"The Operation could not be completed because the format is not supported."

[Marco Raaphorst]

When I open a song that I am working on, Reason gives me this error message:


It is a song I am working on for a client. I can no longer open older versions of the track too.

I've contacted Reason Studios but there's no solution at the moment. The deadline is this Monday, so I think I'll have to rebuild the track in Ableton (I don't trust Reason at the moment).

Has anyone experienced this? I have a long relationship with Reason, since version 1.0, but this feels like the end. I can no longer trust Reason for work.

[Loque]

Newer version? Maybe a beta version?

[Marco Raaphorst]

Normal version 12.7d2. Reason Studios is aware of my issues. Tried a newer beta but no luck.

[OldGoat]

Maybe this helps, maybe not:

1. What has changed, so that it stopped working?
2. Could it be that the file got kind of broken?
3. Can you restore previous version of the file, maybe from a time where it still "worked"?

So long...

[Rising Night Wave]

Marco, I advice you to check if everything is okay with your SSD or HDD or USB-Key or whatever it is that you have the file on it?
Like... to check for bad sectors and related errors that could make your data storage media unreliable and thus files unreadable.

The image you have copy/pasted is from Apple's iOS, right?
If I am not wrong, then I can not help you. In this case others will.

In Windows OS you just go to CMD (as an administrator) and run CHKDSK.EXE with some /XYZ parameters to check for bad sectors and so on.

Report.

[Marco Raaphorst]

Nothing wrong with the SSD or the copy from my external SSD. Reason Studios cannot open the file either. This is a serious bug I've reported and Reason Studios is looking into it, but have not found a way to open the file.