posted: 01 Nov 2019
by wendylou
MrFigg wrote: ↑01 Nov 2019
Writing licenses appears to be working now.
Also Balance now showing as Authorized on my account.
Mine too. I noticed I don't have my Reason Studio 11 license on Balance, just all the other Reason versions. Did I read that 11 is no longer supported on Balance?
Re: Authorizer stuck on writing licenses
Posted: 01 Nov 2019
by MrFigg
wendylou wrote: ↑01 Nov 2019
MrFigg wrote: ↑01 Nov 2019
Writing licenses appears to be working now.
Also Balance now showing as Authorized on my account.
Mine too. I do notice I don't have Reason Studio 11 on my Balance, just all the other versions. Did I read that 11 is no longer supported on Balance?
Probably. But I don’t imagine that it was an official Propellerheads statement. They just seem to be doing stuff without telling anybody these days.
Re: Authorizer stuck on writing licenses
Posted: 01 Nov 2019
by moneykube
Re: Authorizer stuck on writing licenses
Posted: 01 Nov 2019
by wendylou
It seems like they have had several issues with their website during the transition, from beta forum and help Zendesk issues to the license server.