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Re: All VSTs disappeared from Reason Studios account

Posted: 21 Feb 2021
by DaveyG
joeyluck wrote:
21 Feb 2021


Have you tried Companion? It's a huge step forward and really great for RE and sound pack management. You manage your RE installations from there—no need to login to your account online. So now they just need to move the few remaining pieces to that, such as the additional content such as Loop Supply, Drum Supply Rad Piano, etc. from the 'Manage Content' window.
Does it let you install and authorize Europa VST, which is the main subject of this thread?
Nope, thought not.

Joey, your blind support of RS is very misjudged.

Re: All VSTs disappeared from Reason Studios account

Posted: 21 Feb 2021
by jam-s
OldGoat wrote:
21 Feb 2021
Dear jamespember, dear MattiasHG,

I don't understand why no one from your company says anything here, that just heats up the rumor mill and is bad for the company's reputation.
Simple explanation: It's still weekend.

Re: All VSTs disappeared from Reason Studios account

Posted: 21 Feb 2021
by joeyluck
DaveyG wrote:
21 Feb 2021
joeyluck wrote:
21 Feb 2021


Have you tried Companion? It's a huge step forward and really great for RE and sound pack management. You manage your RE installations from there—no need to login to your account online. So now they just need to move the few remaining pieces to that, such as the additional content such as Loop Supply, Drum Supply Rad Piano, etc. from the 'Manage Content' window.
Does it let you install and authorize Europa VST, which is the main subject of this thread?
Nope, thought not.

Joey, your blind support of RS is very misjudged.
First off, this thread is about ALL VST's missing from accounts. I think it is a big issue...and it was originally titled "Europa VST disappeared from account", but I thought it pertinent that it is known that all VSTs are missing, so I changed the title early this morning.

I also said this:
joeyluck wrote:
21 Feb 2021
...this would be bad and something to be upset about. Although I'm leaning towards it being a bug because it just wouldn't make sense.
And my reply to kuhliloach that you are quoting is a response to the mention of better management of REs, ReFills, sound packs, etc. so bringing up Companion is relevant to that. By all means, request that they add VST support to Companion if you like.

Sometimes it seems like some people just don't read or think that some of us don't have criticisms or care. Is it because I don't use ALL CAPS? Is it because I don't plaster everything into one giant non-ending paragraph?

Re: All VSTs disappeared from Reason Studios account

Posted: 21 Feb 2021
by Billy+
Joey did you change my username again?

It's been changed back to billy

Please can it be put back to billy+

Re: All VSTs disappeared from Reason Studios account

Posted: 21 Feb 2021
by joeyluck
put back to billy+ wrote:
21 Feb 2021
Joey did you change my username again?

It's been changed back to billy

Please can it be put back to billy+
Done :thumbup:

Re: All VSTs disappeared from Reason Studios account

Posted: 21 Feb 2021
by Billy+
joeyluck wrote:
21 Feb 2021
put back to billy+ wrote:
21 Feb 2021
Joey did you change my username again?

It's been changed back to billy

Please can it be put back to billy+
Done :thumbup:
Seriously :thumbs_down:

Re: All VSTs disappeared from Reason Studios account

Posted: 21 Feb 2021
by Billy+
Billy+

Re: All VSTs disappeared from Reason Studios account

Posted: 21 Feb 2021
by hurricane
put back to billy+ wrote:
21 Feb 2021
joeyluck wrote:
21 Feb 2021


Done :thumbup:
Seriously :thumbs_down:
LOL

Re: All VSTs disappeared from Reason Studios account

Posted: 21 Feb 2021
by gbuck
frankenstein 2.png
frankenstein 2.png (790.26 KiB) Viewed 2630 times

Re: All VSTs disappeared from Reason Studios account

Posted: 21 Feb 2021
by joeyluck
Billy+ wrote:
21 Feb 2021
Billy+
It was pretty funny though, right? :puf_bigsmile:

put back to billy+.png
put back to billy+.png (118.04 KiB) Viewed 2620 times

So if you are "Billy+" and your avatar is peeing on a + symbol, does that mean that the avatar is peeing on you? 🤔

Re: All VSTs disappeared from Reason Studios account

Posted: 22 Feb 2021
by BRIGGS
gbuck wrote:
21 Feb 2021
frankenstein 2.png
I like big kitties, too. :puf_smile:

Image

Re: All VSTs disappeared from Reason Studios account

Posted: 22 Feb 2021
by dasmode
I wonder what's wrong with Synchronous?

