Trouble logging in
I'm not able to authenticate and load Reason. Obviously my internet connection is good. Is there an outage?
might be, I've got the same problem
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Quixotic Sound Design: http://www.quixoticsounddesign.com
Europandemonium Refill: https://gumroad.com/l/YxIGB
Quixotic Sound Design: http://www.quixoticsounddesign.com
Europandemonium Refill: https://gumroad.com/l/YxIGB
Mattius twitter: @anosou
Unbelievable frustrating. Don't know why RS make it so difficult to use the software we paid for.
Cosmopolis, out now: : https://timeslaves.bandcamp.com/album/cosmopolis! Check out the first single, "City Lights:
I've been spamming @anosou on twitter, @reasonstudios on IG, the facebook page also. I suppose they're all sleeping since it's around midnight over there. Fucking bullshit.
Last edited by ejanuska on 26 Jan 2020, edited 1 time in total.
It looks widespread too. Belarus, USA, Spain. Guess I'll go get something to eat.
- chimp_spanner
- Posts: 2916
- Joined: 06 Mar 2015
Yeah same here in the UK. I have been meaning for a while now to gradually move my subscriptions over to purchases and then just authorise my computer so I never have to log in. The things I really want come to about £280 (mostly players like Delta, Sequences, Kompulsion). Some of them are on Rent to Own so I could minimise the hurt, and then server outages won't affect me. Frustrating though - I was literally about to jump in and do some work before bed!
- chimp_spanner
- Posts: 2916
- Joined: 06 Mar 2015
Someone on Twitter is saying it's an internet outage in parts of Sweden. So possibly out of RS's hands?
You would think they would have some redundancy and ways to authenticate from backups in other countries. How lame.
- chimp_spanner
- Posts: 2916
- Joined: 06 Mar 2015
Here’s the outage report;
I’m guessing that’s what it is? Maybe? It was just one twitter user but he seemed to be running some kind of trace to where it authenticates from and it matches up. Might be unrelated though! Who knows. Bed time for me - fingers crossed we’ll be back in business when I wake up in....6 hours. Shoot me haha.
I’m guessing that’s what it is? Maybe? It was just one twitter user but he seemed to be running some kind of trace to where it authenticates from and it matches up. Might be unrelated though! Who knows. Bed time for me - fingers crossed we’ll be back in business when I wake up in....6 hours. Shoot me haha.
A worldwide product. One server.
You're right it is fucking bullshit, No support on weekends, outside of Swedish business hours (WHAT THE FUCK) and the whole business shuts down for holidays. That is no way for a software company to operate in the modern era. They need to be free of of all the dead weigh in the company. To fire every non-executive, hand development to third parties and outsource the helpdesk to the Philippines or India, and there would be no such 'oh sorry, we're away because its the weekend' or 'it's meatball Monday so everyone's taking a break'. The sooner the CEO gets the broom out and does some major housekeeping the better. As every day passes, I find myself losing faith in the business I once loved and supported, since its becoming very clear to me that they do not give a fuck. They have never given a fuck about logical workflow reviews, and there is nothing to suggest any fucks will be given into the future, but to make a fast buck.
Last edited by Proboscis on 27 Jan 2020, edited 1 time in total.
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