VST instruments freezing the plug in window Reason 10

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Manitou
Posts: 6
Joined: 27 Jan 2017

29 Oct 2017

After the pre version 10 update, I found that my VST plugins [from Air Music] were freezing the plug-in window and that is causing Reason to freeze and I have to close the file. I wanted to wait until V10 was released, hoping that it may have solved the problem, but it didn't resolve the problem. I created a ticket with Reason and they've indicated I should be going to Air Music to report the problem, which I've tried to do without avail as they aren't responding to my ticket.
Wondering if anyone else has experienced this? I have a PC windows 10, fast, 16G ram steinberg audio/akai controller.

Stew J
- Intel Xeon e5-1650 6-Core 3.2GHz (3.8GHz Turbo)- 16GB DDR3 1600MHz RAM
- Zotac GTX 960 4GB GC -HDMI-DVI-4K- 500GB WD Raptor 10,000RPM HDD
- USB 3.0, Gigabit Ethernet, SATA Raid- 635Watt PS- Windows 10 Pro
Reason 10

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EnochLight
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29 Oct 2017

Manitou wrote:
29 Oct 2017
After the pre version 10 update, I found that my VST plugins [from Air Music] were freezing the plug-in window and that is causing Reason to freeze and I have to close the file. I wanted to wait until V10 was released, hoping that it may have solved the problem, but it didn't resolve the problem. I created a ticket with Reason and they've indicated I should be going to Air Music to report the problem, which I've tried to do without avail as they aren't responding to my ticket.
Wondering if anyone else has experienced this? I have a PC windows 10, fast, 16G ram steinberg audio/akai controller.

Stew J
Try uninstalling and reinstalling the Codemeter latest update:

http://codemeter.com/us/service/downloads.html

If you don't have Codemeter installed, then install it from that link and see if that helps. Another Reasoner reported success with this, although they were on OSX.
Win 10 | Ableton Live 11 Suite |  Reason 12 | i7 3770k @ 3.5 Ghz | 16 GB RAM | RME Babyface Pro | Akai MPC Live 2 & Akai Force | Roland System 8, MX1, TB3 | Dreadbox Typhon | Korg Minilogue XD

Manitou
Posts: 6
Joined: 27 Jan 2017

12 Nov 2017

Thanks, I updated codemeter, wasn't able to see a way to uninstall it...but unfortunately that didn't do the trick.
Appreciate your response for sure
- Intel Xeon e5-1650 6-Core 3.2GHz (3.8GHz Turbo)- 16GB DDR3 1600MHz RAM
- Zotac GTX 960 4GB GC -HDMI-DVI-4K- 500GB WD Raptor 10,000RPM HDD
- USB 3.0, Gigabit Ethernet, SATA Raid- 635Watt PS- Windows 10 Pro
Reason 10

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EnochLight
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12 Nov 2017

Manitou wrote:
12 Nov 2017
Thanks, I updated codemeter, wasn't able to see a way to uninstall it...but unfortunately that didn't do the trick.
Appreciate your response for sure
Maybe a shot in the dark, but have you tried updating your video card drivers to their latest? The only thing I have from Air is Xpand!2, and while it crashes on occasion, I'm able to run Reason 10 just fine with it. I will note that Reason requires 64-bit VST, and Air Music's official Xpand!2's statement is that it's only qualified for Cubase 6 (64-bit) and Ableton Live 9 (64-bit). Not sure about Air Music's other plugins. They don't seem to do a lot of qualification testing for other DAW when it comes to their VST support. :roll:
Win 10 | Ableton Live 11 Suite |  Reason 12 | i7 3770k @ 3.5 Ghz | 16 GB RAM | RME Babyface Pro | Akai MPC Live 2 & Akai Force | Roland System 8, MX1, TB3 | Dreadbox Typhon | Korg Minilogue XD

nbot
Posts: 38
Joined: 27 Sep 2017

13 Nov 2017

Same issue and workaround here:
viewtopic.php?f=47&t=7503837&p=363661#p363661

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EnochLight
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13 Nov 2017

nbot wrote:
13 Nov 2017
Same issue and workaround here:
viewtopic.php?f=47&t=7503837&p=363661#p363661
Is JBridge free, or do you have to purchase it for 14.99€/17.48 USD?
Win 10 | Ableton Live 11 Suite |  Reason 12 | i7 3770k @ 3.5 Ghz | 16 GB RAM | RME Babyface Pro | Akai MPC Live 2 & Akai Force | Roland System 8, MX1, TB3 | Dreadbox Typhon | Korg Minilogue XD

