Reason Studios support?

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John Smith
Posts: 5
Joined: 22 Jan 2020

Post 13 Feb 2020

Hi!

Can anyone suggest me how to get in touch with RS support? I only find endless articles on their website about how to do something, but not a single contact or way to contact with them.

Thanks
John

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Loque
Posts: 7776
Joined: 28 Dec 2015

Post 13 Feb 2020

Login, go you "My Tickets" and than to the bottom of the page and click "Contact support"
sup.jpg
You do not have the required permissions to view the files attached to this post.
:reason: 11, Win10 64Bit.

John Smith
Posts: 5
Joined: 22 Jan 2020

Post 13 Feb 2020

Thanks for the answer but i can't get to that - he throws me out :-(


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diminished
Posts: 1716
Joined: 15 Dec 2018

Post 13 Feb 2020

John Smith wrote:
13 Feb 2020
Thanks for the answer but i can't get to that - he throws me out :-(

I encountered this problem recently as well. For whatever reasons, I have to log in twice. Just log in again and see if that works.
:reason: Most recent track: resentment (synthwave) || Others: on my YouTube channel •ᴗ•

John Smith
Posts: 5
Joined: 22 Jan 2020

Post 13 Feb 2020

Many attempts, without success. I tried different browsers

User avatar
diminished
Posts: 1716
Joined: 15 Dec 2018

Post 13 Feb 2020

I don't understand why this is happening, sorry.
Have you tried using your phone yet?
Another way to contact them would be via twitter, https://twitter.com/reasonstudios
Worth a shot if everything else fails.
:reason: Most recent track: resentment (synthwave) || Others: on my YouTube channel •ᴗ•


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orthodox
Posts: 1180
Joined: 22 Jan 2015

Post 13 Feb 2020

Something is broken.

EDIT: My bad, I had some domains disabled for scripting in my browser ("zendesk.com", "zdassets.com"). Now it works.
Never imagine yourself not to be otherwise than what it might appear to others that what you were or might have been was not otherwise than what you had been would have appeared to them to be otherwise. -- L.Carroll

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