No More Sounds coming in

[CharlyCharlzz]

Hello, I use a Computer to record the sounds coming from a Motu soundcard , that Motu Receive sounds coming from a Mixer so we can record in Daws the result .
Today my Tech Guy had the idea to use teamviewer so he could see from the computer screen that record the mixer the other computer that play the media file .

the recording computer does not receive any audio and when a file is played directly from it it does not come out at all (no sounds on the meters) .

any ideas on how to solve this , it's Urgent ?

[Loque]

I am not sure i understood correctly. Do record in Reason? Reason normally reserves the audio channels, that is why you may not hear anything with other applications. A solution would be to try different sound drivers or resolutions, but it wont allow you to record in Reason. I dont know the audio device nor its drivers, maybe you can record it with some special settings in the driver or just try a different driver, like a non-ASIO.

[CharlyCharlzz]

I am not sure i understood correctly. Do record in Reason? Reason normally reserves the audio channels, that is why you may not hear anything with other applications. A solution would be to try different sound drivers or resolutions, but it wont allow you to record in Reason. I dont know the audio device nor its drivers, maybe you can record it with some special settings in the driver or just try a different driver, like a non-ASIO.

we did not put reason in this computer yet but we got a audacity and a cubase 9 le .
it's not the Daws I think , I think that maybe there is a Codec that got dumped or whatever when using team-viewer.
maybe it got nothing to do with teamviewer I have no idea
basicaly the trouble is that the soundcard works ok , it is just that the computer does not look like receiving Audio anymore .

[Loque]

As I told reason reserves the audio channels, so may other applications do. Try a different driver or without TeamViewer