Reason 9.5 Authorize Problems

[Fusion]

Suddenly a few days ago Reason 9 has stopped working in offline mode, and after trying to authorize via the website it first said I had change my hardware ( seems weird as its the same macbook I have had last time I authorized)

After removing the license from what they thought was a different machine , I am now unable to authorize and just get a message saying "There is a problem with the computer (CM:254).
Please contact support. "

anyone else had this problem?

[jam-s]

Have you tried to re-install authorizer?

[Raveshaper]

This is a problem with CodeMeter (Ignition Key). There was a custom kernel extension released to fix that when Sierra or High Sierra came out, but officially support for CodeMeter has been dropped because of OS compatibility issues.

There should be a newer version of Authorizer out that doesn't require the Ignition Key to work.

[Fusion]

Have you tried to re-install authorizer?

I re-installed reason 9. How do I re-install authorizer?

[Fusion]

This is a problem with CodeMeter (Ignition Key). There was a custom kernel extension released to fix that when Sierra or High Sierra came out, but officially support for CodeMeter has been dropped because of OS compatibility issues.

There should be a newer version of Authorizer out that doesn't require the Ignition Key to work.

It has worked fine for a few months and I am using Mojave. Where do I get a newer version of Authorizer?

[Fusion]

Have just installed the latest Authorizer (2.9.5d3) and the same thing happens

[boingy]

You do need to contact support.

[Fusion]

I did contact them on the 16th but have had no response

[Fusion]

Managed to fix it myself.

I had to install codemeter from https://www.reasonstudios.com/download-codemeter , after this it went back to the original problem of having a different MacBook , but after reporting that as lost it authorised fine.

[future-bit]

[provinceofnowhere]

Just had this problem and it worked, cheers!