Reason Studios servers: can anyone authenticate online right now?

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EnochLight
Moderator
Posts: 8405
Joined: 17 Jan 2015
Location: Imladris

01 Feb 2020

It's about 4 PM Eastern Standard on February 1 - can't seem to log Reason in online to authenticate. Anyone else having an issue?
Win 10 | Ableton Live 11 Suite |  Reason 12 | i7 3770k @ 3.5 Ghz | 16 GB RAM | RME Babyface Pro | Akai MPC Live 2 & Akai Force | Roland System 8, MX1, TB3 | Dreadbox Typhon | Korg Minilogue XD

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orthodox
RE Developer
Posts: 2286
Joined: 22 Jan 2015
Location: 55°09'24.5"N 37°27'41.4"E

01 Feb 2020

EnochLight wrote:
01 Feb 2020
It's about 4 PM Eastern Standard on February 1 - can't seem to log Reason in online to authenticate. Anyone else having an issue?
I am.

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SynthRatings
Posts: 41
Joined: 06 Sep 2018

01 Feb 2020

Same here :(
I publish ratings of VST and RE instruments on a dedicated YouTube channel here:
https://www.youtube.com/c/SynthRatings

Bes
Competition Winner
Posts: 1128
Joined: 22 Feb 2017

01 Feb 2020

same for about an hour or more now :(
- Certified Reason expert

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chimp_spanner
Posts: 2908
Joined: 06 Mar 2015

01 Feb 2020

Check out downdetector.se - lots of outage reports across multiple services right now. Seems like a similar issue to the other weekend. Apparently Swedish internet sucks...on weekends.

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aeox
Competition Winner
Posts: 3222
Joined: 23 Feb 2017
Location: Oregon

01 Feb 2020

Came home from work and Reason was already open on my PC :P

Thanks!

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orthodox
RE Developer
Posts: 2286
Joined: 22 Jan 2015
Location: 55°09'24.5"N 37°27'41.4"E

01 Feb 2020

chimp_spanner wrote:
01 Feb 2020
Check out downdetector.se - lots of outage reports across multiple services right now. Seems like a similar issue to the other weekend. Apparently Swedish internet sucks...on weekends.
Looks like they're testing something on weekends. Like National Civil Networks Defense System for the case of a Russian attack. We have also tested something recently, for the case of global service denial.

Reason authorization is back, by the way.

djs
Posts: 98
Joined: 29 Jan 2018

01 Feb 2020

Reason is working for me

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Faastwalker
Posts: 2281
Joined: 15 Jan 2015
Location: NSW, Australia

01 Feb 2020

Jeez, I haven't been able to get that to work for as long as I can remember!! :-/ I just sign-in every time I use Reason.

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Aquila
Posts: 754
Joined: 21 Jan 2015

01 Feb 2020

Seems to be an almost weekly occurrence lately

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SynthGang
Posts: 100
Joined: 21 Jan 2020
Location: Canada
Contact:

02 Feb 2020

I just had it happen to me for the first time about five or six days ago.. The whole authentication thing is frustrating period

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Lempface
Posts: 183
Joined: 27 Jan 2018

02 Feb 2020

Why not just use the offline authentication method on your main system?
Reason 11 Suite | Bitwig Studio 3 | Native Instruments Komplete 13 Ultimate Collector's | Komplete Kontrol M32 | Maschine Mikro MK2 | Maschine Jam

ab459
Posts: 383
Joined: 28 Dec 2018
Location: Minsk Belarus

02 Feb 2020

Not works for now here.

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manuel radioact77
Posts: 38
Joined: 09 Jun 2017

02 Feb 2020

Not working here either. What's happening?
Can someone in Reason Studios solve this, please?

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plasticfractal
Posts: 145
Joined: 29 Oct 2016
Contact:

02 Feb 2020

I can't log in either. The shop seems to be up and running though. Maybe they could put the authentication system on the same server as the shop.

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Faastwalker
Posts: 2281
Joined: 15 Jan 2015
Location: NSW, Australia

02 Feb 2020

Lempface wrote:
02 Feb 2020
Why not just use the offline authentication method on your main system?
That's the bit I get stuck up on. Used to be able to authenticate my PC and/or USB dongle thing. Doesn't seem to work anymore though. So I just sign-in each time I launch Reason to authenticate. I tried again recently. Seemed like Firefox was blocking something. Switched browser & got a little further. But then I kept getting a message that Codemeter wasn't running, when it was in system tray. That's different to the last time I tried, maybe 6 months ago. I've given up over the years. It's not a smooth process. Never has been for me. When I used the USB dongle to authorize the RE licenses it worked better. But sometimes that would fail. Signing in works every time ;)

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EnochLight
Moderator
Posts: 8405
Joined: 17 Jan 2015
Location: Imladris

02 Feb 2020

Lempface wrote:
02 Feb 2020
Why not just use the offline authentication method on your main system?
Because offline auth doesn’t work for RE’s on trial, or beta testing... stuff. ;)
Win 10 | Ableton Live 11 Suite |  Reason 12 | i7 3770k @ 3.5 Ghz | 16 GB RAM | RME Babyface Pro | Akai MPC Live 2 & Akai Force | Roland System 8, MX1, TB3 | Dreadbox Typhon | Korg Minilogue XD

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