Extremely slow updating licenses

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plasticfractal
Posts: 97
Joined: 29 Oct 2016

Post 13 Sep 2020

Is anyone else having this problem? I've had occasions where the online functionality is just not working at all, but I've not seen it like this. The updating licenses process is going extreeeeeeeemely slowly. Like 1 percent every five minutes.

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aeox
Posts: 2758
Joined: 23 Feb 2017

Post 13 Sep 2020

plasticfractal wrote:
13 Sep 2020
Is anyone else having this problem? I've had occasions where the online functionality is just not working at all, but I've not seen it like this. The updating licenses process is going extreeeeeeeemely slowly. Like 1 percent every five minutes.
Yea I'm going through it right now. Been here for maybe 30 minutes just waiting :D

87%!

I was really motivated to get some stuff done, sort of a mood killer but stuff happens.
Image

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plasticfractal
Posts: 97
Joined: 29 Oct 2016

Post 13 Sep 2020

Yes extremely annoying. how are we supposed to create hit songs when somebody knocked a cable out of a server in Sweden somewhere? I've been using Reason since version 1.0, I am as loyal as can be. how can I keep supporting the cause like this??

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Oquasec
Posts: 2807
Joined: 05 Mar 2017

Post 13 Sep 2020

Prolly just a modem that needs replacing.

ravasb
Posts: 72
Joined: 17 Jan 2015

Post 13 Sep 2020

I am having the same problem. I tried it on two different computers.

michael.jaye
Posts: 171
Joined: 18 Jan 2015
Location: Sydney, Australia

Post 13 Sep 2020

Yep, same problem here.

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moneykube
Posts: 2411
Joined: 15 Jan 2015

Post 13 Sep 2020

always had this problem... updating licences is always the longest wait,,, I percent every 5 minutes is even worse then usual... server issues again I suspect.

earwig83
Posts: 34
Joined: 21 Mar 2015

Post 19 Sep 2020

sometime you need to go into your rack extension folder and delete the cache files there, it will then update very quickly after, when you try again. Not sure where on a mac but on a pc it is:
C:\Users\your_user_name\AppData\Roaming\Propellerhead Software\RackExtensions

then go and delete any .cache files there and run the authorizer stuff again. Works for me every time.

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MrFigg
Posts: 5066
Joined: 20 Apr 2018

Post 19 Sep 2020

Sometimes you need to sync, wait until it’s done it’s stuff then press sync again and then maybe even a third time. For some reason syncing doesn’t always download everything.
丰2ॐ

jlgrimes
Posts: 481
Joined: 06 Jun 2017

Post 21 Sep 2020

plasticfractal wrote:
13 Sep 2020
Is anyone else having this problem? I've had occasions where the online functionality is just not working at all, but I've not seen it like this. The updating licenses process is going extreeeeeeeemely slowly. Like 1 percent every five minutes.
Yes it usually takes about 5-10 minutes for me.

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Dante
Posts: 511
Joined: 06 Jun 2015
Location: Australia

Post 21 Sep 2020

plasticfractal wrote:
13 Sep 2020
Is anyone else having this problem? I've had occasions where the online functionality is just not working at all, but I've not seen it like this. The updating licenses process is going extreeeeeeeemely slowly. Like 1 percent every five minutes.
The problem I see is that it scans all licenses (not just new ones) reverifying them all which is time consuming when you have 200+ RE's etc. The percentage keeps resetting to a lower value several times before reaching 100%.

I can understand it would scan all licenses initially to see which RE's have a later version and download them, but even when you have them all downloaded and updated it keeps rescanning and rescanning.

This has needed optimisation for several years now.

Billy
Posts: 326
Joined: 09 Dec 2016

Post 22 Sep 2020

Make sure your running the latest version of Authorizer & Codemeter.

https://help.reasonstudios.com/hc/en-us ... r-Download

https://www.reasonstudios.com/download-codemeter
:ignition: :reason: :refill: :re: :rebirth: :PUF_figure: :nektar: :mac: :EiEPro: :Alesis Mk2:

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