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submonsterz
Posts: 989
Joined: 07 Feb 2015

13 Nov 2017

Im having the same issues with most of airs plugs but not all.
this has started since r10 all worked fine in r9.5.
i did a quick vid of my end and how it happens on re opening of the plugs.
if you leave them pinned and not close them seems to stop it .
its annoying i have lots of unfinnished projects ive used various air plugs in.
it seems to populate fully cpu 7 in monitor and holds it forever at full level.
the song will play forever and i can still tinker away on instrument but reason becomes unresponsive and totally freezes on the ui.
reason gets suspended as you see in monitor.
hope they fix this one real quick who ever is responsible .
edit : r10 / win 10 64bit / 16 gig ram / emu 18/20 .
hyper threading off in vid but makes no difference in on or off for this problem.
no matter what drivers i try same issue nor does it matter on buffer size or bit rate or sample frequency same problem with all the plugs that cause this in exact same way as shown.


nbot
Posts: 38
Joined: 27 Sep 2017

13 Nov 2017

EnochLight wrote:
13 Nov 2017
nbot wrote:
13 Nov 2017
Same issue and workaround here:
viewtopic.php?f=47&t=7503837&p=363661#p363661
Is JBridge free, or do you have to purchase it for 14.99€/17.48 USD?
It’s not free, but not too expensive to be honest

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submonsterz
Posts: 989
Joined: 07 Feb 2015

13 Nov 2017

im not that happy to buy something to fix something that worked fine in 9.5.1 version .
i have checked this issue on one of my other music comps its same motherboard same cpu and same operating system as above but half the ram and far more powerfull graphics card in it .
exactly same results on both systems hundred percent reproducable every time without fail.
im back at my original pc i posted vid from earlier and thought id test back on 9.5.1 version of reason these plugs work fine.
so props themselves have changed something between 9.5.1 and r10 release i never updated to 9.5.2 to check if it happened from that version up.
heres the same plug in 9.5.1 as proof on same system as the r10 vid i made earlier that i just done prooving in my eyes a prop problem not air as i have no updates etc they same version that work in r9.5.1 as the non work in r10 version.


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EnochLight
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13 Nov 2017

submonsterz wrote:
13 Nov 2017
im not that happy to buy something to fix something that worked fine in 9.5.1 version .
I don't think anyone would be happy to have to buy something to fix it, but at this point - not a lot of options if you don't want to stay on 9.5.x... (aside from waiting for Props or Air Music to acknowledge the issue and fix it).
Win 10 | Ableton Live 11 Suite |  Reason 12 | i7 3770k @ 3.5 Ghz | 16 GB RAM | RME Babyface Pro | Akai MPC Live 2 & Akai Force | Roland System 8, MX1, TB3 | Dreadbox Typhon | Korg Minilogue XD

JDoyle
Posts: 8
Joined: 21 Mar 2017

14 Nov 2017

I've also been experiencing this since the 9.5.2 update. Oddly, I can play back projects that use Hybrid3, Loom, etc just fine, but if I open the VST window to tweak things in the interface, they'll randomly crash every time.

Manitou
Posts: 6
Joined: 27 Jan 2017

14 Nov 2017

I did check the video card driver, it is up to date.
Thanks.


