New Notebook + Windows 10 + Balance

Want to talk about music hardware or software that doesn't include Reason?
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artotaku
Posts: 390
Joined: 09 May 2015
Location: Munich, Germany

Post 10 Jan 2019

I plan to buy a new notebook which should run with Windows 10 and work with Propellerhead Balance audio interface. I would like to continue using Balance.
I heard about issues with Balance and Windows 10 (since the Balance driver is not updated anymore) and issues with USB port on certain notebooks, e. g. with my current one I can only connect it to one of the three USB ports (2.0 Standard I think).

Do you have any recommendations for a certain notebook?

Thanks.

MrFigg
Posts: 1451
Joined: 20 Apr 2018

Post 10 Jan 2019

Only issues I've had with Balance and Windows 10 are that I sometimes need to open Reason preferences and reselect the Balance driver. Other than that works fine.
As far as a notebook is concerned I can't offer any advice.

User avatar
artotaku
Posts: 390
Joined: 09 May 2015
Location: Munich, Germany

Post 27 Jan 2019

Finally, I decided to not buy a notebook but a ultra small form factor PC instead (HP EliteDesk 800 G4 DM 4KW18EA) since I only needed somthing small and portable rather than a complete self-sufficient device.

So far I´m really satisfied. No problems with Balance, Windows 10 or USB. The custom driver for Balance by Propellerheads (discontinued) just works.

User avatar
artotaku
Posts: 390
Joined: 09 May 2015
Location: Munich, Germany

Post 02 Feb 2019

After having used my new PC for a while I must report that I have the same issues with Balance/Windows 10/USB3 as others have reported.

After booting and starting Windows 10 the sound is silent if I use the sound device Balance WDM driver, e. g. when playing a mp3 with Winamp.
However, what will always work is if I start Reason where I use the ASIO Balance driver. After closing Reason even the WDM driver works again.

So far I found the following workarounds:
  • replug USB cable to Balance OR
  • deactivate/activate Balance WDM USB driver in device manager and deactivate/activate Balance WDM Sound Device (this has to executed in the correct order)
For the latter I wrote a little shell script (no warranties! Values may differ on your machine)
devcon.exe must be downloaded, search google where to get it

Code: Select all

set HWIDS="USB\VID_23E8&PID_0100&REV_0100&MI_00" "USB\VID_23E8&PID_0100&MI_00"
devcon disable %HWIDS%
regedit.exe /S disable-balance-sound-device.reg
devcon enable %HWIDS%
regedit.exe /S enable-balance-sound-device.reg
disable-balance-sound-device.reg:

Code: Select all

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\MMDevices\Audio\Render\{0ce7acd3-bb6e-43af-ae73-a6e5345d13df}]
"DeviceState"=dword:00000002
enable-balance-sound-device.reg

Code: Select all

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\MMDevices\Audio\Render\{0ce7acd3-bb6e-43af-ae73-a6e5345d13df}]
"DeviceState"=dword:00000001

User avatar
demt
Posts: 801
Joined: 16 Sep 2016

Post 08 Feb 2019

i just removed over 40 running processes or more turned on by a windows update. found in all settings .I also turned back on 10 usb connections found in device manager that had mystreriuosly turned themslves on or off due to power management, needless to say its suddenly a quick reliable pc
Ive probvably got to do all that allover again every windows update
neutron; tb3; triggerfingerpro;3korg volca keys fm drums; kaos pad 3;zaquencer; akai mpk mini;2 zmx mixers; midiplus interface;16 channel behringer umc 1820 with ada8200 soundcard, arturia drumbrute.nektar p1,
hear scince reason 2.5

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