7 days w/o reason help

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freeQlow
Posts: 616
Joined: 19 Jan 2015
Location: East Coast

12 Dec 2015

nobody heard my cries of help or mercy 7 days ago, so I'll give it a try.

Obviously after 7 days of seeing the reason windows "zero times" I have some patience.

Can any pc geeks point me in the direction of a good system scanner?

I've unsuccessfully tried to restore 30 times, that's no exaggeration.

Am I pissed? Dam right I am when this happened 1 day after getting the last out of $500+ in redownloaded.

I Uninstalled reason, authorizer, deauthorized, downloaded, reinstalled, authorized.

I still can't open Reason.
I can open S1, Ableton.....
Finally have a morning to myself and I'm thru the roof.

Thanks in advance

User avatar
motuscott
Posts: 3446
Joined: 16 Jan 2015
Location: Contest Weiner

12 Dec 2015

I feel your pain but I'm a computer simpleton on a mac. Good luck.
Who’s using the royal plural now baby? 🧂

User avatar
Data_Shrine
Posts: 517
Joined: 23 Jan 2015

12 Dec 2015

You should contact support (if its a problem only with Reason ?)
If they don't help you complain about it on their public FB page (and twitter)

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decibel
Posts: 974
Joined: 07 Mar 2015

12 Dec 2015

8 days for me since contacting support for help with an issue, they pretty much cast responsibility onto the developer and have ignored me since

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gak
Posts: 2840
Joined: 05 Feb 2015

13 Dec 2015

Damn. This sucks.

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Skullture
Posts: 575
Joined: 17 Nov 2015
Contact:

13 Dec 2015

Did you try turning it off and on?

No kidding sorry, why don't you try to install Revo Uninstaller to get rid of all possible old Reason directories and then Re-install?

User avatar
mreese80
Posts: 1140
Joined: 19 Nov 2015
Contact:

22 Dec 2015

freeQlow wrote:nobody heard my cries of help or mercy 7 days ago, so I'll give it a try.

Obviously after 7 days of seeing the reason windows "zero times" I have some patience.

Can any pc geeks point me in the direction of a good system scanner?

I've unsuccessfully tried to restore 30 times, that's no exaggeration.

Am I pissed? Dam right I am when this happened 1 day after getting the last out of $500+ in redownloaded.

I Uninstalled reason, authorizer, deauthorized, downloaded, reinstalled, authorized.

I still can't open Reason.
I can open S1, Ableton.....
Finally have a morning to myself and I'm thru the roof.

Thanks in advance
Did you ever get it up and running again?
Reason 10.4 :refill: :re: :ignition: | :recycle: 2.2.4 | Ableton Live Suite 10.1| MPC Software 1.9.6 | Photoshop CC 2019 | Novation Impulse 49 | Nektar Impact LX 49

User avatar
4filegate
Posts: 922
Joined: 16 Jan 2015

22 Dec 2015

freeQlow wrote:Can any pc geeks point me in the direction of a good system scanner?
Look!
https://www.gdatasoftware.com/downloads

for EU they have more tools ;)
https://www.gdata.de/downloads

good luck

User avatar
decibel
Posts: 974
Joined: 07 Mar 2015

22 Dec 2015

i still have not had a response for an issue i reported 3 weeks ago, luckily for me the developer updated their product the other day and it seemed to correct the problem i was having with the authorizer system (yep the good old authorizer system, never fails to kill your creative spark when trying to launch reason), so its a big thanks for nothing propellerhead, you sure know how to treat your loyal customers

User avatar
jappe
Moderator
Posts: 2440
Joined: 19 Jan 2015

23 Dec 2015

mreese80 wrote:
freeQlow wrote:nobody heard my cries of help or mercy 7 days ago, so I'll give it a try.

Obviously after 7 days of seeing the reason windows "zero times" I have some patience.

Can any pc geeks point me in the direction of a good system scanner?

I've unsuccessfully tried to restore 30 times, that's no exaggeration.

Am I pissed? Dam right I am when this happened 1 day after getting the last out of $500+ in redownloaded.

I Uninstalled reason, authorizer, deauthorized, downloaded, reinstalled, authorized.

I still can't open Reason.
I can open S1, Ableton.....
Finally have a morning to myself and I'm thru the roof.

Thanks in advance
Did you ever get it up and running again?
hmm...that eerie silence...

why don't the prop's and devs contract reasontalk for first line support and give re's and stuff in return to the reasontalk hero on duty...

User avatar
Kov
Posts: 467
Joined: 21 Jan 2015

23 Dec 2015

Did you delete the config file? That one doesen't get removed at unistall but if it's corrupt it won't allow reason to work. When it's deleted reason makes a new one on the 1st start.

User avatar
freeQlow
Posts: 616
Joined: 19 Jan 2015
Location: East Coast

25 Dec 2015

I haven't opened reason windows in weeks.

