Reason 12 says cannot find factory sound bank

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wendallsan
Posts: 45
Joined: 10 Dec 2017

02 Sep 2021

Just bought and installed Reason 12, on startup I get the error message:
"The file "Factory Sound Bank.rfl" cannot be found. Please reinstall Reason to fix the problem."

Reinstalling does not fix the problem. I have Reason 11 installed on the same system and the Factory sound bank file is at C:\ProgramData\Propellerhead Software\Soundbanks\.

Any help?

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DaveyG
Posts: 2566
Joined: 03 May 2020

02 Sep 2021

I don't have 12 but my Soundbanks are in:
C:\ProgramData\Propellerhead Software\Soundbanks\Reason Suite 11
C:\ProgramData\Propellerhead Software\Soundbanks\Reason 10
C:\ProgramData\Propellerhead Software\Soundbanks\Reason 9

So I assume yours need to be in:
C:\ProgramData\Propellerhead Software\Soundbanks\Reason 12

wendallsan
Posts: 45
Joined: 10 Dec 2017

02 Sep 2021

Worked like a charm, thank you for your amazing intuition!

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