this would be fun, except for the genre limitation. always gotta go with the grain, I guess. :( it's just about having the series have a clear theme. the mimic beatmaking series is really about beats and hip hop. this upcoming series is about house and electronic music more generally. we'll continu...

Hi James I recently acquired a 25 euro voucher on the 26/11/2021, as 20 points were going to be lost otherwise. Thanks to the kind gesture of giving back points I now have an additional 49 points. However, had I known this was in the pipeline I would have held out and had 74 points in total. Is the...

Yep, that is still the case, which is absolutely an odd limitation, I agree. In general, my view is, I'd like to eventually revamp the whole thing, get rid of vouchers and just have points map to "dollars/euros" etc. I'd also like to get Reason+ more integrated into this system (both that subscribi...

We are obviously aware we could've sent the email out at the same time as the blog post. However, we chose to put the email out to coincide with the Q&A that went out on Instagram at the same time. So users could ask questions of David just after having read the email. The reason this happened afte...

Hey there everyone! So, as you know, the Bassline Generator Player is coming very soon. We're really excited about it, and from what we're hearing from early testers, we think a lot of you will like it too. So, I'd like to get some users from ReasonTalk involved in the launch and the launch content....

Thanks James, an excellent step forward. We can only apply one voucher to a purchase, though, right? The update: - Reward points no longer expire. - Redeemed vouchers still expire after 60 days though (no change) - We’ve given users the ability to use some old reward points that had previously expi...

We are obviously aware we could've sent the email out at the same time as the blog post. However, we chose to put the email out to coincide with the Q&A that went out on Instagram at the same time. So users could ask questions of David just after having read the email. The reason this happened afte...

In the year of our lord 2021, there is no reason an email can't be sent *instantly*, say for example, as soon as the blog was posted. Really looks unprofessional. We are obviously aware we could've sent the email out at the same time as the blog post. However, we chose to put the email out to coinc...

OMG! Thank You! Insane! m I'm waiting for James to come and tell us all the news, all that's left is the ability to just enter an amount at the checkout and then it would be perfectly acceptable. Finally an actual reward system. Just haven’t had time to announce it yet, busy week :) The update: - R...

I know that his podcast doesn't seem to have gone over well with people here but I listened to the new ep with Linn Fijal and again was really happy. I would try to let them know more directly but there is no way (that I see). Again it was really nice to be able to feel like I was in the space of s...

Jesus. 9 paragraphs? Ok. Hopefully we’ll get a blog update today. Hey everyone. Hopefully I can add some much-needed clarity here before heading off for the weekend. - Yes, we are clearly delayed on the roadmap. Reason 12 performance issues have been really tricky to understand and squash, so we're...

Maybe reach out to Jamespember via DM and see if he can help you? I tried this.. .After some back and forth banter, Jamespember asked for snapshots and my user name, and he stated he was working with another colleague, looking into my question/case. He stated he would try to get back to me within a...

.. this was a good step to fix up an obvious bug and try make things slightly clearer in terms of showing actual expiry dates. We'll keep you all in the loop as to when/if we want to make bigger, more drastic changes or improvements. Just wanted to say thanks for providing the full points list ( in...

Personally, I think the barriers to join are already pretty low. For $0 cost (free trial), or even just $19.99 one-time if you want an extra month, you can try everything that Reason has to offer with no limitations: DAW, RRP, 75+ devices + sound packs. It’s not about “trying”, it’s about USING the...

Obviously an offer aimed at R11 suite owners who want to complete their collection.. Oh wait that’s me! I guess it’s one way to settle the Friktion vs Algorithm rewards battle many of us have. Can anyone confirm that the get PM with rewards then crossgrade option works? Or do you only get the the c...

Getting the base version of Reason 12 also is no option, since it doesn't include the synths that I want the most. Also just for the rack it's just to expensive and includes too much stuff I don't need. maybe they should think of offering a rack only version that is cheaper and targets people that ...

I subscribed for 3 months for 3 euros. These months end on jan 11 2022. Does anybody know at what date I should unsubscribe? Not sure if the subscription will go on untill the end of the 3 months when I unsubscribe at for instance jan 1 2022. Thanks in advance. Even if you cancel now, you'll have u...

I'm still a little miffed that after my £3 for 3 months was up it automatically rolled over for another month at full price. That's sneaky. I've cancelled it now and back on 11 The same happened to me. I'm a little miffed at myself for not noticing. Sorry if this wasn't what you were expecting or i...

Same thing happened to me a few days ago.. I tried to make a ticket but it hasn't been seen yet I don't think. I see you helped this guy, could you do the same for me? It is highly likely that James would be glad to help here, but it seems he is allergic to official support tickets. How this is sti...

aeox wrote: ↑

17 Oct 2021

jamespember wrote: ↑

25 Jul 2021

Glad to hear it!

Same thing happened to me a few days ago.. I tried to make a ticket but it hasn't been seen yet I don't think.

I see you helped this guy, could you do the same for me?

DM me.

I am definitely on the confused side and I'm not gonna feel bad about it either. Everyone can clearly see in my picture that the adjustment says "28" and not "-28" which by all previous knowledge we have about points means that there should have been 28 point added to my total balance, which is not...

It really is not complicated. Those 28 points would already have expired if the software was working correctly but it was not. So they have fixed that software bug and as a result of that fix your account was debited the 28 points that should have expired but in a gesture of fairness RS have opted ...

I know this thread is too long, sorry... perhaps I missed the posts pertaining to this... I believe I had 56 points after buying Algoritm. I really do not understand what the adjustment is supposed to be doing. Can anyone explain this? I am confused what the adjustment did or does.Screen Shot 2021-...

I haven't earned any points in the past 2 years, yet the points that are being adjusted for are expired points that I already turned into vouchers, yet the adjustment is to adjust for those expired points. It makes no sense. ´ The adjustment is the points from more than one year ago (going back to ...

Ah glad this is explained here. Wondering what the Adjustment was all about as it did not make sense with the total at the top. Does that adjustment need to be shown? I could see that confusing people who don’t visit the forum. Anyway thanks for updating this system, picked up Friktion for £24! Ins...