Can't upgrade to 9

This forum is for discussing Reason. Questions, answers, ideas, and opinions... all apply.
Post Reply
Kaosis
Posts: 92
Joined: 04 Apr 2016

12 Mar 2017

Went to upgrade from 8.3 to 9 and saw kratos 2 on sale, decided I would grab that as well.
Error check billing details.
Reenter card info thinking maybe it got corrupted, same thing. Tried removing kratos 2 and only doing the upgrade, same thing. Removed upgrade and purchased Kratos 2 just fine. Totally confused now, I retried to upgrade, same error. Now I'm just lost.

WongoTheSane
Moderator
Posts: 1851
Joined: 14 Sep 2015
Location: Paris, France

12 Mar 2017

Stab in the dark: seeing that kratos is 45 and the update is 129, is it possible that you have a limit on your credit card (some have weekly limits, others monthly) that you're almost at? Like say you're allowed 1000/week, you've already withdrawn 900 this week so you can't buy anything above 100 until next week?

Kaosis
Posts: 92
Joined: 04 Apr 2016

12 Mar 2017

Only limit I'm aware of is 800 a day withdrawal from an atm and that's not the case.

User avatar
mreese80
Posts: 1140
Joined: 19 Nov 2015
Contact:

12 Mar 2017

Is your authorizer updated. I had this problem a while back. I think something went wrong after i had uninstalled the reason 9 beta. I didn't realize it until months later when i was trying to download the cakewalk compressor. I contacted props and they told me to update my authorizer.
Reason 10.4 :refill: :re: :ignition: | :recycle: 2.2.4 | Ableton Live Suite 10.1| MPC Software 1.9.6 | Photoshop CC 2019 | Novation Impulse 49 | Nektar Impact LX 49

Kaosis
Posts: 92
Joined: 04 Apr 2016

14 Mar 2017

mreese80 wrote:Is your authorizer updated. I had this problem a while back. I think something went wrong after i had uninstalled the reason 9 beta. I didn't realize it until months later when i was trying to download the cakewalk compressor. I contacted props and they told me to update my authorizer.
I'll give that a shot

User avatar
tiker01
Moderator
Posts: 1424
Joined: 16 Jan 2015

14 Mar 2017

Just tweet propellerhead they will help for sure. You could also try PayPal.
    
Budapest, Hungary
Reason 11 Suite
Lenovo ThinkPad e520 Win10x64 8GB RAM Intel i5-2520M 2,5-3,2 GHz and AMD 6630M with 1GB of memory.
:rt: :reason: :essentials: :re: :refill: :PUF_balance: :ignition: :PUF_figure:

User avatar
supersplaron
Posts: 132
Joined: 15 Jan 2016
Location: Stockholm
Contact:

14 Mar 2017

Send an email to our sales support! They will be able to take a closer look: https://www.propellerheads.se/support/contact/

Kaosis
Posts: 92
Joined: 04 Apr 2016

16 Mar 2017

yeah, i don't know what's up. I uninstalled and reinstalled everything, which shouldn't be the issue. Maybe something to do with the fact that it was transferred to my account? or 7 upgraded to 8? i dunno.
supersplaron wrote:Send an email to our sales support! They will be able to take a closer look: https://www.propellerheads.se/support/contact/
I've got a 2 tickets open (forgot i had already opened one, input form sure did look familiar) so i responded to the 1st one giving the 2nd ticket number so it can be closed, that was my forgetfulness.

User avatar
Last Alternative
Posts: 1343
Joined: 20 Jan 2015
Location: the lost desert

16 Mar 2017

Reason 9 is sold out. Not to worry though, PH has it in production as we speak to restock the shelves.
https://lastalternative.bandcamp.com
:reason: 12.7.4 | MacBook Pro (16”, 2021), OS Sonoma, M1 Max, 4TB SSD, 64GB RAM | quality instruments & gear

User avatar
Oquasec
Posts: 2849
Joined: 05 Mar 2017

16 Mar 2017

let me know when 9.5 or 10 comes out. still on 8.
Producer/Programmer.
Reason, FLS and Cubase NFR user.

Kaosis
Posts: 92
Joined: 04 Apr 2016

16 Mar 2017

Last Alternative wrote:Reason 9 is sold out. Not to worry though, PH has it in production as we speak to restock the shelves.
must be the case lol, because won't even work through paypal lol

Kaosis
Posts: 92
Joined: 04 Apr 2016

16 Mar 2017

Oquasec wrote:let me know when 9.5 or 10 comes out. still on 8.
problem is that I demo'd 9 (with intent to purchase it) and wasn't paying attention and updated some songs nearing completion

Kaosis
Posts: 92
Joined: 04 Apr 2016

16 Mar 2017

They got me fixed up

User avatar
Soft Enerji
Posts: 407
Joined: 16 Jan 2015
Location: East Lismore, NSW Australia

17 Mar 2017

Kaosis wrote:They got me fixed up
:thumbs_up: Good ol' Props...........they always get there in the end :puf_wink:

User avatar
Oquasec
Posts: 2849
Joined: 05 Mar 2017

22 Mar 2017

Luckily I didn't make anything in reason 9 but I did demo it.
It needs more:
Themes or studio one's color changer.
Integrate more rack extensions by default like parsec [had that one for years already but it was made by propellerhead so no excuse]
Integrate a new browser interface that would be as big a jump as 8 was from 5 [I skipped 6 & 7 so I was blown away]
Destroy your recycle product and put it inside reason since those modules have had sampling support since 5.

Reason 9.5 or 10 will make it a big jump hopefully.
Producer/Programmer.
Reason, FLS and Cubase NFR user.

Kaosis
Posts: 92
Joined: 04 Apr 2016

24 Mar 2017

Oquasec wrote:Luckily I didn't make anything in reason 9 but I did demo it.
It needs more:
Themes or studio one's color changer.
Integrate more rack extensions by default like parsec [had that one for years already but it was made by propellerhead so no excuse]
Integrate a new browser interface that would be as big a jump as 8 was from 5 [I skipped 6 & 7 so I was blown away]
Destroy your recycle product and put it inside reason since those modules have had sampling support since 5.

Reason 9.5 or 10 will make it a big jump hopefully.
I thought about holding off, but the you can get pretty creative with the players and the new sound bank is quite nice for inspiration. Also some QoL changes in the sequencer. In the end it was all the little things that add up

User avatar
Oquasec
Posts: 2849
Joined: 05 Mar 2017

24 Mar 2017

And it will surely be noticeable in Reason 9.5 or 10 :P
Producer/Programmer.
Reason, FLS and Cubase NFR user.

Post Reply
  • Information