Can't upgrade to 9
Went to upgrade from 8.3 to 9 and saw kratos 2 on sale, decided I would grab that as well.
Error check billing details.
Reenter card info thinking maybe it got corrupted, same thing. Tried removing kratos 2 and only doing the upgrade, same thing. Removed upgrade and purchased Kratos 2 just fine. Totally confused now, I retried to upgrade, same error. Now I'm just lost.
Error check billing details.
Reenter card info thinking maybe it got corrupted, same thing. Tried removing kratos 2 and only doing the upgrade, same thing. Removed upgrade and purchased Kratos 2 just fine. Totally confused now, I retried to upgrade, same error. Now I'm just lost.
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- Moderator
- Posts: 1851
- Joined: 14 Sep 2015
- Location: Paris, France
Stab in the dark: seeing that kratos is 45 and the update is 129, is it possible that you have a limit on your credit card (some have weekly limits, others monthly) that you're almost at? Like say you're allowed 1000/week, you've already withdrawn 900 this week so you can't buy anything above 100 until next week?
Is your authorizer updated. I had this problem a while back. I think something went wrong after i had uninstalled the reason 9 beta. I didn't realize it until months later when i was trying to download the cakewalk compressor. I contacted props and they told me to update my authorizer.
Reason 10.4 | 2.2.4 | Ableton Live Suite 10.1| MPC Software 1.9.6 | Photoshop CC 2019 | Novation Impulse 49 | Nektar Impact LX 49
I'll give that a shotmreese80 wrote:Is your authorizer updated. I had this problem a while back. I think something went wrong after i had uninstalled the reason 9 beta. I didn't realize it until months later when i was trying to download the cakewalk compressor. I contacted props and they told me to update my authorizer.
- supersplaron
- Posts: 132
- Joined: 15 Jan 2016
- Location: Stockholm
- Contact:
Send an email to our sales support! They will be able to take a closer look: https://www.propellerheads.se/support/contact/
yeah, i don't know what's up. I uninstalled and reinstalled everything, which shouldn't be the issue. Maybe something to do with the fact that it was transferred to my account? or 7 upgraded to 8? i dunno.
I've got a 2 tickets open (forgot i had already opened one, input form sure did look familiar) so i responded to the 1st one giving the 2nd ticket number so it can be closed, that was my forgetfulness.supersplaron wrote:Send an email to our sales support! They will be able to take a closer look: https://www.propellerheads.se/support/contact/
- Last Alternative
- Posts: 1343
- Joined: 20 Jan 2015
- Location: the lost desert
Reason 9 is sold out. Not to worry though, PH has it in production as we speak to restock the shelves.
https://lastalternative.bandcamp.com
12.7.4 | MacBook Pro (16”, 2021), OS Sonoma, M1 Max, 4TB SSD, 64GB RAM | quality instruments & gear
12.7.4 | MacBook Pro (16”, 2021), OS Sonoma, M1 Max, 4TB SSD, 64GB RAM | quality instruments & gear
- Soft Enerji
- Posts: 407
- Joined: 16 Jan 2015
- Location: East Lismore, NSW Australia
Good ol' Props...........they always get there in the endKaosis wrote:They got me fixed up
Luckily I didn't make anything in reason 9 but I did demo it.
It needs more:
Themes or studio one's color changer.
Integrate more rack extensions by default like parsec [had that one for years already but it was made by propellerhead so no excuse]
Integrate a new browser interface that would be as big a jump as 8 was from 5 [I skipped 6 & 7 so I was blown away]
Destroy your recycle product and put it inside reason since those modules have had sampling support since 5.
Reason 9.5 or 10 will make it a big jump hopefully.
It needs more:
Themes or studio one's color changer.
Integrate more rack extensions by default like parsec [had that one for years already but it was made by propellerhead so no excuse]
Integrate a new browser interface that would be as big a jump as 8 was from 5 [I skipped 6 & 7 so I was blown away]
Destroy your recycle product and put it inside reason since those modules have had sampling support since 5.
Reason 9.5 or 10 will make it a big jump hopefully.
Producer/Programmer.
Reason, FLS and Cubase NFR user.
Reason, FLS and Cubase NFR user.
I thought about holding off, but the you can get pretty creative with the players and the new sound bank is quite nice for inspiration. Also some QoL changes in the sequencer. In the end it was all the little things that add upOquasec wrote:Luckily I didn't make anything in reason 9 but I did demo it.
It needs more:
Themes or studio one's color changer.
Integrate more rack extensions by default like parsec [had that one for years already but it was made by propellerhead so no excuse]
Integrate a new browser interface that would be as big a jump as 8 was from 5 [I skipped 6 & 7 so I was blown away]
Destroy your recycle product and put it inside reason since those modules have had sampling support since 5.
Reason 9.5 or 10 will make it a big jump hopefully.
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