Maybe a shot in the dark, but have you tried updating your video card drivers to their latest? The only thing I have from Air is Xpand!2, and while it crashes on occasion, I'm able to run Reason 10 just fine with it. I will note that Reason requires 64-bit VST, and Air Music's official Xpand!2's statement is that it's only qualified for Cubase 6 (64-bit) and Ableton Live 9 (64-bit). Not sure about Air Music's other plugins. They don't seem to do a lot of qualification testing for other DAW when it comes to their VST support. :roll:
[/quote]
- Intel Xeon e5-1650 6-Core 3.2GHz (3.8GHz Turbo)- 16GB DDR3 1600MHz RAM
- Zotac GTX 960 4GB GC -HDMI-DVI-4K- 500GB WD Raptor 10,000RPM HDD
- USB 3.0, Gigabit Ethernet, SATA Raid- 635Watt PS- Windows 10 Pro
Reason 10

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submonsterz
Posts: 989
Joined: 07 Feb 2015

14 Nov 2017

Manitou wrote:
14 Nov 2017
I did check the video card driver, it is up to date.
Thanks.


Maybe a shot in the dark, but have you tried updating your video card drivers to their latest? The only thing I have from Air is Xpand!2, and while it crashes on occasion, I'm able to run Reason 10 just fine with it. I will note that Reason requires 64-bit VST, and Air Music's official Xpand!2's statement is that it's only qualified for Cubase 6 (64-bit) and Ableton Live 9 (64-bit). Not sure about Air Music's other plugins. They don't seem to do a lot of qualification testing for other DAW when it comes to their VST support. :roll:
[/quote]

Expand 2 is not one of the plugs that have this issue still works solid on r9.5.1 and on r10.
I've not experienced any problems with it at all so far .
I think this problem is a reason problem on the other plugs from air as I showed in video they all work fine in r9.5.1 and have only changed in r10 . None of the air plugs have changed in any way between that my end no updates nothing.
And on the graphics card thing I tested on two computers they both have latest drivers and both are different cards totally so I'm not thinking it's a graphics card driver issue etc.
Props must have changed something in Thier code that's causing it from versions above r9.5.1

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EnochLight
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14 Nov 2017

submonsterz wrote:
14 Nov 2017
Expand 2 is not one of the plugs that have this issue still works solid on r9.5.1 and on r10.
I can get it to crash pretty regularly on 9.5.x and 10.
Win 10 | Ableton Live 11 Suite |  Reason 12 | i7 3770k @ 3.5 Ghz | 16 GB RAM | RME Babyface Pro | Akai MPC Live 2 & Akai Force | Roland System 8, MX1, TB3 | Dreadbox Typhon | Korg Minilogue XD

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submonsterz
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Joined: 07 Feb 2015

14 Nov 2017

EnochLight wrote:
14 Nov 2017
submonsterz wrote:
14 Nov 2017
Expand 2 is not one of the plugs that have this issue still works solid on r9.5.1 and on r10.
I can get it to crash pretty regularly on 9.5.x and 10.
As I say expand 2 works fine in both versions here r9.5.1 and r10 can't recall one crash but I've had expand 2 for a good while maybe different versions ? I can't remember the last time I updated it . I've had more memory of it crashing in FL studio than reason this end.

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EnochLight
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15 Nov 2017

submonsterz wrote:
14 Nov 2017
EnochLight wrote:
14 Nov 2017


I can get it to crash pretty regularly on 9.5.x and 10.
As I say expand 2 works fine in both versions here r9.5.1 and r10 can't recall one crash but I've had expand 2 for a good while maybe different versions ? I can't remember the last time I updated it . I've had more memory of it crashing in FL studio than reason this end.
I can bring Reason down with Air Music's Expand!2. I'm on version 2.2.7.19000, which I thought was the latest (but I'm not sure). Observe:

Win 10 | Ableton Live 11 Suite |  Reason 12 | i7 3770k @ 3.5 Ghz | 16 GB RAM | RME Babyface Pro | Akai MPC Live 2 & Akai Force | Roland System 8, MX1, TB3 | Dreadbox Typhon | Korg Minilogue XD

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submonsterz
Posts: 989
Joined: 07 Feb 2015

