Reason Has Gone Down

[Klaus—Morlock]

Getting "network error", but my internet is fine. Others experiencing it too. What's happening?

[aeox]

I'm scared to close Reason now.. I'll take your word for it. Product page won't load

[Loque]

Can't access my product page too.

[Klaus—Morlock]

Product page won't load either.

[estuary]

Getting "network error", but my internet is fine. Others experiencing it too. What's happening?

Same here.

[eehko]

Same here.

Isnt there any Server Status page?

[Klaus—Morlock]

They seriously need to introduce telephone support. I'm working to a deadline, and this is horrible.

[QVprod]

Seems to only be a problem with internet verification. I have my computer authorized and it opens fine.

[Klaus—Morlock]

How do you authorise your computer? I've been using the programme for the last 4 years and only now I'm getting this message.

[Catblack]

I noticed a few REs had updates, was trying to sync. No product page. Wish Propellerhead would get this sorted out!

[Klaus—Morlock]

Trying desperately to use the code meter to authorise my computer, but that's just hanging there too — authoriser not opening. This has made my mind up about working solely within Reason in the future. I'll never make that mistake again.

[aeox]

Trying desperately to use the code meter to authorise my computer, but that's just hanging there too — authoriser not opening. This has made my mind up about working solely within Reason in the future. I'll never make that mistake again.

You have the option to authorize the computer so that this problem doesn't happen. So when it starts working again you should authorize your PC in your account settings. If you use multiple PC then you would need a dongle I think.

The codemeter/authorize aspect of Reason is why the program is "uncrackable" but yea.. it should just work as long as your internet does. Shit happens though.

[Klaus—Morlock]

Cheers, Aeox.

[djs]

I believe this is the first time Reason has gone done since the authorizer went into effect

[Catblack]

I believe this is the first time Reason has gone done since the authorizer went into effect

You are funny.

[kuhliloach]

weird! It's forwarding to .com now instead of .se
Maybe some domain tinkering is behind the issues? It's working for me.

[QVprod]

weird! It's forwarding to .com now instead of .se
Maybe some domain tinkering is behind the issues? It's working for me.

They changed to a .com a few weeks ago

[QVprod]

How do you authorise your computer? I've been using the programme for the last 4 years and only now I'm getting this message.

You have to do it from your Propellerhead account. Of course you won't be able to do that until they fix whatever server issues they're having right now, but It's a good thing to do once this is resolved.

[Klaus—Morlock]

Cheers, man. I'm totally going to do it. I'm in deadline hell right now. I can only pray that they'll come into work on a Sunday.

[scratchnsnifff]

The other time I remember seeing the site down, was when they added some new devices.

Maybe they are testing some new gizmos?
I think it was when players were added to the shop?

[JungleFrank]

verification failed here too...glad to see its not just me

must be a server maintenance thing on propellerheads side or something

[Faastwalker]

Getting the same here. My computer has been authorized. But I'm trying to run with 'TRY' RE's, which require online authorization (as do any betas you might be running for testing).

[RobC]

Has anyone notified them yet? (I have the "somebody probably already did" mentality, and don't want to bother them.)

Suggestion: be understanding with both those who would need Reason right now, as well as with Propellerhead.

[Luxuria]

The other time I remember seeing the site down, was when they added some new devices.

Maybe they are testing some new gizmos?
I think it was when players were added to the shop?

Well, you don't seem to be incorrect.

#QuadNoteGenerator

Sadly no tweet about a shut down that they are aware of.

Hope they get it fixed. I was making a really cool workflow template that I'd like to have access to on my main computer. I got away from the ilok's and DRM measures when I first used Pro Tools for exactly these kinds of reasons. Didn't expect to be locked out for the night :/

[Klaus—Morlock]

I sent a message to support. Had to bend steel to get tonight free to work on this damn project.