Recently Purchased or Updated RE's Have Trial Restriction

[Mr. Watts]

Hey I just bought RX950 and PMS-20 and I also updated Resonans. For some reason I am unable to use all three of them "offline" or without Reason authorized by the internet. I tried "sync all" in the products page as a well as "Manage Rack Extensions License" to no avail. I have also contacted Props support but was just wondering if anyone else is having the same issue.

[stephensmattlee]

I ended up having to de-authorise and then re-authorise Reason on my Mac for a few rack extensions I brought the other week to stop it from asking to login and can use them offline too


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[challism]

You might also try deleting the REs from the Authorizer. And then go into your Rack Extension folder that holds all the license info and delete the info files in there, too. Then reinstall the REs and see if that problem is fixed. Folders are hidden. You can find them here on Windows: C:\Users\(USER NAME)\AppData\Roaming\Propellerhead Software\RackExtensions
Not sure where they are on a Mac, but google does.

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[Mr. Watts]

Ok thanks for the suggestions I will try them out and see if they work.