Authorizer: "File or Directory Locked"

This forum is for discussing Reason. Questions, answers, ideas, and opinions... all apply.
Post Reply
User avatar
manisnotabird
Posts: 475
Joined: 20 Feb 2015
Location: Austin, TX

19 Jul 2020

Was trying to update my Rack Extensions, and clicked "Sync All" on the My Products: Rack Extensions part of the website, it opened the Authorizer App, and give me the error message: "File or Directory Locked: That File or Directory is Locked". Never seen this before, and definitely haven't locked anything on my computer. OSX 10.15.5.

madmacman
Posts: 786
Joined: 18 Jan 2015

19 Jul 2020

Had something similar a few days ago. Ended up deleting the entire folder and doing a full re-sync. No more issues since then. Fingers crossed.

User avatar
manisnotabird
Posts: 475
Joined: 20 Feb 2015
Location: Austin, TX

19 Jul 2020

Hm, I tried a few things trying to change the permissions or unlock the folder, none of them worked, but then I restarted my computer and then it worked.

User avatar
Nerveclinic
Posts: 325
Joined: 30 Jan 2015
Location: Dubai
Contact:

19 Jul 2020

madmacman wrote:
19 Jul 2020
Had something similar a few days ago. Ended up deleting the entire folder and doing a full re-sync. No more issues since then. Fingers crossed.
Do you have a Mac? If so where can I find the files?

madmacman
Posts: 786
Joined: 18 Jan 2015

20 Jul 2020

Nerveclinic wrote:
19 Jul 2020
madmacman wrote:
19 Jul 2020
Had something similar a few days ago. Ended up deleting the entire folder and doing a full re-sync. No more issues since then. Fingers crossed.
Do you have a Mac? If so where can I find the files?
Yes, I have a Mac with Catalina.

In the Finder, open "Go To" menu, then hold "Option" key to see the (hidden) "Library" entry in the menu.

The full path is:

<user> --> Library --> Application Support --> Propellerhead Software --> RackExtensions

You can safely move or delete the "RackExtensions" folder. With next Sync All call it will be recreated.

EDIT: Also see the handy sticky topic in this forum viewtopic.php?f=4&t=7514631

User avatar
Nerveclinic
Posts: 325
Joined: 30 Jan 2015
Location: Dubai
Contact:

21 Jul 2020

madmacman wrote:
20 Jul 2020
Nerveclinic wrote:
19 Jul 2020


Do you have a Mac? If so where can I find the files?
Yes, I have a Mac with Catalina.

In the Finder, open "Go To" menu, then hold "Option" key to see the (hidden) "Library" entry in the menu.

The full path is:

<user> --> Library --> Application Support --> Propellerhead Software --> RackExtensions

You can safely move or delete the "RackExtensions" folder. With next Sync All call it will be recreated.

EDIT: Also see the handy sticky topic in this forum viewtopic.php?f=4&t=7514631
Thank you.

Post Reply
  • Information
  • Who is online

    Users browsing this forum: No registered users and 28 guests