Reason 11 - Cannot install template songs

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Posts: 1
Joined: 04 Jan 2021

Post 04 Jan 2021

So, I'm just trying Reason for the first time and downloaded the Reason 11 trial.

I downloaded and installed it about two days ago.
Since installing, I haven't been able to get Reason to actually start.

The first time I try opening the app, I get this error. (screenshot attached)
"Cannot install template songs
Cannot write template songs to your music folder.
Make sure your music folder is correctly set up. No template songs will be available in this session."

After clicking OK, I get a 2nd message:
"Unknown exception."
And then reason doesn't start.

The only other similar post I could find on the internet was this one:
But there was no fix listed.

Can anyone help?
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