My username got disabled.

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SoundStruggler2
Posts: 3
Joined: 05 Mar 2017

05 Mar 2017

I have a new email address, so I wanted to change my old email address here to the new one. First I never recieved a confirmation email when I did that and second my username got disabled so now I was forced to make a new account. Can the admin please fix my other account so I can use that again?

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Kenni
Site Admin
Posts: 1245
Joined: 02 Jun 2015
Location: Copenhagen, Denmark
Contact:

06 Mar 2017

SoundStruggler2 wrote:I have a new email address, so I wanted to change my old email address here to the new one. First I never recieved a confirmation email when I did that and second my username got disabled so now I was forced to make a new account. Can the admin please fix my other account so I can use that again?
Can you email the details to office(a)reasontalk.com? Please include both emails and the "original" user name.
Kenni Andruszkow
SoundCloud

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SoundStruggler2
Posts: 3
Joined: 05 Mar 2017

06 Mar 2017

OK, I have sent an email.

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SoundStruggler2
Posts: 3
Joined: 05 Mar 2017

08 Mar 2017

I assume you were unable to solve my problem. So I guess I'll have to use this account from now on. Until next time. :-|

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Kenni
Site Admin
Posts: 1245
Joined: 02 Jun 2015
Location: Copenhagen, Denmark
Contact:

08 Mar 2017

SoundStruggler2 wrote:I assume you were unable to solve my problem. So I guess I'll have to use this account from now on. Until next time. :-|
Hi! I'm sorry for the delay, I haven't forgot you. I can solve your problem, I just haven't had the time yet. I expect this to be solved within a few hours. I'll reply to your email when it's done :)
Kenni Andruszkow
SoundCloud

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Kenni
Site Admin
Posts: 1245
Joined: 02 Jun 2015
Location: Copenhagen, Denmark
Contact:

09 Mar 2017

Your original account has it's email address changed to the new one as instructed. There should be a reactivation email in your inbox!
SoundStruggler2 wrote:OK, I have sent an email.
Kenni Andruszkow
SoundCloud

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SoundStruggler
Posts: 88
Joined: 04 Feb 2015
Location: Sweden
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09 Mar 2017

Problem solved! Thanks! :thumbs_up: :puf_smile:

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