Reason 10 issues MAC

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Thomas54
Posts: 4
Joined: 24 Jan 2018

24 Jan 2018

Hi everybody,

I've some trouble with the new reason 10 :
I use it on two laptop;
One is from 2012, Mac Pro OSX 10.8.5, 2.9GHZ I7, 8GO DDR3
The other is from 2017, Mac Pro OSX 10.11.6, 3.1GHZ I7, 16GO DDR3

I use a steinberg CI1 as audio device in my office.

I've no problem on the 2012 one to play, record or whatever with a buffer size of 128
On the one from 2017, I can't do anything under 512, and can't record under 1024, so it's impossible to play.

Is anybody here who have the same issue ?

Thank you !

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moneykube
Posts: 3447
Joined: 15 Jan 2015

24 Jan 2018

yes ... but still testing all variables... the 2012 one would not have the intel fix... perhaps part of the issue... I reverted back to 10.8.5... testing 9.2,2 first.... no issues... going to install 9.5 next... then 10... 10 with sierra had loads of issues... tried different controllers , all buffer settings... mt on off, multi audio render on and off and low resolution mode
couldn't even use many racks in 10... one would kill it
no vst used... only stock and rack
in 9.2.2 great buffer rate and no problem working in 48k
Last edited by moneykube on 24 Jan 2018, edited 1 time in total.
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Thomas54
Posts: 4
Joined: 24 Jan 2018

24 Jan 2018

I've tested too all these possibilities ...
I've just contact the propellerhead support, we'll see

But you're right, I was on 9.5, no trouble at all, on both computers.

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moneykube
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24 Jan 2018

support seems to be not answering questions on subject... they are stalling...IMO... they ask beginner questions... I reply... and wait another week.... my authorization issues were solved quickly though(my fault)... if you get a fix... and are allowed to discuss the fix, please do... emails have gag order for some unknown reason... it would help if we could assist others with similar issues as we find a solution... 3 solid weeks testing so far... a phone # for support please !!!!
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Thomas54
Posts: 4
Joined: 24 Jan 2018

24 Jan 2018

Ok, no worries, if they answer, I'll keep you in touch !

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moneykube
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24 Jan 2018

I waas able to do this minimal track with 10 before things went crazy...
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QVprod
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25 Jan 2018

Sounds like it could be a issue with the interface. Try running Reason off of the internal soundcard to see if you still have the same issue.

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moneykube
Posts: 3447
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25 Jan 2018

QVprod wrote:
25 Jan 2018
Sounds like it could be a issue with the interface. Try running Reason off of the internal soundcard to see if you still have the same issue.
thought that as well... tried 3 controllers... and tried it without any interface... same result... but good catch... of course digi 002 no longer support their product... the old driver works though... internal sound card was no different... maybe even worse
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Thomas54
Posts: 4
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12 Feb 2018

Hello ! Have some news from the customers service, they told me that I'm not the first to ask about this kind of issues ... but they 'still investigating"
So we don't have any answers at all. This really sucks, cause now I can't rec anything. Both of my laptot can't run under a buffer siez of 1024, with 4 audio track and no vst.

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moneykube
Posts: 3447
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12 Feb 2018

Thomas54 wrote:
12 Feb 2018
Hello ! Have some news from the customers service, they told me that I'm not the first to ask about this kind of issues ... but they 'still investigating"
So we don't have any answers at all. This really sucks, cause now I can't rec anything. Both of my laptot can't run under a buffer siez of 1024, with 4 audio track and no vst.
I agree it is not good... bought 10 when it came out... I have been testing ever since and support seemed to have no info except that they were investigating vst issues... the told me their were no other issues so I gave up on support until I tested some more... really screwed up my work flow for sure.... at least now they say they are investigating it.... I have started to wonder if I now have to go back to using reason in rewire mode with logic or some other daw. reason 9.2.2 does not have the issue... so it is likely the new code for vst causing this. :question: :question: :puf_unhappy:
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bossa
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21 Mar 2018

Here exactly the same issues with my macbook Retina!

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moneykube
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21 Mar 2018

retna as well
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