Search found 5 matches

by WithTheTracks
28 Sep 2019
Forum: Reason General
Topic: Announcing Reason 11
Replies: 1514
Views: 355526

Re: Announcing Reason 11

Hi, I'm curious about something. I bought Reason 10 on the 24th of this month... So, I got a free upgrade to Reason 11. However, I want the Suite. When I try to upgrade to Reason 11 Suite, it says this version is not available to my account. Am I missing something here? I saw one of the Reason Stud...
by WithTheTracks
27 Sep 2019
Forum: Reason General
Topic: Purchased Reason 11 upgrade twice. What can I do?
Replies: 31
Views: 3716

Re: Purchased Reason 11 upgrade twice. What can I do?

Yeah... I can't even upgrade my Reason 11 to Suite. It says "Not available to this account." And then, on the page it says that I'm running the wrong version. Btw, I opened my support ticket 19 hours ago, and still no reply. Does it usually take this long? Or are they receiving a lot of support tick...
by WithTheTracks
26 Sep 2019
Forum: Reason General
Topic: Announcing Reason 11
Replies: 1514
Views: 355526

Re: Announcing Reason 11

Ok, well...

I did a completely new install of Windows 10, and I still have the same problem.

I'll wait for support from Reason.
by WithTheTracks
26 Sep 2019
Forum: Reason General
Topic: Announcing Reason 11
Replies: 1514
Views: 355526

Re: Announcing Reason 11

Hi, I'm curious about something. I bought Reason 10 on the 24th of this month... So, I got a free upgrade to Reason 11. However, I want the Suite. When I try to upgrade to Reason 11 Suite, it says this version is not available to my account. Am I missing something here? I would contact RS support. ...
by WithTheTracks
26 Sep 2019
Forum: Reason General
Topic: Announcing Reason 11
Replies: 1514
Views: 355526

Re: Announcing Reason 11

Hi,

I'm curious about something.

I bought Reason 10 on the 24th of this month...

So, I got a free upgrade to Reason 11.

However, I want the Suite. When I try to upgrade to Reason 11 Suite, it says this version is not available to my account.

Am I missing something here?