Task Manager says it's running.

It let's me sign in.

I've restored points 10-20 times, went thru 39 windows 7 updates twice, spent well over $500 on racks during black Friday....

This sure has me burned and wanting to ditch Reason forever and stick with other DAW.

You bet I'm fucking livid.

User avatar
freeQlow
Posts: 616
Joined: 19 Jan 2015
Location: East Coast

25 Dec 2015

Skullture wrote:Did you try turning it off and on?

No kidding sorry, why don't you try to install Revo Uninstaller to get rid of all possible old Reason directories and then Re-install?
This sometimes does the trick lol, thanks for the humor.
Didn't work, but having to restore, update, restore,update....

It's been turned on & off 50-60 times and 3 moves.

User avatar
freeQlow
Posts: 616
Joined: 19 Jan 2015
Location: East Coast

25 Dec 2015

Revo Uninstaller for Windows 7?

User avatar
freeQlow
Posts: 616
Joined: 19 Jan 2015
Location: East Coast

25 Dec 2015

okay, maybe getting somewhere this weekend.

11 new updates and I noticed .NET Framework.....
This maybe good news!!!!!

Thumbs crossed

User avatar
freeQlow
Posts: 616
Joined: 19 Jan 2015
Location: East Coast

25 Dec 2015

reinstalling reason for the 3rd time this month.

Fingers crossed

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jappe
Moderator
Posts: 2440
Joined: 19 Jan 2015

25 Dec 2015

If I understand the problem correctly, your Reason installation somehow was corrupt?
Sometimes hardware problems can trigger programs to behave really weird if the error handling isn't perfect; and I wouldn't be surprised if Reason still have some error handling flaws.
Have you checked the Windows System events for any messages that for example indicates disk problems?

User avatar
freeQlow
Posts: 616
Joined: 19 Jan 2015
Location: East Coast

25 Dec 2015

FUCK YOU REASON
FUCK YOU WINDOWS UPDATER
FUCK WHATEVER TWAT CORRUPTED MY SYSTEM.

I WANT MY DUCKING MONEY BACK WASTED ON THE BLACK FRIDAY SALE.

I HAD TO HOOK UP TO THE FUCKING INTERNET, SOMETHING I DO NOT LIKE TO DO
TO INSTALL PURCHASED RACKS AND NOW I'M FUCKING PISSED.

User avatar
freeQlow
Posts: 616
Joined: 19 Jan 2015
Location: East Coast

25 Dec 2015

this has to be some attempt to get to update to windows 10, but it ain't FUCKING happening this lifetime

User avatar
freeQlow
Posts: 616
Joined: 19 Jan 2015
Location: East Coast

25 Dec 2015

39 windows updates yesterday
11 windows updates tonight
Uninstalled 8, twice and reinstalled twice today.

It asks me to sign in, it acts like it's going to open but never does.
Sign in window goes away, reason never opens.

Task Manager says it's running.... but I can't end process or process tree.

Only thing I can do is turn computer on and off, Uninstaller install again and post duck fuck duck sauce over and over.

User avatar
jappe
Moderator
Posts: 2440
Joined: 19 Jan 2015

25 Dec 2015

I went into a malign Windoze failed update loop couple weeks ago.
If that's the cause of you problems,then try to find the specific windows update that blocks it. Instaal the updates manually, a few ones at the time,until you find the problem one.
Install all other updates, and then the problem update last ,since it could be dependent in some of the other updates and the automatic install order was wrong.
Worked for me.

User avatar
freeQlow
Posts: 616
Joined: 19 Jan 2015
Location: East Coast

25 Dec 2015

So you think I should try to go back further to restore first or just look thru installed updates?

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jappe
Moderator
Posts: 2440
Joined: 19 Jan 2015

26 Dec 2015

freeQlow wrote:So you think I should try to go back further to restore first or just look thru installed updates?
unless I misunderstood something about the problem,it makes sense to investigate if there is a specific showstopper patch silently failing to install.
perhaps we could try to solve it together through the reasontalk chat? just ping me during the day if you wish,I'll subscribe to this thread.

User avatar
freeQlow
Posts: 616
Joined: 19 Jan 2015
Location: East Coast

26 Dec 2015

Jappe, I appreciate the offer to help.
I'm on the east coast, where are you located?

I will be out for a few, may crash at a friends house tonight...

How does your Sunday look in case we can't connect?

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mreese80
Posts: 1140
Joined: 19 Nov 2015
Contact:

26 Dec 2015

Did you ever get a case number? if you do give it to me. they been responding to me on twitter man. i stay going off on them on twitter. they always respond asap
Reason 10.4 :refill: :re: :ignition: | :recycle: 2.2.4 | Ableton Live Suite 10.1| MPC Software 1.9.6 | Photoshop CC 2019 | Novation Impulse 49 | Nektar Impact LX 49

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