Reason+ Reason 12 download corrupt.

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fullforce
Posts: 849
Joined: 18 Aug 2018

12 Jul 2021

So I've downloaded it twice, both corrupt, 5 checksum errors.
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jamespember
Reason Studios
Posts: 1594
Joined: 05 Feb 2020

12 Jul 2021

fullforce wrote:
12 Jul 2021
So I've downloaded it twice, both corrupt, 5 checksum errors.
Please show more details, otherwise it's hard to troubleshoot. Make sure to reach out to support too as they've probably run into this today already and have a solution.

jamespember
Reason Studios
Posts: 1594
Joined: 05 Feb 2020

12 Jul 2021

jamespember wrote:
12 Jul 2021
fullforce wrote:
12 Jul 2021
So I've downloaded it twice, both corrupt, 5 checksum errors.
Please show more details, otherwise it's hard to troubleshoot. Make sure to reach out to support too as they've probably run into this today already and have a solution.
But if I would take a stab in the dark :) Try using a different unzip utility. There are some known issues there. If on Mac, try using the native Archive Utility.

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fullforce
Posts: 849
Joined: 18 Aug 2018

12 Jul 2021

jamespember wrote:
12 Jul 2021
jamespember wrote:
12 Jul 2021


Please show more details, otherwise it's hard to troubleshoot. Make sure to reach out to support too as they've probably run into this today already and have a solution.
But if I would take a stab in the dark :) Try using a different unzip utility. There are some known issues there. If on Mac, try using the native Archive Utility.
WinRAR is not supported, or something? Anyway, used both the native Windows unzip and Winrar. The problem is in the file.
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fullforce
Posts: 849
Joined: 18 Aug 2018

12 Jul 2021

jamespember wrote:
12 Jul 2021
jamespember wrote:
12 Jul 2021


Please show more details, otherwise it's hard to troubleshoot. Make sure to reach out to support too as they've probably run into this today already and have a solution.
But if I would take a stab in the dark :) Try using a different unzip utility. There are some known issues there. If on Mac, try using the native Archive Utility.
Using 7-zip now, same error.
reason crc.png
reason crc.png (5.8 KiB) Viewed 708 times
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fullforce
Posts: 849
Joined: 18 Aug 2018

12 Jul 2021

jamespember wrote:
12 Jul 2021
fullforce wrote:
12 Jul 2021
So I've downloaded it twice, both corrupt, 5 checksum errors.
Please show more details, otherwise it's hard to troubleshoot. Make sure to reach out to support too as they've probably run into this today already and have a solution.
There is only one solution, upload a proper archive.
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fullforce
Posts: 849
Joined: 18 Aug 2018

13 Jul 2021

Still not fixed.
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Biolumin3sc3nt
Posts: 662
Joined: 16 Jan 2015

13 Jul 2021

I'm having the same issue on My iMac

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hurricane
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Posts: 1722
Joined: 14 Oct 2017

13 Jul 2021

Biolumin3sc3nt wrote:
13 Jul 2021
I'm having the same issue on My iMac
Happened to me too until I used the internal archive utility. Extracted without issue. Keka and The Unarchiver gave me errors. Something is definitely wrong with it though - Keka never gives me issues.
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fullforce
Posts: 849
Joined: 18 Aug 2018

15 Jul 2021

hurricane wrote:
13 Jul 2021
Biolumin3sc3nt wrote:
13 Jul 2021
I'm having the same issue on My iMac
Happened to me too until I used the internal archive utility. Extracted without issue. Keka and The Unarchiver gave me errors. Something is definitely wrong with it though - Keka never gives me issues.
I'm on the PC version. There's a thread on Reddit about it as well, something about disabling Windows Defender, but that didn't work either. This needs to be FIXED. And now of course, *crickets*
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fullforce
Posts: 849
Joined: 18 Aug 2018

15 Jul 2021

Just downloaded it at work, we use Bitdefender here and Windows defender is completely disabled. No corruption. So it is something with the Windows antivirus, I'd say.
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Zac
Posts: 1784
Joined: 19 May 2016
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15 Jul 2021

I can't extract the file either. I've tried winrar, 7zip and explorer and they all say it's corrupt. I can't download anywhere else. What do I do?

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fullforce
Posts: 849
Joined: 18 Aug 2018

15 Jul 2021

Zac wrote:
15 Jul 2021
I can't extract the file either. I've tried winrar, 7zip and explorer and they all say it's corrupt. I can't download anywhere else. What do I do?
Disable the windows antivirus and firewall entirely? Don't forget to switch it back on.
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