Propellerheads Shop Support closed!?

[jappe]

Due to a license transfer that mysteriously was rejected by the Prop's, I need to get in touch with them,but the rejection mail address is no-reply...
AndShop Support returns Page Not Found

Anyone knows the status about this?
https://shop.propellerheads.se/support/contact/

[joeyluck]

https://www.propellerheads.se/support/shop/

https://www.propellerheads.se/support/contact/

[joeyluck]

There's quite a few old links that they need to kill or add redirects...

[jappe]

Thank's all; yes I guess that must be an old link.

[Heater]

What do you mean they rejected a license transfer?

[jappe]

What do you mean they rejected a license transfer?

Well, I have two R8 licenses. One which has been upgraded since version 1.0, and one that has been upgraded through Record.
I tried to transfer the R8 that was upgraded from Record("sidegrade"), but it was rejected because It was an upgrade and I did not transfer the Record licence.
But record was bought through the webshop, and it's visible in the R8 history.
And there is no separate Record in my license list, only in the upgrade history.

So I fail to understand what I need to do to transfer that R8?

[jappe]

Update: Support solved my problem, and in a generous way too

[rvman]

Update: Support solved my problem, and in a generous way too

Cool. I've had to contact them twice and they helped both times.