Reason Studios Down?

[FGL]

Everything is fine now here in Germany.

[PhillipOrdonez]

Still not working here. Wifi, phone, brave browser. 14:50

Ps: tried on a private window on safari and the site loads fine. Weird!

[Aosta]

People are clearing their cache and trying?

[crimsonwarlock]

I will try to find out a way to gete in contact with support in one way or another.

I hope you mean your provider's support, as it is obvious this has nothing to do with the Reason Studios website. I have been able to reach the website all through yesterday and today (including just now), without any problems. The Reason Studios website is fine. No issues with online authorization either.

So definitely an internet-related problem:

Must be some backbone or DNS subtree issue.

[PhillipOrdonez]

People are clearing their cache and trying?

Brave isn't loading the site here on a fresh incognito window (restarted the app, that should clear the cache). Safari does. Same device, network. What gives?

[Mich01]

I will try to find out a way to gete in contact with support in one way or another.

I hope you mean your provider's support, as it is obvious this has nothing to do with the Reason Studios website. I have been able to reach the website all through yesterday and today (including just now), without any problems. The Reason Studios website is fine. No issues with online authorization either.

So definitely an internet-related problem:

Must be some backbone or DNS subtree issue.

I don't know much about DNS or what Subtrees are.
The only thing I know is that the site is not reachable from different devices, via different browsers and different modems/routers.
I've contacted my internetprovider. They tested my side of the connection and that seems to be fine.
The operator of the provider also tried to reach RS-site from his place and he got the same errormessage as I get.
The only way to get connection seems to be via a VPN-connection (which I don't have).

It looks like that there is something happening somewhere underway in the wide web..

So I also send a message to RS-support. I hope they will check their side of the connection

It is a strange phenomena.

Regards Michel

[crimsonwarlock]

I don't know much about DNS or what Subtrees are.

It is part of how the internet works and how your browser can find the website. Things can do wrong there (it happens), but it basically means that certain regions and/or providers can have problems reaching a website while other regions/providers don't have a problem.

The only thing I know is that the site is reachable from different devices, via different browsers and different modems/routers.

Which basically tells you that it is a localized problem, limited to your region, provider, or even your setup. It also tells you that if certain regions, providers, and users can connect to the website without issues, that it is NOT the website that is the problem.

The only way to get connection seems to be via a VPN-connection (which I don't have).

Again, this informs you that it is a localized problem. VPN means you access the website through another server (called a proxy) and that server is somewhere where there is no problem. VPN gets your connection out of the problem zone. I don't use a VPN, I connect directly to the RS website, still without any issues.

It looks like that there is something happening somewhere underway in the wide web..

That is exactly what I was saying

So I also send a message to RS-support. I hope they will check their side of the connection

Their side of the connection is fine. Otherwise, I (and others) couldn't connect either.

[Mich01]

Well maybe you're right, but the problem isn't solved yet, and I'm running out off possibilities and knowledge. Assuming you live in the Netherlands, on which network or what provider do you use? I'm on KPN.

[hamsterfactor]

Works for me in Bavaria, Germany. It was down a few nights ago, after midnight CET.

[crimsonwarlock]

I'm on KPN.

Zeelandnet (Delta), and Vodafone for mobile, both no issues.

[Eprom]

Don't know if it is related, but according to a post on "Reason Studio Users" on Facebook, Reason Studios now have turned off all comments on Twitter.

[joeyluck]

Don't know if it is related, but according to a post on "Reason Studio Users" on Facebook, Reason Studios now have turned off all comments on Twitter.

No issues here. Can they comment on anybody's posts? Another possibility is they have been blocked.

[Eprom]

Don't know if it is related, but according to a post on "Reason Studio Users" on Facebook, Reason Studios now have turned off all comments on Twitter.

No issues here. Can they comment on anybody's posts? Another possibility is they have been blocked.

The Comment icon on X (Twitter) is greyed out for all post so far I can see.

-edit- When I click on the reply icon I get the message "Accounts Reasonstudios follows or mentioned can reply". So you are probably a "followed account"

[joeyluck]

No issues here. Can they comment on anybody's posts? Another possibility is they have been blocked.

The Comment icon on X (Twitter) is greyed out for all post so far I can see.

-edit- When I click on the reply icon I get the message "Accounts Reasonstudios follows or mentioned can reply". So you are probably a "followed account"

Oh I see that. Maybe it's for some posts? Probably a good way to deal with spam. Or could be some bugginess—twitter is a mess anyways. Out of all of the options, does anybody really want to use twitter or x or whatever?

[Mich01]

Good news ; I can connect with the RS-site again. The "Upperbeings" of the Internetuniverse have done their magic
Well, back to (music)business!
Have a nice day everyone.

Regards Michel

[Eprom]

Maybe Reason Studios have a new IT employee who is testing what all the buttons do?