15 Nov 2017

EnochLight wrote:
15 Nov 2017
submonsterz wrote:
14 Nov 2017


As I say expand 2 works fine in both versions here r9.5.1 and r10 can't recall one crash but I've had expand 2 for a good while maybe different versions ? I can't remember the last time I updated it . I've had more memory of it crashing in FL studio than reason this end.
I can bring Reason down with Air Music's Expand!2. I'm on version 2.2.7.19000, which I thought was the latest (but I'm not sure). Observe:

i have been fiddling with expand 2 today no crashes so far in r9.5.1 i tried to make it happen but just couldnt make it crash.
we seem to have a different user experience here in r9.5.1.
now back to version i have updated to same version as you have there now.
i fired r10 and same instant crash as all other air plugs.
i realized i was wrong about it being a working one in r10. i obviously havent used it in r10 since i upgraded.
now since your post and finding r10 same issue i been trying and trying same version as you in r9.5.1 and no crashes so far with same version as you.
i just gave up trying.
so i just thought ill make a vid to show i cant make it happen here with same version as you in r9.5.1
heres the video if you can think of anything you do differently as i do here trying to be on the same level as your video then as i said different user experiences there on the expand2 plug i think.

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BRIGGS
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Joined: 25 Sep 2015
Location: the reason rack

24 Nov 2017

same problem with the riser and vacuum. R9.5.2e
r11s

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submonsterz
Posts: 989
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24 Nov 2017

BRIGGS wrote:
24 Nov 2017
same problem with the riser and vacuum. R9.5.2e
Dial back to 9.5.1
They all work as should in that version for me and others I know. Seems it's just us Windows users so far it changed with the 9.5.2 update onwards .

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BRIGGS
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Joined: 25 Sep 2015
Location: the reason rack

24 Nov 2017

submonsterz wrote:
24 Nov 2017
BRIGGS wrote:
24 Nov 2017
same problem with the riser and vacuum. R9.5.2e
Dial back to 9.5.1
They all work as should in that version for me and others I know. Seems it's just us Windows users so far it changed with the 9.5.2 update onwards .
thanks, will do!

BTW, do I need to do a full uninstall, to remove the update? I don't see an option to uninstall just the 9.5.2 update.
r11s

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submonsterz
Posts: 989
Joined: 07 Feb 2015

26 Dec 2017

BRIGGS wrote:
24 Nov 2017
submonsterz wrote:
24 Nov 2017


Dial back to 9.5.1
They all work as should in that version for me and others I know. Seems it's just us Windows users so far it changed with the 9.5.2 update onwards .
thanks, will do!

BTW, do I need to do a full uninstall, to remove the update? I don't see an option to uninstall just the 9.5.2 update.
I wouldn't know the answer there sorry I do fresh installs when I roll back I don't think I've ever seen an option to roll back to be honest so fresh might be the only way to do it.

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BRIGGS
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27 Dec 2017

submonsterz wrote:
26 Dec 2017
BRIGGS wrote:
24 Nov 2017


thanks, will do!

BTW, do I need to do a full uninstall, to remove the update? I don't see an option to uninstall just the 9.5.2 update.
I wouldn't know the answer there sorry I do fresh installs when I roll back I don't think I've ever seen an option to roll back to be honest so fresh might be the only way to do it.
Thanks, still on R9.5.2e. Jbridge worked for me! Making music again!
r11s

Mr. Watts
Posts: 136
Joined: 05 Sep 2017

27 Dec 2017

Just wanted to add that I've also experienced Xpand! 2 freezing up on me regularly. Running Reason 10 on Windows 8, I haven't had a problem with Hybrid 3, yet. All of my other vst's seem to work good for right now.

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EnochLight
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28 Dec 2017

Yeah, it's no secret that many of Air Music plugins are broke in Reason 10.
Win 10 | Ableton Live 11 Suite |  Reason 12 | i7 3770k @ 3.5 Ghz | 16 GB RAM | RME Babyface Pro | Akai MPC Live 2 & Akai Force | Roland System 8, MX1, TB3 | Dreadbox Typhon | Korg Minilogue XD


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