Re: All VSTs disappeared from Reason Studios account

Posted: 22 Feb 2021
by Heater
gbuck wrote:
21 Feb 2021
frankenstein 2.png
Thank you so much for mentioning Track Freeze.

Re: All VSTs disappeared from Reason Studios account

Posted: 22 Feb 2021
by Chi-Individual
VST's are back in my account but now all applications are removed. Got a message on twitter that it was a glitch for the VST's so it must be some kind of update that needs sorting.

Re: All VSTs disappeared from Reason Studios account

Posted: 22 Feb 2021
by Heater
Chi-Individual wrote:
22 Feb 2021
VST's are back in my account but now all applications are removed. Got a message on twitter that it was a glitch for the VST's so it must be some kind of update that needs sorting.
Same here.

Re: All VSTs disappeared from Reason Studios account

Posted: 22 Feb 2021
by antic604
Mattias already stated on KvR it was an error on the website. And apologized.

https://www.kvraudio.com/forum/viewtopi ... 8#p8038108

Re: All VSTs disappeared from Reason Studios account

Posted: 22 Feb 2021
by selig
antic604 wrote:
22 Feb 2021
Mattias already stated on KvR it was an error on the website. And apologized.

https://www.kvraudio.com/forum/viewtopi ... 8#p8038108
Still, it's always good to test the pitch fork response system from time to time to make sure everyone is ready for a quick unquestioned response when triggered. :puf_smile:

Re: All VSTs disappeared from Reason Studios account

Posted: 22 Feb 2021
by BRIGGS
Image

Re: All VSTs disappeared from Reason Studios account

Posted: 22 Feb 2021
by MrFigg
Just thought I’d mention I’d gotten a reply from James at RS explaining it was a blip. I’d also like to echo the consensus that he’s doing a good job in support. Thanks James. I think I can safely say we all appreciate your involvement.

Re: All VSTs disappeared from Reason Studios account

Posted: 22 Feb 2021
by BRIGGS
MrFigg wrote:
22 Feb 2021
Just thought I’d mention I’d gotten a reply from James at RS explaining it was a blip. I’d also like to echo the consensus that he’s doing a good job in support. Thanks James. I think I can safely say we all appreciate your involvement.
:thumbs_up: :clap:

Re: All VSTs disappeared from Reason Studios account

Posted: 22 Feb 2021
by jamespember
MrFigg wrote:
22 Feb 2021
Just thought I’d mention I’d gotten a reply from James at RS explaining it was a blip. I’d also like to echo the consensus that he’s doing a good job in support. Thanks James. I think I can safely say we all appreciate your involvement.
:thumbup: Thanks!

Re: All VSTs disappeared from Reason Studios account

Posted: 22 Feb 2021
by Michaellos
jamespember wrote:
22 Feb 2021
MrFigg wrote:
22 Feb 2021
Just thought I’d mention I’d gotten a reply from James at RS explaining it was a blip. I’d also like to echo the consensus that he’s doing a good job in support. Thanks James. I think I can safely say we all appreciate your involvement.
:thumbup: Thanks!
James, I wrote you a personal message about a week ago, could you give me some feedback please :puf_smile:

Re: [resolved] All VSTs disappeared from Reason Studios account

Posted: 22 Feb 2021
by bxbrkrz
Image

Sounds like it will be full stop purchase until RS12 for me.
Things need to clear up a bit first.

Re: All VSTs disappeared from Reason Studios account

Posted: 22 Feb 2021
by gbuck
MrFigg wrote:
22 Feb 2021
Just thought I’d mention I’d gotten a reply from James at RS explaining it was a blip. I’d also like to echo the consensus that he’s doing a good job in support. Thanks James. I think I can safely say we all appreciate your involvement.
Ahh! Communication by proxy!