I'm new to reason 10 and am having trouble with online verification for trying rack extensions.
I have recently updated to windows 10 and am using Google Chrome as my browser.
I can log in to ph shop without any problems and have purchased a few RE's.
I clicked "try" for two RE's and downloaded them .
When I try to start Reason 10, I am presented with an online verification screen.
I get an error that my user id and password do not match, over and over again, and have to click "continue" to log in without the "trials".
I contacted PH support and got the reply "Trials are online only". I understand that, but that does not tell me why I can log in to your store but get an error because of the online verification process. I re-submitted a ticket to support, but haven't heard back. Wow, I'm shocked at the lack of support.
I tried RE management and Synced all, but that did nothing.
I am sure that I'm using the same user id and password.
Anybody else have this issue?
Trouble with online verification
So, authorization worked. That measn the brwoser could also access the Authorizer.
I did not thought your network connetion is supsiciius, more the software you are running, like firewalls and stuff. In the worst case, well, someone is listening
Realy weird. You have a subscription for RackExtensions or anything unuasl going on? You tried to write down your password and username in clear text and than pasted it into the edit-fields? Just to elemenate typos. If that does not help (disable firewall, eleminate typos) try to reinstall the Authorizer.
If you reached this point without success, i am running out of ideas.
Reason12, Win10