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Propellerhead server down
Posted: 10 Mar 2019
by fullforce
Propellerhead server is down. Nice if you want to login to make some music.
Re: Propellerhead server down
Posted: 10 Mar 2019
by markhicks
Yep.
Nothing destroys creativity more than technical problems!
You'd think that the software would allow a handful of grace logins for situations like this.
Re: Propellerhead server down
Posted: 10 Mar 2019
by monzo
Yep, unable to launch the copy on my laptop, and their website is down too.
Had loads of problems trying to connect yesterday as well.
Re: Propellerhead server down
Posted: 10 Mar 2019
by fullforce
Dug up my Balance to use it for authorization, and it's still not working! But hey, at least it hasn't been cracked right?
Re: Propellerhead server down
Posted: 10 Mar 2019
by Skimrok
Arrrhghhhh I’m definitely authorising my computer when it’s back online , should of done it ages ago really
Re: Propellerhead server down
Posted: 10 Mar 2019
by BananaSkins
Same here...DOWN...DOWN...DOWN, HANG ON IT'S BACK...what was that all about?
Re: Propellerhead server down
Posted: 10 Mar 2019
by 4filegate
It works here!
Re: Propellerhead server down
Posted: 10 Mar 2019
by Skimrok
Yeah it’s back online but it wasn’t when we posted
Re: Propellerhead server down
Posted: 10 Mar 2019
by fullforce
Nope it wasn't. And I'm quite unhappy to learn that my Balance authorization doesn't work.
Re: Propellerhead server down
Posted: 10 Mar 2019
by boingy
Second time the server has been down recently. Not good.
Re: Propellerhead server down
Posted: 10 Mar 2019
by 4filegate
We can check isitdownrightnow.com/propellerheads.com.html
Re: Propellerhead server down
Posted: 10 Mar 2019
by pushedbutton
fullforce wrote: ↑10 Mar 2019
Nope it wasn't. And I'm quite unhappy to learn that my Balance authorization doesn't work.
you might wanna check you've updated your licence on your balance for if it happens again
https://www.propellerheads.com/user/pro ... horize.php
Re: Propellerhead server down
Posted: 10 Mar 2019
by fullforce
Thanks for that, never thought about updating it. Well, good news is, it will not update! There is an "error" with my Balance, apparently. Ticket submitted.
Re: Propellerhead server down
Posted: 10 Mar 2019
by Skimrok
I managed to authorise computer for offline use, i dont know how but I did it
Re: Propellerhead server down
Posted: 10 Mar 2019
by Loque
Skimrok wrote: ↑10 Mar 2019
I managed to authorise computer for offline use, i dont know how but I did it
You just need to "authorize" your computer from the web page.
Re: Propellerhead server down
Posted: 10 Mar 2019
by Skimrok
^^^^ yeah but the balance key ignition totally fried my brain so did the logical option ,
Re: Propellerhead server down
Posted: 10 Mar 2019
by Wook
I tried to authorize my Balance but it doesn't offer me an option to do that on the Authorize page.
Re: Propellerhead server down
Posted: 10 Mar 2019
by MrFigg
Wook wrote: ↑10 Mar 2019
I tried to authorize my Balance but it doesn't offer me an option to do that on the Authorize page.
Click on ignition keys. It shows up there.
Re: Propellerhead server down
Posted: 10 Mar 2019
by Wook
MrFigg wrote: ↑10 Mar 2019
Wook wrote: ↑10 Mar 2019
I tried to authorize my Balance but it doesn't offer me an option to do that on the Authorize page.
Click on ignition keys. It shows up there.
I did that before. No go.
Re: Propellerhead server down
Posted: 10 Mar 2019
by MrFigg
Wook wrote: ↑10 Mar 2019
MrFigg wrote: ↑10 Mar 2019
Click on ignition keys. It shows up there.
I did that before. No go.
Balance driver and Code Meter installed?
Re: Propellerhead server down
Posted: 10 Mar 2019
by Wook
MrFigg wrote: ↑10 Mar 2019
Wook wrote: ↑10 Mar 2019
I did that before. No go.
Balance driver and Code Meter installed?
Yeah, just checked. Everything seems to be in order. Gonna try reinstalling Authorizer. Thank you for chiming in.
Re: Propellerhead server down
Posted: 10 Mar 2019
by MrFigg
Wook wrote: ↑10 Mar 2019
MrFigg wrote: ↑10 Mar 2019
Balance driver and Code Meter installed?
Yeah, just checked. Everything seems to be in order. Gonna try reinstalling Authorizer. Thank you for chiming in.
No problem
. I’m guessing Authorizer will fix it. Just read the instructions for what order to plug everything in.
.
Re: Propellerhead server down
Posted: 10 Mar 2019
by CloudsOfSound
I think it‘s rather strange that the Propellerheads haven’t issued any kind of apology for the downtime, either by e-mail or mentioned it on their homepage or on their blog…
I didn’t notice the downtime, because I have authorized Reason for offline use, but I use subscription RE’s, so that should have caused issues.
Because Reason was already running when the downtime occurred, it had already authorized the subscription RE’s it seems.
Anyway, this calls for a free RE of choice from the PH Shop as a compensation for the cost involved by interrupting productivity! 
Re: Propellerhead server down
Posted: 10 Mar 2019
by QVprod
I said this the last time the server went down, but I really recommend that no one uses internet verification as their primary way to authorize Reason (or any software imo). I realize it's 2019 and the cloud is a thing, but I'd personally rather my setup not be entirely dependent on outside factors that I can't control or fix.
Re: Propellerhead server down
Posted: 11 Mar 2019
by fullforce
CloudsOfSound wrote: ↑10 Mar 2019
I think it‘s rather strange that the Propellerheads haven’t issued any kind of apology for the downtime, either by e-mail or mentioned it on their homepage or on their blog…
I didn’t notice the downtime, because I have authorized Reason for offline use, but I use subscription RE’s, so that should have caused issues.
Because Reason was already running when the downtime occurred, it had already authorized the subscription RE’s it seems.
Anyway, this calls for a free RE of choice from the PH Shop as a compensation for the cost involved by interrupting productivity!
Haha! No apology? Wait till you get a load of this. I opened a ticket with PH for the Balance not being able to update, and Craig tells me that Balance is not supported anymore for authorization. How's that! While the page still specifically mentions the Balance as a device on which a license can reside.
This is gonna be good.
